HP
WebQoS Software
manual
Edition, E0801
Troubleshooting
Install
Password
Default HTTP/1.1
Login
Console Administration Chapter
Problems with Shared Memory
Setup
Session Timeouts
Services, Sites, and Systems
Page 1
HP WebQoS Administration Guide
Edition 4
E0801
U.S.A.
© Copyright 2001,
Hewlett-Packard
Company.
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Contents
E0801
Edition
Legal Notices
Contents
Services, Sites, and Systems
Troubleshooting
Policy and Rule Descriptions
Synopsis Arguments Return Value Sample Program
Contents
Printing History
Page
Understanding HP WebQoS
Role and Benefits of HP WebQoS
Role and Benefits of HP WebQoS
WebQoS Concepts
Service
Request Classifications
Sessions
SLOs, Thresholds, and Corrective Actions
Capacity Protection
Role and Benefits of HP WebQoS
WebQoS in Your Environment
How WebQoS Fits Into Your Environment
WebQoS Components
WebQoS Components
SCA Service
Component Installed On Description Management
Web Services
SCI Service
How WebQoS Fits Into Your Environment Chapter
Setup
WebQoS Configuration Files
WebQoS Software Installation
Web Server Parameters
SCA and Web Server Parameter
Default HTTP/1.1
MonitorInterval seconds
SCA Parameters
SCO Parameters
Logging and Tracing Parameters Unix Only
URL Encoding Parameters
Restarting Individual WebQoS Components
WebQoS setup Script Unix
Restarting WebQoS Components Unix
Restarting WebQoS Components Windows
Single Server Setup
Continue?
Multiple Server Setup
Server 1 Setup
Servers 2 and 4 Setup
Server 3 Setup
Removing WebQoS
Opt/webqos/install/setup -r
WebQoS setup Script Unix Chapter
Management Console
WebQoS Login Dialog Box
Management Console Login
Management Console Main Screen
Console Main Screen
Window Area Description
Console Main Screen
Auto Discovery
Services/Systems View
Password
Console Administration
Domain Management
Console Administration Chapter
Templates
Default Templates
Preconfigured and Default Templates
Preconfigured Templates
Description
Service Template
Service Template Statistics
For the service template
Service Statistics
Statistics
URL Group Statistics
SLOs
Service Template SLOs
Add/Edit SLOs
Add/Edit Service Level Objectives
Add/Edit Corrective Actions
Advanced
Service Template Advanced
Defer Corrective Action
Defer
Redirect Corrective Action
Redirect
Reject Corrective Action
Reject
10 Site Template Description
Site Template
11 Site Template Classification Rules
Classification Rules
12 Add/Edit Request Classifications Rules
Add/Edit Classification Rules
13 Site Template SLOs
Add/Edit SLOs
15Add/Edit Corrective Actions
16 Site Template Threshold Policies
Threshold Policies
17 Add Thresholds Dialog Box
Add/Edit Threshold Policies
18Add/Edit Corrective Actions
19 Edit Site Configuration Advanced Dialog Box
20 Site Advanced Session Timeouts Dialog Box
Session Timeouts
Corrective Action Policy Details
Web Server Accept Threads
22 Defer Corrective Action
23 Redirect Corrective Action
24 Reject Corrective Action
25 Site Template Statistics
Site Statistics
Site Template
Site Template Chapter
Services, Sites, and Systems
Add a Service
Services
Edit a Service
Move a Service
Delete a Service
Add a Site
Sites
Edit a Site
Move a Site
Microsoft IIS
Delete a Site
IPlanet Web Server
Starting and Stopping IIS
Add a System
Systems
Delete a System
Systems
Systems Chapter
Statistics
Service SLO Related Statistics
Service Statistics
Service SLO Related Statistics
Service Session Control Statistics
Service Session Control Statistics
Service Defer Related Statistics
Service Defer Related Statistics
Site Statistics
Site Statistics
Site SLO Related Statistics
Site SLO Related Statistics
Site Session Control Statistics
Site Session Control Statistics
Site Statistics
Site Statistics Chapter
Logs and Filters
Service Level Objectives View
Service Level Objectives View
SLOs, Thresholds, and the History Log
SLOs, Thresholds, and the History Log
History Log View
History Log View
SLO and Threshold Filters
SLO and Threshold Filters
SLO Filters
History Filters Dialog
History Log Filter
Chapter 103
OpenView Logs
Service and Site Statistics
Site Measurements
Policy and Corrective Action Events
Field Values
Chapter 107
108
Troubleshooting
Management Console Error Messages
Troubleshooting on Unix
Shared Memory
Error Logging and Tracing
Tracing
Logging
Measurement Logging
Statistics Logging
Chapter 113
Problems with Shared Memory
Troubleshooting on Windows
Resetting the Management Console Password
Error Messages Viewable From the Management Console
Logging and Tracing
Deleting WebQoS Log and Trace Files
Registry Editor Window for WebQoS
118
Policy and Rule Descriptions
Request Classification Rules
Appendix a 121
Policies Set in WebQoS
Service Level Objectives for Site
Service Level Objectives for the Service
Corrective Actions for SLO and Threshold Policy Violations
Threshold Policy
Customizing the Defer and Reject Web Pages
126
Appendix a 127
Figure A-2 Example of Custom Defer Page with Link
Request to be retried see Figure A-2
Appendix a 129
Figure A-3 Example of Custom Defer Page with Popup Dialog
Expired see Figure A-3
Appendix a 131
132
External Measurement API
Using the External Measurement API
Appendix B 135
Synopsis
WqCreateConnection
Arguments
Return Value
Values in the following format
WqSendMeasurement
Return Values Status
Connection with WebQoS has been closed
WqCloseConnection
Sample Program
Appendix B 141
142
Class See request classification rule
Glossary
144
145
146
Index
148
149
150
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