HP WebQoS Software manual Add/Edit SLOs, Add/Edit Service Level Objectives

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Templates

Service Template

To configure an SLO, click [Add] or highlight an existing SLO and click [Edit].

Add/Edit SLOs

This screen displays the SLOs you can configure and the corrective actions configured to the SLOs for the service template.

Figure 4-4

Add/Edit Service Level Objectives

You can configure the following SLOs:

•Support at most <NUMBER> WebQoS sessions

•Ensure less than <NUMBER> millisecond response time for <CLASS> requests to <URL GROUP>

•Ensure <Measurement> is <CONDITION> <NUMBER>

If you modify an SLO, all of its events in the history log are deleted.

For more information about these SLOs, refer to the online help and “Service Level Objectives for the Service” on page 123.

If you wish to add corrective actions for when the SLO is violated, go to

Chapter 4

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Contents E0801 EditionLegal Notices Contents Services, Sites, and Systems Troubleshooting Policy and Rule Descriptions Synopsis Arguments Return Value Sample Program Contents Printing History Page Understanding HP WebQoS Role and Benefits of HP WebQoS Role and Benefits of HP WebQoS WebQoS Concepts ServiceRequest Classifications SessionsSLOs, Thresholds, and Corrective Actions Capacity ProtectionRole and Benefits of HP WebQoS WebQoS in Your Environment How WebQoS Fits Into Your EnvironmentWebQoS Components WebQoS ComponentsSCA Service Component Installed On Description ManagementWeb Services SCI ServiceHow WebQoS Fits Into Your Environment Chapter Setup WebQoS Configuration Files WebQoS Software InstallationWeb Server Parameters SCA and Web Server ParameterDefault HTTP/1.1 MonitorInterval seconds SCA Parameters SCO Parameters Logging and Tracing Parameters Unix Only URL Encoding Parameters Restarting Individual WebQoS Components WebQoS setup Script UnixRestarting WebQoS Components Unix Restarting WebQoS Components WindowsSingle Server Setup Continue? Multiple Server Setup Server 1 Setup Servers 2 and 4 Setup Server 3 Setup Removing WebQoS Opt/webqos/install/setup -rWebQoS setup Script Unix Chapter Management Console WebQoS Login Dialog Box Management Console LoginWindow Area Description Console Main ScreenManagement Console Main Screen Console Main Screen Auto Discovery Services/Systems ViewPassword Console AdministrationDomain Management Console Administration Chapter Templates Preconfigured Templates Preconfigured and Default TemplatesDefault Templates Description Service TemplateService Template Statistics For the service templateService Statistics StatisticsURL Group Statistics SLOs Service Template SLOsAdd/Edit SLOs Add/Edit Service Level ObjectivesAdd/Edit Corrective Actions Advanced Service Template AdvancedDefer Corrective Action DeferRedirect Corrective Action RedirectReject Corrective Action Reject10 Site Template Description Site Template11 Site Template Classification Rules Classification Rules12 Add/Edit Request Classifications Rules Add/Edit Classification Rules13 Site Template SLOs Add/Edit SLOs 15Add/Edit Corrective Actions 16 Site Template Threshold Policies Threshold Policies17 Add Thresholds Dialog Box Add/Edit Threshold Policies18Add/Edit Corrective Actions 19 Edit Site Configuration Advanced Dialog Box 20 Site Advanced Session Timeouts Dialog Box Session TimeoutsCorrective Action Policy Details Web Server Accept Threads22 Defer Corrective Action 23 Redirect Corrective Action 24 Reject Corrective Action 25 Site Template Statistics Site StatisticsSite Template Site Template Chapter Services, Sites, and Systems Add a Service ServicesEdit a Service Move a ServiceDelete a Service Add a Site SitesEdit a Site Move a SiteMicrosoft IIS Delete a SiteIPlanet Web Server Starting and Stopping IISDelete a System SystemsAdd a System Systems Systems Chapter Statistics Service SLO Related Statistics Service StatisticsService SLO Related Statistics Service Session Control Statistics Service Session Control StatisticsService Defer Related Statistics Service Defer Related StatisticsSite Statistics Site StatisticsSite SLO Related Statistics Site SLO Related StatisticsSite Session Control Statistics Site Session Control StatisticsSite Statistics Site Statistics Chapter Logs and Filters SLOs, Thresholds, and the History Log Service Level Objectives ViewService Level Objectives View SLOs, Thresholds, and the History Log History Log View History Log View SLO and Threshold Filters SLO and Threshold FiltersSLO Filters History Filters Dialog History Log FilterChapter 103 Site Measurements Service and Site StatisticsOpenView Logs Policy and Corrective Action Events Field Values Chapter 107 108 Troubleshooting Shared Memory Troubleshooting on UnixManagement Console Error Messages Error Logging and Tracing Tracing LoggingMeasurement Logging Statistics LoggingChapter 113 Resetting the Management Console Password Troubleshooting on WindowsProblems with Shared Memory Error Messages Viewable From the Management Console Logging and Tracing Deleting WebQoS Log and Trace Files Registry Editor Window for WebQoS118 Policy and Rule Descriptions Request Classification Rules Appendix a 121 Policies Set in WebQoS Service Level Objectives for SiteService Level Objectives for the Service Corrective Actions for SLO and Threshold Policy Violations Threshold PolicyCustomizing the Defer and Reject Web Pages 126 Appendix a 127 Figure A-2 Example of Custom Defer Page with Link Request to be retried see Figure A-2Appendix a 129 Figure A-3 Example of Custom Defer Page with Popup Dialog Expired see Figure A-3Appendix a 131 132 External Measurement API Using the External Measurement API Appendix B 135 Synopsis WqCreateConnectionArguments Return ValueValues in the following format WqSendMeasurementReturn Values Status Connection with WebQoS has been closed WqCloseConnectionSample Program Appendix B 141 142 Class See request classification rule Glossary144 145 146 Index 148 149 150
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