HP 4600 manual Customer support, Accessibility website options, HP website, Support process

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3 Customer support

This section contains support information, including phone numbers and website information.

Accessibility website options

Customers with disabilities can get help with HP products by visiting

www.hp.com/accessibility.

HP website

Visit www.hp.com to:

●Learn tips for scanning more effectively and creatively.

●Access HP Scanjet driver updates and software.

●Register your product.

●Subscribe to newsletters, driver and software updates, and support alerts.

●Purchase accessories.

Support process

The HP support process works most effectively if you perform the following steps in the order specified:

1Review the on-screen help for the software and scanner, including the troubleshooting section.

2Access the HP Customer Support Website for support. If you have access to the Internet, you can obtain a wide range of information about your scanner. Visit the HP website for product help, drivers, and software updates at www.hp.com/support. The HP Customer Support Website is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support information is available in English only.)

3Access HP e-support. If you have access to the Internet, connect with HP via e-mail by going towww.hp.com/support. You will receive a personal reply from an HP Customer Support technician. E-mail support is available in the languages listed at that website.

4Contact your local HP dealer. If your scanner has a hardware failure, take it to your local HP dealer for a solution. Service is free during your scanner’s limited warranty period. After the warranty period, the dealer will quote a service charge.

Contact the HP Customer Support Center for support by phone. Please consult the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. As a part of HP’s continuing efforts to improve phone support information services, we advise you to check the HP website on a regular basis for new information

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HP Scanjet 4600 series scanner

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Contents Scanjet Page HP Scanjet 4600 series scanner Legal information Copyright And LicenseContents How to use the scanner Scanner parts and accessoriesHP Scanjet 4600/4630 scanner Place the scanner in the holder HP Scanjet 4650/4670 scannerScanner and accessories overview Overview of the HP softwareScanning overview Overview of positioning items to scan Scanning side and viewing sidePosition the item face down and face up Positioning items before scanning Position a single picture or document for scanningPosition the item face up Position a single item with the HP Scanjet 4600/4630Position a page of a thick document for scanning Position a single item with the HP Scanjet 4650/4670Scan pictures and documents Position a picture or document for scanning on the deskScanning text for editing Two formatting options are availableShare a scanned photo using HP Instant Share Print copiesMail scanned pictures Scan oversized items Use the power save button Change settingsCare and maintenance Change settings from the HP Director softwareClean the scanner glass Clean the transparent materials adapterStore the scanner Troubleshooting Frequently asked questionsHow do I resolve issues with scanning documents or text? How do I turn off the lamp?Scanner installation or setup issues Use administrative privilegesCheck your computer Use a valid folderAdditional troubleshooting information Cable type ActionClick Help, and then click HP Scanjet 4600 series scanner Uninstall the software Accessibility website options Customer supportHP website Support processPhone support in the United States Phone support in Europe, Middle East, and AfricaLocations Free phone support period Algeria +213 61 56 45 Austria Other phone support worldwide 21 350 Product specifications Scanner specificationsOptions Name DescriptionTransparent materials adapter TMA specifications Page 00000-00000
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