Plantronics W730 manual Multi-Phone Status, Mobile Phone, Headset Audio, Two Lines or Channels

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Softphone Compatibility
Remote call answer/end from the headset is available for compatible softphones with no additional steps by the user except Skype. For a list of compatible softphones visit plantronics.com/software . For Skype support, follow the steps below.
1 Skype will display the following message during the install of Plantronics Unified Runtime Engine “PlantronicsURE.exe wants to use Skype”. Choose “Allow Access” to connect.
2 You can also check Savi W740 Skype connection status by going to Skype and checking the Tools > Options > Advanced > Advanced Settings > ”Manage Other Programs Access” setting.

Multi-Phone Status

Multi-Phone Status (MPS) is supported for Microsoft Lync/Office Communicator and Skype.

 

When a call is placed or received on your deskphone or mobile phone that is paired to a

 

Plantronics Bluetooth headset, your presence in Microsoft Lync/Office Communicator and

 

Skype will be automatically updated to reflect a busy status. When your call is terminated,

 

your presence will return to its previous state.

Mobile Phone and

If you answer an incoming mobile call using the answer button on the mobile phone, the audio

Headset Audio

will remain in the phone. If you answer an incoming call using the headset or base, the audio

 

will be in the headset.

 

If the mobile phone audio is in the mobile phone, you can move the audio to the headset by

 

short pressing the base mobile button when the LED is off. To move the mobile phone audio

 

from the headset back to the mobile phone, hold the base mobile button for 3 seconds until

 

the solid green LED turns off. The audio will be pushed back to the mobile phone.

Combine Audio From Any

You can combine the audio of any two devices by simultaneously holding the base buttons of

Two Lines or Channels

any two of the three base buttons until the LEDs become solid green.

 

This is useful as a mini-teleconference call.

Conference Up to Three

While on a call you can subscribe up to three additional headsets to your base for conferencing.

Additional Headsets

Join a conference call

 

1

While the base has an active link, place the guest headset into primary user’s charge cradle (this

 

connects the headset to the base).

 

When the base subscription light stops flashing green and yellow and remains yellow, the

 

primary headset/user will hear a tone indicating a guest wishes to join the call.

2

Press the primary user’s call button to accept the guest headset within ten seconds. Otherwise

 

the request is terminated and the guest will hear an error tone in their headset.

 

NOTE To connect a guest headset that is of different variety than the primary headset, short press

 

the base subscription button while the base has an active link. Next, press the guest headset volume

 

up button until the indicator light turns on. When the base subscription LED stops flashing green and

 

yellow and remains solid yellow, the request to join will be heard in the primary user’s headset and the

 

primary user will have to press their call button within 10 seconds to accept the guest .

 

Exit a conference call

 

Guests headsets can remain as guests through multiple calls.

 

To remove a guest headset, press the guest headset’s call button or dock the primary user’s

 

headset in the charge cradle.

 

A single tone in the master headset will be heard as each guest leaves the call.

 

View guest headsets

 

As you add headsets to the base, an additional headset icon will appear in the Plantronics

 

Control Panel screen with a number from 1 to 3 indicating the number of additional headset

 

 

 

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Contents Savi W730 Contents Page Display WelcomeSystem Requirements ComputerEartips USB cable Telephone interface cable Whats in the BoxHeadset Base Volume up buttonVolume down button Microphone Call control button Base and Headset BasicsAccessories Customize Your Headset Page Charge Your Headset Desk phone standard SetupDesk Phone Connect and Call Choose Desk PhonePage Mobile Connect and Call Connect Your Computer 1 Connect the USB cable Computer Connect and CallHeadset Controls Headset FeaturesVolume up/Flash button Volume down/Mute buttonMute your Headset During a Call Adjust Your Headset Volume Headset Battery LevelFor Windows XP systems Out of Range WarningTones For Windows Vista and Windows 7 systemsBase Subscription Button Base FeaturesBase Buttons Set the Range Bluetooth Pairing ButtonPage Incoming Calls Daily UsePlace a Softphone Call Place a mobile phone callHeadset Audio Additional HeadsetsMulti-Phone Status Mobile PhonePage Plantronics Control panel Install PlantronicsAdvanced Use SoftwareSet the Range Device Settings Base TabFeature Settings Default Default LineAudio Bandwidth for Desk phone and PC Bluetooth EnabledStop Auto Connect to Mobile When Headset Is Docked Initiate Mobile Voice CommandsTab Device Settings HeadsetAuto Answer Launch Audio Devices Control Panel Device SettingsSecurity Tab Action to Media PlayerMaintain Headset to PC Link Audio Sensing EnabledCheck for Updates Automatically Ring Both Headset and PCInstall Checked Updates Check for Updates NowHeadset TroubleshootingSoftphone Desk Phone MobileNo audio connection to PC Need More HELP?