HP ML5590/91 manual Continuous form paper sticks to the sheet guide

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Problem

Continuous form paper sticks to the sheet guide.

Solution

In cold dry weather, static charges can build up and make the paper cling to the sheet guide. Try moving the paper guides together so that the paper rests on the guides rather than on the separator.

Problem

The Print Quality and Character Pitch keys on the front panel don't work.

Solution

The Operator Panel Function in the printer menu can be used to disable these buttons (Limited Function). If the printer is part of a customized system or if it is used by a number of people, the system manager may have used this option to make sure the printer is always set properly.

Check with your system manager before changing any menu settings.

TROUBLESHOOTING > 69

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Contents ML5590/91 Preface Contents Index Oki contact details Page Utility Mode 315 to 472.5 cps Features / TipsIntroduction Forms Tear-OffTurning the Platen Knob Top of Form TOFControlling Access to the Printer Printer Drivers Installing the DriverEmulations Printer DriversInterfaces General Using a Compatible DriverEpson LQ IBM ProprinterPrinter’s USB port Connecting the USB CablePrinter Drivers Using Your Printer Components Rear Feed Continuous FormsComponents TOP Feed Single Sheets TOP of Form TOF Forms TEAR-OFF To print the MenuTo use the Tear key Forms Tear-Off set to OFF default Setting TOP of Form TOFForms Tear-Off set to on Temporarily Changing the TOP of Form Forms TEAR-OFF FeaturePotential Issues with Software Packages Manual Forms TEAR-OFF Changing the Forms TEAR-OFF SettingChanging Paper Paths Paper ParkContinuous Forms to Single Sheets Never park labelsSingle Sheets to Continuous Forms Press FF/LOAD Printhead GAP Setting MediaLetter Quality LQ light on Print QualityUtility Utility light on High Speed Draft HSDCharacter Pitch Printer Reset EmulationsChanging Emulations Using Your Printer Menu Mode Keys Menu ModeResetting the Menu to the Factory Defaults Entering and Exiting Menu ModePrinting the Menu Settings Printing ALL Menu SettingsGroup Settings Menu SettingsSwedish III, Swedish IV, Turkish Setting Invalid, Valid Explanation of Menu Items Busy Line, Default = SSD Bottom Margin, Default = ValidBusy Time Default = 200ms Centering Position, Default = DefaultCode Page, Default = USA Character Set, Default = IBM SetCSF Bin Select, Default = Bin CSF Type, Default = WideEmulation Mode, Default = Epson LQ DTR Signal, Default = Ready On Power UpForm Tear-Off, Default = Off Graphics, Default = Uni-directionalLine Spacing, Default = 6 lpi Language Set, Default = AsciiOperator Panel Function, Default = Full Operation Length, Default =Pin 18, Default = +5V Paper Out Override, Default = NoPitch, Default = 10 cpi Power Save Time, Default = 5 minProportional Spacing, Default = No Print Suppress Effective, Default = YesProtocol, Default = Ready/Busy Receive Buffer Size, Default = 64KSize, Default = Single SI Select Pitch 12 cpi, Default = 20 cpiSkip Over Perforation, Default = No Style, Default = NormalMaintenance Replacing the Ribbon CartridgeRibbon Cartridge Handling Printhead may be HOT If ribbon should contact the eyesIf ribbon should contact the skin Loading Paper Rear FeedLoading Rear Feed Paper from the Back of the Printer Careful 5590 5591 Close the right tractor cover Maintenance Loading Rear Feed Paper from the Front of the Printer Maintenance Pull up on the lock levers to release them If the paper is too loose or too tight it can cause jams Reinstall the sheet feeder Maintenance TOP Feed Single Sheets Maintenance Rear Feed Jams Clearing Paper JamsDefective Paper Rear FEED, Repeating Paper JamsMisaligned Paper Fragments of Paper in the Paper PathMaintenance Maintenance Single Sheet Paper Jams Cleaning the Housing Maintenance Problem TroubleshootingSolution General InformationSolutions Ink smears on the paper when I print narrow columns There are dots missing in my printouts Continuous form paper sticks to the sheet guide Purchasing Parts & Accessories Parts and AccessoriesOption Part number ML5590 ML5591 Printer Control Codes Epson LQ CommandsDC3 ESC S Proprinter X24e / XL24e and IBM X24 AGM / XL24e AGM IBM CommandsESC Q $ Specification SpecificationsSpecification Top only Paper SpecificationsML5590 Setting UP Your Printer LocationUnpacking Setting UP Your Printer Setting UP Your Printer Installing the Ribbon Cartridge Page Make sure both the printer and the computer are OFF Power ConnectionUSB, Specification 1.1 Compliant Computer ConnectionsParallel LPT, Ieee Loading Paper Testing the PrinterSetting UP Your Printer Setting UP Your Printer Hexadecimal Dump Mode Buffer IndexLimited Operation Time Out Oki Systems Ireland Limited Oki Systems UK LimitedOki Data Corporation Oki Hong Kong LimitedML5590/91