HP M1120 MFP manual Media-handling problems, Print-media guidelines

Page 103

Problem

Cause

Solution

 

 

 

 

 

The printed page contains

The media might be loaded incorrectly or the

Turn over the stack of paper in the input tray,

wrinkles or creases.

input tray might be too full.

or try rotating the paper 180° in the input

 

 

 

 

tray.

 

 

 

 

Verify that the media is loaded correctly and

 

 

 

 

that the media guides are not too tight or too

 

 

 

 

loose against the stack. See Load paper

 

 

 

 

and print media on page 35.

 

 

 

 

 

 

 

 

The media might not meet HP specifications.

Use a different paper, such as high-quality

 

 

 

 

paper that is intended for laser printers.

 

 

 

 

 

 

 

 

Air pockets inside envelopes can cause them

Remove the envelope, flatten it, and try

 

 

 

to wrinkle.

printing again.

 

 

 

 

 

Toner appears around the printed

The media might be loaded incorrectly.

Turn over the stack of paper in the tray.

characters.

 

 

If large amounts of toner have scattered

Use a different paper, such as high-quality

 

 

 

 

 

 

around the characters, the paper might have

paper that is intended for laser printers.

 

 

 

 

 

 

high resistivity.

 

 

 

 

 

 

 

 

 

 

 

An image that appears at the top of the page (in solid black) repeats farther down the page (in a gray field).

Software settings might affect image printing.

In your software program, change the tone (darkness) of the field in which the repeated image appears.

In your software program, rotate the whole page 180° to print the lighter image first.

The order of images printed might affect printing.

Change the order in which the images are printed. For example, have the lighter image at the top of the page, and the darker image farther down the page.

A power surge might have affected the product.

If the defect occurs later in a print job, turn the product off for 10 minutes, and then turn on the product to restart the print job.

Media-handling problems

Use the information in this section when the product experiences media-handling problems.

Print-media guidelines

●For best results, make sure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges.

●For best-quality printing, use a smooth type of paper. Generally, smoother media produces better results. .

●If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper.

ENWW

Solve image-quality problems 93

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Contents HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Trademark Credits Copyright and LicenseTable of contents Paper and print media ConnectivityPrint tasks Scan CopyManage and maintain the product Appendix a Accessories and ordering information Problem solveAppendix B Service and support 133 Appendix C SpecificationsAppendix D Regulatory information 131Viii Product basics Base models Network models Product comparisonProduct features Front view Product walkaroundBack view Serial number and model number location Interface portsSupported product software Easy installation for WindowsAdvanced installation Supported operating systemsMacintosh software Supported printer driversEnww Control panel Control-panel walkaround Setup/OK buttonMenu item Sub-menu item Description Control-panel menusUse the control-panel menus Control-panel main menusMenu Item Description Software for Windows Supported operating systems for Windows Priority for print settingsPrinter driver Operating System To change the settings for all Open the printer driver and change the print settingsTo change the device Remove software for Windows Software installation types for WindowsOther Windows components and utilities Supported utilities for WindowsEmbedded Web server network models only Status Alerts softwareEnww Use the product with Macintosh Supported operating systems for Macintosh Priority for print settings for MacintoshChange printer-driver settings for Macintosh Software for MacintoshInstall Macintosh software for direct connections USB Software installation types for MacintoshInstall Macintosh software for networks network models only Embedded Web server network models only Supported utilities for MacintoshResize documents or print on a custom paper size Use features in the Macintosh printer driverCreate and use printing presets in Macintosh PrintPrint multiple pages on one sheet of paper in Macintosh Use the Services menuScan to file Scan from the product and HP Director MacintoshScanning tasks Use page-by-page scanningEnww Connectivity Connect the product directly to a computer with USB Connect the product to the network Install the product on a network network models onlyInstall the software for the network product Supported network protocolsEnww Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Priority input tray TrayMedia type Special paper or print media guidelinesPriority input tray Load paper and print mediaTray Configure trays for copy jobs Configure traysPrint tasks Supported paper types and tray capacity Change the print driver to match the media type and sizeWindows Get help for any print optionCancel a print job Create booklets Change print-quality settingsChange print density Print on special media Print a blank first Use different paper and print coversSelect a paper type Resize documentsSelect a paper size Select a paper sourceUse watermarks Set the print orientationSave toner On the Finishing tab, select Print on Both Sides Manually Print on both sides of the paper duplex printingPrint on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows EconoMode Economy settingsArchive print Enww Copy Multiple copies Load originalsUse copy One-touch copyReduce or enlarge copies for the current job Cancel a copy jobAdjust the default copy size Reduce or enlarge copiesAdjust the default copy quality Copy settingsReduction/enlargement settings Adjust the copy quality for the current jobAdjust the default lighter/darker setting Clean the scanner glassAdjust the lighter/darker contrast setting Adjust the lighter/darker setting for the current jobPrint or copy edge-to-edge Define custom copy settingsChange copy job print density Copy onto media of different types and sizesChange the default media-size setting Restore the copy-settings defaultsChange the default media-type setting Copy a book Duplex two-sided copy jobs Copy photosCopy a two-sided original to a one-sided document Copying a two-sided original to a two-sided document Scan Use scan Scan by using HP LaserJet Scan WindowsScan by using other software Load originals for scanningReadiris Canceling a scan jobScan from a TWAIN-compliant program Scan from a WIA-compliant program Windows XP and Vista onlyScanner resolution and color Scan settingsScan file format Scan quality Resolution and color guidelinesClean the scanner glass Setting Recommended useEnww Scan a book Scan a photo Manage and maintain the product Menu map Description How to printConfiguration Information pagesSecure the embedded Web server Security featuresFeatures Embedded Web server network models onlyHP policy on non-HP supplies Manage suppliesCheck and order supplies Store suppliesPrint cartridge Replace suppliesRecycle supplies Redistribute tonerEnww Clean the paper path Clean the productClean the lid backing Clean the exterior Firmware updatesProblem solve Step Verification step Possible problems Solutions Number Problem-solving checklistDoes the product scan to the computer? Control panel message Description Recommended action Control-panel messagesAlert and warning messages Alert and warning message tablesTurn off then on Critical error messagesCritical error message-tables Fuser Error54.1C Error Scanner ErrorEngine comm. Error Clear jams Control-panel display problemsCauses of jams Clear jams from the input-tray areas Where to look for jamsClear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams General print-quality issues Solve image-quality problemsPrint problems Print quality problemsAaBbCc See Print cartridge on Print-media guidelines Media-handling problemsSolve print-media problems Paper and print media on Performance problemsOpen the Printers or Printers and Faxes Copy problemsPrevent copy problems Click Set as Default PrinterImage problems See Load paper and print media Copies are blank Sealing tape might not have been Solve scanned-image problems Scan problemsProblem Cause Enww Solve scan-quality problems Scan-quality problemsPrint-quality checklist Prevent scan-quality problemsEnww Resolve communication problems with the network Solve connectivity problemsSolve direct-connection problems Network problems network models onlyPing Solve common Windows problems Solve software problemsSolve common Macintosh problems Hardware troubleshooting Software troubleshootingEnww Accessories and ordering information Supplies Cable and interface accessoriesProduct name Description Part number Hewlett-Packard limited warranty statement Service and supportCustomer self repair warranty service Print cartridge limited warranty statement HP support and information for Macintosh computers Online ServicesHP service agreements HP Customer CareHP Customer Care Extended warranty HP maintenance agreementsRepacking the device Specifications Electrical specifications Physical specificationsPower consumption Recommended Operating Storage Environmental specificationsSound Power Level Declared per ISO 9296 Acoustic emissionsEnww Regulatory information Environmental product stewardship program FCC complianceUnited States and Puerto Rico PlasticsHP LaserJet print supplies Return and recycling instructionsNon-US returns Material Safety Data Sheet Msds For more informationPaper Material restrictionsEnww Declaration of Conformity Declaration of conformityEMI statement Korea Safety statementsLaser safety Canadian DOC regulationsSubstances table China Laser statement for Finland六价 铬 CrVI 溴溴 苯 PBB Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946
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