HP M1120 MFP manual Image problems

Page 107

Image problems

Problem	Cause	Solution

Images are missing or faded.

The print-cartridge might be defective.	Replace the print cartridge. See Print
	cartridge on page 73.

The original might be of poor quality.	If your original is too light or damaged, the
	copy might not be able to compensate, even
	if you adjust the contrast. If possible, find an
	original document in better condition.

The contrast settings might be set	Use the control-panel Lighter/Darker button
incorrectly.	to change the contrast setting.

The original might have a colored	Colored backgrounds might cause images in
background.	the foreground to blend into the background,
	or the background might appear in a
	different shade. If possible, use an original
	document without a colored background.

Vertical white or faded stripes appear on the copy.

The media might not meet	Use media that meets HP specifications.
HP specifications.

The print-cartridge might be defective.	Replace the print cartridge. See Print
	cartridge on page 73.

Unwanted lines appear on the copy.

AaBbCc

AaBbCc

AaBbCc

AaBbCc

AaBbCc

Black dots or streaks appear on the copy.

Copies are too light or dark.

The flatbed scanner might be dirty.	Clean the flatbed scanner. See Clean the
	scanner glass on page 65.

The photosensitive drum inside the print	Install a new HP print cartridge. See Print
cartridge might have been scratched.	cartridge on page 73.

Ink, glue, correction fluid, or an unwanted	Clean the flatbed scanner. See Clean the
substance might be on the flatbed scanner.	scanner glass on page 65.

The power to the product might have	Reprint the job.
fluctuated.

The printer driver or product software	Verify that the quality settings are correct.
settings may be incorrect.	See the product software Help for more
	See the product software Help for more
	information about changing the settings.

Text is unclear.	The printer driver or product software
	settings may be incorrect.

Verify that the quality settings are correct.

Verify that the EconoMode setting is off.

See the product software Help for more information about changing the settings.

ENWW	Solve image-quality problems 97

Image 107

Contents HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Trademark Credits Copyright and LicenseTable of contents Print tasks ConnectivityPaper and print media Manage and maintain the product CopyScan Appendix B Service and support Problem solveAppendix a Accessories and ordering information 133 Appendix C SpecificationsAppendix D Regulatory information 131Viii Product basics Base models Network models Product comparisonProduct features Back view Product walkaroundFront view Serial number and model number location Interface portsSupported product software Easy installation for WindowsAdvanced installation Supported operating systemsMacintosh software Supported printer driversEnww Control panel Control-panel walkaround Setup/OK buttonMenu item Sub-menu item Description Control-panel menusUse the control-panel menus Control-panel main menusMenu Item Description Software for Windows Printer driver Priority for print settingsSupported operating systems for Windows To change the device Open the printer driver and change the print settingsOperating System To change the settings for all Remove software for Windows Software installation types for WindowsOther Windows components and utilities Supported utilities for WindowsEmbedded Web server network models only Status Alerts softwareEnww Use the product with Macintosh Supported operating systems for Macintosh Priority for print settings for MacintoshChange printer-driver settings for Macintosh Software for MacintoshInstall Macintosh software for networks network models only Software installation types for MacintoshInstall Macintosh software for direct connections USB Embedded Web server network models only Supported utilities for MacintoshResize documents or print on a custom paper size Use features in the Macintosh printer driverCreate and use printing presets in Macintosh PrintPrint multiple pages on one sheet of paper in Macintosh Use the Services menuScan to file Scan from the product and HP Director MacintoshScanning tasks Use page-by-page scanningEnww Connectivity Connect the product directly to a computer with USB Connect the product to the network Install the product on a network network models onlyInstall the software for the network product Supported network protocolsEnww Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Priority input tray TrayMedia type Special paper or print media guidelinesTray Load paper and print mediaPriority input tray Configure trays for copy jobs Configure traysPrint tasks Supported paper types and tray capacity Change the print driver to match the media type and sizeWindows Get help for any print optionCancel a print job Change print density Change print-quality settingsCreate booklets Print on special media Print a blank first Use different paper and print coversSelect a paper type Resize documentsSelect a paper size Select a paper sourceSave toner Set the print orientationUse watermarks On the Finishing tab, select Print on Both Sides Manually Print on both sides of the paper duplex printingPrint on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows Archive print Economy settingsEconoMode Enww Copy Multiple copies Load originalsUse copy One-touch copyReduce or enlarge copies for the current job Cancel a copy jobAdjust the default copy size Reduce or enlarge copiesAdjust the default copy quality Copy settingsReduction/enlargement settings Adjust the copy quality for the current jobAdjust the default lighter/darker setting Clean the scanner glassAdjust the lighter/darker contrast setting Adjust the lighter/darker setting for the current jobPrint or copy edge-to-edge Define custom copy settingsChange copy job print density Copy onto media of different types and sizesChange the default media-type setting Restore the copy-settings defaultsChange the default media-size setting Copy a book Copy a two-sided original to a one-sided document Copy photosDuplex two-sided copy jobs Copying a two-sided original to a two-sided document Scan Use scan Scan by using HP LaserJet Scan WindowsScan by using other software Load originals for scanningReadiris Canceling a scan jobScan from a TWAIN-compliant program Scan from a WIA-compliant program Windows XP and Vista onlyScan file format Scan settingsScanner resolution and color Scan quality Resolution and color guidelinesClean the scanner glass Setting Recommended useEnww Scan a book Scan a photo Manage and maintain the product Menu map Description How to printConfiguration Information pagesSecure the embedded Web server Security featuresFeatures Embedded Web server network models onlyHP policy on non-HP supplies Manage suppliesCheck and order supplies Store suppliesPrint cartridge Replace suppliesRecycle supplies Redistribute tonerEnww Clean the lid backing Clean the productClean the paper path Clean the exterior Firmware updatesProblem solve Step Verification step Possible problems Solutions Number Problem-solving checklistDoes the product scan to the computer? Control panel message Description Recommended action Control-panel messagesAlert and warning messages Alert and warning message tablesTurn off then on Critical error messagesCritical error message-tables Fuser ErrorEngine comm. Error Scanner Error54.1C Error Causes of jams Control-panel display problemsClear jams Clear jams from the input-tray areas Where to look for jamsClear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams General print-quality issues Solve image-quality problemsPrint problems Print quality problemsAaBbCc See Print cartridge on Print-media guidelines Media-handling problemsSolve print-media problems Paper and print media on Performance problemsOpen the Printers or Printers and Faxes Copy problemsPrevent copy problems Click Set as Default PrinterImage problems See Load paper and print media Copies are blank Sealing tape might not have been Problem Cause Scan problemsSolve scanned-image problems Enww Solve scan-quality problems Scan-quality problemsPrint-quality checklist Prevent scan-quality problemsEnww Resolve communication problems with the network Solve connectivity problemsSolve direct-connection problems Network problems network models onlyPing Solve common Macintosh problems Solve software problemsSolve common Windows problems Hardware troubleshooting Software troubleshootingEnww Accessories and ordering information Product name Description Part number Cable and interface accessoriesSupplies Hewlett-Packard limited warranty statement Service and supportCustomer self repair warranty service Print cartridge limited warranty statement HP support and information for Macintosh computers Online ServicesHP service agreements HP Customer CareHP Customer Care Repacking the device HP maintenance agreementsExtended warranty Specifications Power consumption Physical specificationsElectrical specifications Recommended Operating Storage Environmental specificationsSound Power Level Declared per ISO 9296 Acoustic emissionsEnww Regulatory information Environmental product stewardship program FCC complianceUnited States and Puerto Rico PlasticsHP LaserJet print supplies Return and recycling instructionsNon-US returns Material Safety Data Sheet Msds For more informationPaper Material restrictionsEnww Declaration of Conformity Declaration of conformityEMI statement Korea Safety statementsLaser safety Canadian DOC regulations六价铬 CrVI 溴溴苯 PBB Laser statement for FinlandSubstances table China Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946

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