HP Electronic Forms manual Printer / System Troubleshooting, Long Print Times

Page 28

 

 

Index

 

Supported Systems

 

 

 

Electronic Forms User Guide

 

and Printers

 

 

 

 

 

Printer / System Troubleshooting

FileMaker reads the printer driver and the printer you are using and that defines the page setup of the form on your system. Some printers will not print the forms correctly simply because their printable area is different than the supported printers.

This margin limitation comes into play when you are using a printer that has a smaller printable area than the listed printers. This will cause the bottom of pages to be clipped off. On most printers, the clipping will be fairly minimal and not be a significant problem. Some older printers or printers not tested, may have considerable clipping, enough to be unusable with the Runtime electronic forms.

Printer names longer than 31 characters (including the server name) have been known to cause long print times or can cause FileMaker to crash.

If you are new to FileMaker pro and you do not have one of the supported printers available to print to, we suggest you contact your computer support staff to assist you.

Long Print Times

Several different reasons will cause long print times of electronic forms. Troubleshooting long print times can be difficult. The following causes have been found to cause long print times for users. There is no set remedy for these causes. Remedies will vary according to location, network type and location, and/or system type:

1.Printer driver - Check the printer driver. For Macintosh, LaserWriter 8.3 works quite well for printing to Apple LaserWriter Postscript, and Hewlett Packard printers.

2.Network attached printer - Wire routing and the number of users using the printer can significantly affect print times.

3.Fonts - Using a printer without the correct fonts or the fonts disabled can cause long print times. ‘Arial’ and ‘Times new Roman’ installed on a Macintosh printing to a printer without those fonts resident will cause very long print times.

4.Network attached printer - Wire routing and the number of users using the printer can significantly affect print times.

5.Fonts - Using a printer without the correct fonts or the fonts disabled can cause long print times. ‘Arial’ and ‘Times new Roman’ installed on a Macintosh printing to a printer without those fonts resident will cause very long print times.

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Contents Electronic Forms User Guide Welcome to Electronic Forms User Guide IIndex of Topicsi Windows Runtime Forms Electronic Forms User Guide Optional ButtonsEnglish tric Entering Information Electronic Forms User Guide New FormCheck Boxes, Pop-up Menus, and Radio Buttons Text Formatting Electronic Forms User Guide Layout Status Area Browsing Records Electronic Forms User GuideLayout Dialog Box Browsing Records Electronic Forms User Guide Using Find Mode Find Status AreaOmit Symbols DefinitionsWildcards Electronic Forms User Guide Sorting Records Electronic Forms User Guide To sort recordsForm Menus FileMaker Pro has nine pull-down menus on the menu barFormat Printing Forms Selecting Print Options Troubleshooting Printer Problems Special Printing Requirements Layout Buttons Str Cti sExporting Records Importing Records into FileMaker ProExporting Records from FileMaker Pro Import Field MappingImporting and Exporting Selected or Sorted Records System Support Supported PrintersPrinter / System Troubleshooting Long Print TimesMulti-User Electronic Forms Appendix a Glossary of Terms Electronic Forms User Guide Glossary of Terms Electronic Forms User Guide Glossary of Terms Electronic Forms User Guide
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