Check the document file
lOccasionally, a document file is damaged. If you can print other documents from the same software package, try to print using a backup copy of your document, if available.
Ink is smearing
Check the print mode
lWhen you print documents that use a lot of ink, you must allow the document more time to dry before handling it. This is especially true for transparencies. Select Best mode in the printer driver, and increase the ink drying time from the Advanced Features in the printer driver.
lColor documents that have rich, blended colors can use excess ink, which wrinkles the page during printing and causes smearing. Try using the Normal or Fast mode to reduce ink, or use HP Premium Paper designed for printing vivid color documents.
Check the media type
lSome types of media do not accept ink well, which causes the ink to dry more slowly and results in smearing.
For guidelines about selecting media, see “Selecting print media.”
Ink is not filling the text or graphics completely
Check the ink cartridges
lTry removing and then reinstalling the ink cartridges, and make sure to snap them firmly into place.
lYour ink cartridge might be out of ink. Replace the empty ink cartridge.
For instructions about how to replace the ink cartridge see “Maintaining the ink cartridges.”
Check the media type
lSome media types are not suitable for use with your printer.
For guidelines about selecting media, see “Selecting print media.”
Faded or dull-colored output
Check the print mode
lThe Fast mode allows you to print at a faster rate. This option is good for printing drafts. To achieve better colored printout, select Normal or Best mode in the printer driver.
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