HP 830C, 810C manual Clearing a Paper Jam, If the paper jams in the back of the printer

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5Getting Help When Things Go Wrong

Clearing a Paper Jam

If the paper jams in the printer:

1Pull the paper out of either the IN tray or the OUT tray.

2Press the Resume button on the front of the printer to clear the paper jam.

3If the paper jam has cleared, print your document again. If the paper jam was not cleared by pressing the Resume button, and you can not remove the jammed paper from the front of the printer, follow the steps below.

If the paper jams in the back of the printer:

1 If you canÕt reach the jammed paper, turn the knob on the rear access door at the back of the printer 1/4 turn counter clockwise and remove the door.

2Pull the jammed paper out of the

printer and then replace the rear access door, making sure to lock the door by turning the knob clockwise to the locked position.

3 Press the Resume button on the front of the printer.

4Print your document again.

Rear Access Door

6410009

If you canÕt see the paper causing the jam, check to see if a label has come unglued from a label sheet while going through the printer.

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Contents UserÕs Guide HP Customer Care by Phone HP Customer CareFor Windows Acknowledgments Table of Contents Table of Contents Congratulations on the Purchase of Your IntroductionFinding More Information Special Features of Your HP Inkjet PrinterYou are running Windows 98 on your computer Setting Up Your PrinterClose the top cover Setting Up Your Printer with a Parallel Printer CableUnpack Your Printer Plug the other end into Computer, and tighten the screws Connect Parallel CableMake sure both the printer Computer are turned off Plug in the Power Insert Print Cartridges 6410005 Load Paper in Your Printer Side down For More Information Put the paper into the in tray, printPrint Side Down Make sure both the printer and the computer are turned on Install the Printer SoftwareBefore You Begin Insert the CD into your CD-ROM drive Installing the Printer Software from the CD¥ For Windows 95, 98 and NT 4.0, do the following ¥ For Windows 3.1x, do the followingProceed to ÒAlign the Inkjet Print CartridgesÓ on Follow the instructions on the screenOpen the top cover. Remove both Setting Up Your Printer with a USB CableUSB Unpack Your Printer USB Plug in the Power USB Insert Print Cartridges Close the top cover USB Load Paper in Your Printer Print Side Down Plug the other end into any USB port on the computer USB Install the USB Printer SoftwareUSB Connect USB Cable Setting Up Your Printer with a USB Cable When prompted, restart Windows USB Install the Printer SoftwareSetting Up Your Printer with a USB Cable Print a Align the Inkjet Print CartridgesIf You have Problems Installing Additional Setup InformationClosing Software Programs For Windows 95, 98 or NTFrom the taskbar select Start Settings Printers Setting the HP DeskJet Printer as the DefaultClick Close and exit the Control Panel Insert Disk 1 into the disk drivePrinter Software Finding the HP Print Settings Box 2Using Your Printer SoftwareFrom your software program, try this Or try thisSetup Tab About the HP Print Settings BoxClick a tab and then click a setting Select the appropriate settings. ChooseServices Tab Features TabClick OK to save your settings Color TabFor Windows Uninstalling the Printer SoftwareFor Windows 95, 98 and NT Choosing Paper Creative PrintingPaper Basics Specialty Products Inkjet PapersPhoto Papers Paper that Might Not Work Grayscale setting Adjusting ColorWorking with Color Turning Off ColorWhat if the colors arenÕt as vivid as they should be? What if the printed colors donÕt match the screen colors?After you are done printing How to Print on Different Paper SizesCustomizing Your Print Jobs Book Option How to Print on Both Sides of the PaperWhat if the ink smeared? Tablet OptionWhat if both pages printed on one side of the paper? How to Flip a Document How to Print Several Pages Per Sheet Printing Photos Working With PhotosSelecting the Best Photo Paper Follow your software instructions How to Print a Single EnvelopePrinting Envelopes Slide both of the paper adjusters out How to Print a Stack of EnvelopesWhat if the printer wonÕt pick up the envelope? About Small EnvelopesPrint the labels Printing LabelsPrinting Cards What if you want your cards to print sideways? Printing Non-standard Size CardsPrint the transparency Printing on TransparenciesFlip up the OUT tray for a better view of the in tray What if the quality isnÕt what you were expecting? Printing Posters Printing Banners Push the in tray back Print the banner Get the banner paper ready for the printerWhat if the text is fuzzy after printing a banner? What if the banner paper jams in the printer?HereÕs how you do it Printing Iron-On TransfersReplacing an Inkjet Print Cartridge Using and Caring for Your Inkjet Print CartridgesUsing Inkjet Print Cartridges With the printer turned on, open the top cover Using and Caring for Your Inkjet Print CartridgesStoring Inkjet Print Cartridges Aligning the Inkjet Print Cartridges Cleaning the Inkjet Print CartridgesProcedure 1 Correcting Missing Lines or Dots Click the Printer Services tab Procedure 2 Eliminating Ink StreaksTurn the printer on and lift the printerÕs top cover Remove the Inkjet Print CartridgesPosition yourself at eye level with the printer Clean the Inkjet Print Cartridge CradlePotential damage Damage Resulting from Refilling the Inkjet Print CartridgesPoor print quality For Windows 95, 98 and Windows NT Finding the HP DeskJet ToolboxPrinter Services Tab Troubleshooting TabAbout the HP DeskJet Toolbox For HP DeskJet 895C Series Printers Only Networking TabWhat if no page came out of the printer? Basic TroubleshootingWhat if text or graphics are in the wrong place? Margin settings. If text is running off the edgeWhat if a blank page came out of the printer? Cartridges. If ink is smearing or is splotchy What if the print quality is poor?What if youÕre having trouble printing a banner? What if something on the page is wrong or missing?¥ YouÕve set the correct margins If the paper jams in the back of the printer Clearing a Paper JamPull the jammed paper out Print your document againElectronic Support Information HP Customer CarePrinter Software HP Customer Care Repair¥ You have the following information available HP Customer Care by Phone¥ Consult your reseller to get extended coverage Extended Warranty OptionsAfter Ninety Days Increasing Printer Performance Maintaining Your PrinterB5-Sized Paper A4-Sized PaperCards 3x5, 4x6, 5x8, and A6 Hagaki PostcardsPower Cords Power Adapter worldwideInkjet Print Cartridges for 810C, 812C C6409-60014Printer UserÕs Guides Ordering Information ¥ Germany Fax Elsewhere in the worldBlack Text with Color Highlights Print Speed ASpecificationsSpecifications Media Weight Supported Operating Systems System RequirementsRequired For Windows NT Required For Windows 3.1x, 95 orFor Windows 95, 98 and NT Check the amount of RAM installed in your computerCheck the computerÕs packaging Check the size of your hard disk driveFor Windows Click System Info For DOS version 6.x and higherDouble-click the System icon What is USB?How can I determine if my computerÕs USB port is enabled? How can I increase printing speed? Frequently Asked Questions About USB Universal Serial BusLocally Shared DUsing Your HP DeskJet 895C Series Printer on a NetworkAbout Sharing Your Printer on a Network Printing Across a Network Setting Up Your Printer on a NetworkNetwork-Connect Troubleshooting for the Network-Connected Printer About the HP DeskJet Control Panel for DOS Printing from DOS ApplicationsHow do I install DOS printer drivers? What is a printer driver?About DOS Printer Drivers How can I get a printer driver?Printer Driver Before you install the DOS control panel Installing the HP DeskJet Control Panel for DOSTo install the DOS control panel from the CD To install the DOS control panel from the floppy disksIf you encounter problems with the installation Selecting Print SettingsHelp in the HP DeskJet Control Panel for DOS Use the HP DeskJet Control Panel for DOS toLines of Text Per Supported Character SetsInternal Printer Fonts Printer Commands and Control CodesNumber of Lines/Characters in Landscape Orientation \A\DIR Installing Additional Symbol SetsSee the appropriate language option in the following list Available Symbol Sets and FontsHebrew ArabicGreek 100Baltic Thai101 Regulatory Notices102 Limited Warranty Statement103 Index104 IndexJams, See paper jams 105Paper, See banners, cards, iron-on transfers, labels 106107 For transparencies 48 iron-on transfers 54 list 108Environmental Attributes of the DeskJet Printer C6413-90009

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