HP 830C, 810C manual Frequently Asked Questions About USB Universal Serial Bus

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CFrequently Asked Questions About USB (Universal Serial Bus)

I accidentally cancelled the USB installation the first time I connected my HP DeskJet printer to my computer. How do I get it to appear again?

To redisplay the USB installation screens:

1Disconnect the USB cable from your printer.

2Insert the printer software Cd (or Disk 1 if you have floppy disks) into your computer.

3Click Start ➙ Run.

4Browse to your disk drive and select Setup, then click Open.

5The setup.exe file will appear in the dialog box. Click OK.

6Select the Remove HP DeskJet 8xx Series Software option.

7Connect the USB cable to your printer again. The USB installation screen should appear again.

8Continue with Step 1 of ÒUSB Step 7: Install the USB Printer SoftwareÓ on page 18.

When I install the USB software, I get an ÒUnknown device is foundÓ message.

Disconnect the USB cable, remove the printer software, and turn off the computer and printer. Unplug the electrical power to the printer, then reconnect your printer and restart the USB software installation.

After I installed my printer, why isnÕt my HP DeskJet printer assigned to an LPT printer port in the Print dialog box of my software application?

USB uses a different naming convention for USB devices. After the printer has

been installed, you see USB/DeskJet 8xxC/(serial number of your printer).

How can I increase printing speed?

When operated on a USB chain, your printer may become slower if other USB devices or software applications are being used while youÕre printing. For optimal print performance, avoid using other devices in the USB chain while printing.

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Contents UserÕs Guide HP Customer Care by Phone HP Customer CareFor Windows Acknowledgments Table of Contents Table of Contents Congratulations on the Purchase of Your IntroductionFinding More Information Special Features of Your HP Inkjet PrinterYou are running Windows 98 on your computer Setting Up Your PrinterClose the top cover Setting Up Your Printer with a Parallel Printer CableUnpack Your Printer Plug the other end into Computer, and tighten the screws Connect Parallel CableMake sure both the printer Computer are turned off Plug in the Power Insert Print Cartridges 6410005 Load Paper in Your Printer Side down For More Information Put the paper into the in tray, printPrint Side Down Make sure both the printer and the computer are turned on Install the Printer SoftwareBefore You Begin ¥ For Windows 3.1x, do the following Installing the Printer Software from the CDInsert the CD into your CD-ROM drive ¥ For Windows 95, 98 and NT 4.0, do the followingProceed to ÒAlign the Inkjet Print CartridgesÓ on Follow the instructions on the screenOpen the top cover. Remove both Setting Up Your Printer with a USB CableUSB Unpack Your Printer USB Plug in the Power USB Insert Print Cartridges Close the top cover USB Load Paper in Your Printer Print Side Down Plug the other end into any USB port on the computer USB Install the USB Printer SoftwareUSB Connect USB Cable Setting Up Your Printer with a USB Cable When prompted, restart Windows USB Install the Printer SoftwareSetting Up Your Printer with a USB Cable Print a Align the Inkjet Print CartridgesFor Windows 95, 98 or NT Additional Setup InformationIf You have Problems Installing Closing Software ProgramsInsert Disk 1 into the disk drive Setting the HP DeskJet Printer as the DefaultFrom the taskbar select Start Settings Printers Click Close and exit the Control PanelPrinter Software Or try this 2Using Your Printer SoftwareFinding the HP Print Settings Box From your software program, try thisSelect the appropriate settings. Choose About the HP Print Settings BoxSetup Tab Click a tab and then click a settingColor Tab Features TabServices Tab Click OK to save your settingsFor Windows Uninstalling the Printer SoftwareFor Windows 95, 98 and NT Choosing Paper Creative PrintingPaper Basics Specialty Products Inkjet PapersPhoto Papers Paper that Might Not Work Turning Off Color Adjusting ColorGrayscale setting Working with ColorWhat if the colors arenÕt as vivid as they should be? What if the printed colors donÕt match the screen colors?After you are done printing How to Print on Different Paper SizesCustomizing Your Print Jobs Book Option How to Print on Both Sides of the PaperWhat if the ink smeared? Tablet OptionWhat if both pages printed on one side of the paper? How to Flip a Document How to Print Several Pages Per Sheet Printing Photos Working With PhotosSelecting the Best Photo Paper Follow your software instructions How to Print a Single EnvelopePrinting Envelopes Slide both of the paper adjusters out How to Print a Stack of EnvelopesWhat if the printer wonÕt pick up the envelope? About Small EnvelopesPrint the labels Printing LabelsPrinting Cards What if you want your cards to print sideways? Printing Non-standard Size CardsPrint the transparency Printing on TransparenciesFlip up the OUT tray for a better view of the in tray What if the quality isnÕt what you were expecting? Printing Posters Printing Banners Push the in tray back Print the banner Get the banner paper ready for the printerWhat if the text is fuzzy after printing a banner? What if the banner paper jams in the printer?HereÕs how you do it Printing Iron-On TransfersReplacing an Inkjet Print Cartridge Using and Caring for Your Inkjet Print CartridgesUsing Inkjet Print Cartridges With the printer turned on, open the top cover Using and Caring for Your Inkjet Print CartridgesStoring Inkjet Print Cartridges Aligning the Inkjet Print Cartridges Cleaning the Inkjet Print CartridgesProcedure 1 Correcting Missing Lines or Dots Click the Printer Services tab Procedure 2 Eliminating Ink StreaksTurn the printer on and lift the printerÕs top cover Remove the Inkjet Print CartridgesPosition yourself at eye level with the printer Clean the Inkjet Print Cartridge CradlePotential damage Damage Resulting from Refilling the Inkjet Print CartridgesPoor print quality For Windows 95, 98 and Windows NT Finding the HP DeskJet ToolboxFor HP DeskJet 895C Series Printers Only Networking Tab Troubleshooting TabPrinter Services Tab About the HP DeskJet ToolboxWhat if no page came out of the printer? Basic TroubleshootingWhat if text or graphics are in the wrong place? Margin settings. If text is running off the edgeWhat if a blank page came out of the printer? Cartridges. If ink is smearing or is splotchy What if the print quality is poor?What if youÕre having trouble printing a banner? What if something on the page is wrong or missing?¥ YouÕve set the correct margins Print your document again Clearing a Paper JamIf the paper jams in the back of the printer Pull the jammed paper outHP Customer Care Repair HP Customer CareElectronic Support Information Printer Software¥ You have the following information available HP Customer Care by Phone¥ Consult your reseller to get extended coverage Extended Warranty OptionsAfter Ninety Days Increasing Printer Performance Maintaining Your PrinterHagaki Postcards A4-Sized PaperB5-Sized Paper Cards 3x5, 4x6, 5x8, and A6C6409-60014 Power Adapter worldwidePower Cords Inkjet Print Cartridges for 810C, 812CPrinter UserÕs Guides Ordering Information ¥ Germany Fax Elsewhere in the worldBlack Text with Color Highlights Print Speed ASpecificationsSpecifications Media Weight Required For Windows 3.1x, 95 or System RequirementsSupported Operating Systems Required For Windows NTCheck the size of your hard disk drive Check the amount of RAM installed in your computerFor Windows 95, 98 and NT Check the computerÕs packagingFor Windows Click System Info For DOS version 6.x and higherDouble-click the System icon What is USB?How can I determine if my computerÕs USB port is enabled? How can I increase printing speed? Frequently Asked Questions About USB Universal Serial BusLocally Shared DUsing Your HP DeskJet 895C Series Printer on a NetworkAbout Sharing Your Printer on a Network Printing Across a Network Setting Up Your Printer on a NetworkNetwork-Connect Troubleshooting for the Network-Connected Printer About the HP DeskJet Control Panel for DOS Printing from DOS ApplicationsHow can I get a printer driver? What is a printer driver?How do I install DOS printer drivers? About DOS Printer DriversPrinter Driver To install the DOS control panel from the floppy disks Installing the HP DeskJet Control Panel for DOSBefore you install the DOS control panel To install the DOS control panel from the CDUse the HP DeskJet Control Panel for DOS to Selecting Print SettingsIf you encounter problems with the installation Help in the HP DeskJet Control Panel for DOSLines of Text Per Supported Character SetsInternal Printer Fonts Printer Commands and Control CodesNumber of Lines/Characters in Landscape Orientation \A\DIR Installing Additional Symbol SetsArabic Available Symbol Sets and FontsSee the appropriate language option in the following list HebrewThai 100Greek Baltic101 Regulatory Notices102 Limited Warranty Statement103 Index104 IndexJams, See paper jams 105Paper, See banners, cards, iron-on transfers, labels 106107 For transparencies 48 iron-on transfers 54 list 108Environmental Attributes of the DeskJet Printer C6413-90009

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