HP manual Returning your hp officejet 6100 series for service, Extent of limited warranty

Page 80

chapter 11

returning your hp officejet 6100 series for service

Before returning your HP OfficeJet for service, you must call HP Customer Support. See hp customer support on page 69 for steps to take before calling Customer Support.

hewlett-packard limited global warranty statement

extent of limited warranty

Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP officejet 6100 Series product (“Product”), including related software, accessories, media, and supplies, shall be free from defects in material and workmanship for the duration, which begins on the date of purchase by the Customer.

For each hardware Product, the duration of HP’s limited warranty is one year for parts and one year for labor. For all other Products, the duration of HP’s limited warranty for both parts and labor is ninety days.

For each software Product, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any Product shall be uninterrupted or error free.

HP’s limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other problems, including those which arise as a result of (a) improper maintenance or modification, (b) software, accessories, media, or supplies not provided or supported by HP, or (c) operation outside the Product’s specifications.

For any hardware Product, the use of a non-HP print cartridge or a refilled print cartridge does not affect either the warranty to the Customer or any HP support contract with the Customer. However, if Product failure or damage is attributable to the use of a non-HP or refilled print cartridge, HP shall charge its standard labor and materials charges to service the Product for the failure or damage.

If HP receives, during the applicable warranty period, notice of a defect in any Product, HP shall either repair or replace the defective Product, at HP’s option. Where labor charges are not covered by HP’s limited warranty, repairs shall be at HP’s standard charges for labor.

If HP is unable to repair or replace, as applicable, a defective Product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the Product.

HP shall have no obligation to repair, replace, or refund until the Customer returns the defective Product to HP.

Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the Product being replaced.

HP products, including each Product, may contain remanufactured parts, components, or materials equivalent to new in performance.

HP's limited warranty for each Product is valid in any country/region or locality where HP has a support presence for the Product and where HP has marketed the Product. The level of warranty service may vary according to local

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hp officejet 6100 series

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Contents Hp officejet 6100 series all-in-one Reference guideSafety information Contents Index Get help Help DescriptionDialog-box help Quick start Front panel featuresFeature Right side of the front panel Use your hp officejet with a computer Review the hp photo & imaging directorDirector for Macintosh, in OS9 and OS Hp officejet menu functions 2Fax Functions Load originals on the glass Load originals and load paperLoad originals Load paper Load originals in the automatic document feederLoad originals and load paper Load envelopes Load postcards or hagaki cards Load photo paperTips for loading other types of paper Paper TipsSet the paper type Set the paper sizeChapter Make a copy Use the copy featuresMake copies Reduce or enlarge a copy Increase copy speed or qualitySet the number of copies Change settings for all copy tasks Make copies lighter or darkerChange color intensity Enhance text sharpness and photo colorsFit a copy to Perform special copy jobsCopy a photo Print several copies on one Print two originals on one Shift image to increase the marginMake a poster Prepare a color T-shirt transferCopy setup menu options Stop copyingUse the scan features Scan an originalScan to a different software program Stop scanningLearn more Use the scan features Chapter Send a fax from your hp officejet Use the fax featuresSend a fax Broadcast a fax to multiple recipients Use speed dial entries to send a faxSend a color fax Schedule a fax Cancel a scheduled faxSend a computer file as a fax where available Receive a fax manually Receive a faxReceive a fax automatically Generate manual reports Print reportsGenerate automated reports Control resolution and contrast Change resolutionRedial a number automatically Change contrastSet automatic reduction Use Error Correction Mode ECMAdjust the volume Change the Answer Ring Pattern distinctive ringing Set up speed dialingCreate speed-dial settings Delete speed dial settings Set the date and timeSet the fax header Enter textReprint the faxes in memory Fax feature menu options Following options are available for fax functionsClean the glass Clean the adf glassClean the lid backing Maintain your hp officejetClean the exterior Work with print cartridgesPrint a self-test report Handle print cartridgesUse the print cartridge protector Replace the print cartridgesLatches Align cartridges Restore factory defaults Set the power save timeClean the print cartridges Set scroll speedSet the front-panel view angle Chapter Additional setup information Possible installation problemsChapter Set the language and country/region Connect your hp officejet to your computerConnect your usb port What works What does not workConnect your hp officejet to more than one computer Remove and reinstall your hp officejet software Chapter Technical information System requirementsPC Requirements Minimum Recommended Macintosh Requirements Minimum RecommendedPaper specifications Paper sizes Type Size Mode Resolution dpi Speed ppm Print specificationsPrint margin specifications Cards Top Bottom Left Right Leading edge Trailing edge1Envelopes Copy specifications Fax specificationsMode Speed Print resolution Scan resolution Ppm Dpi Dpi dpi Photo dpi Fine dpi StandardScan specifications Physical specificationsPower specifications Environmental specificationsAdditional specifications Environmental product stewardship programRegulatory information Recycling programFCC statement Doc statement / déclaration de conformité Canada Geräuschemission VCCI-2 Japan Declaration of conformity Hp customer support Get hp officejet 6100 supportGet support and other information from the internet Call in the U.S. during warranty Call elsewhere in the worldGet hp officejet 6100 support Call in Australia post-warranty Prepare your unit for shipmentGet hp officejet 6100 support Hp distribution center Warranty information Warranty serviceWarranty upgrades Express serviceExtent of limited warranty Returning your hp officejet 6100 series for serviceHewlett-packard limited global warranty statement Local law Limitations of warrantyLimitations of liability Chapter Index NumericsPage Page Hp officejet 6100 series Order supplies Order mediaOrder print cartridges Print cartridges Hp reorder numberQ1636-90157 Q1636-90205
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