HP 5740 - Color Inkjet manual Paper jams and other paper problems

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8	Printer software	56
	Print settings	56
	Page Setup dialog box	56
	Print dialog box	57
	Managing the printer	57
	Viewing and changing the status of a print job	59
	Printing from the computer desktop	60
9	Maintenance	61
	Installing print cartridges	61
	Setting the auto-on and auto-off feature	64
	Aligning print cartridges	64
	Calibrating color	64
	Calibrating print quality	65
	Automatically cleaning the print cartridges	65
	Viewing estimated ink levels	65
	Maintaining the printer body	66
	Removing ink from your skin and clothing	66
	Manually cleaning print cartridges	67
	Maintaining print cartridges	68
	Using the HP Inkjet Toolbox	70
10	Troubleshooting	72
	Printer is not printing	72
	Paper jams and other paper problems	74
	Photos are not printing correctly	77
	Print quality is poor	80
	Document is misprinted	82
	Problems with borderless documents	83
	Error messages	88
	Printer lights are on or flashing	89
	Document prints slowly	92
	If you continue to have problems	92
11	Supplies	93
	Paper	93
	USB cables	96
12	Specifications	97
	Printer specifications	97
13	Environmental information	98
	Environmental statement	98
	Print cartridge recovery	99
Index		100

2	HP Deskjet 5700 Series

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Contents Users Guide Accessibility Hewlett-Packard Company noticesAcknowledgements Terms and conventionsContents Paper jams and other paper problems HP Deskjet 5700 series printer Special features Printer features Getting startedChapter Buttons and lights Power button and light Print Cancel and Resume buttonsPrint Cancel button Resume button and lightPrint Cartridge Status lights Paper trays Unfolding the paper traysTray Out trayFolding the paper trays Using print cartridges Print cartridgesReplacing print cartridges Everyday printingChapter Selection number label Ink-backup mode Ink-backup mode outputExiting ink-backup mode Automatic Paper-Type SensorConnecting to the printer Connecting through a networked computerUsing an HP Jetdirect print server NetworkingPrinting photos Print a borderless photoGuidelines Printing borderless photosPreparing to print Printing Print Quality Best or Maximum dpiPrinting photos with a border Printing Using HP digital photography options HP digital photography optionsOpening HP digital photography options Select the Digital Photography panelInstalling the photo print cartridge Using the photo print cartridgePhoto print cartridge Storing the photo print cartridgeColor settings Saving money when printing photos Maximum dpiStorage Storing and handling photo paperHandling Printing tips Save timeSave money Enhance the quality of printoutsSetting the print order Two-sided printing Select Print Both SidesTablet binding with landscape orientation Users Guide Printing multiple pages on a single sheet of paper Selecting a print quality Resizing a document Selecting a paper type Using the Automatic Paper-Type SensorSelecting a specific paper type Printing other documents Mail Letters Documents Print quality Two-sided printing Envelopes Brochures Printing borderless brochuresPrinting brochures with borders Print Quality Normal, Best, or Maximum dpiGreeting cards Postcards Printing Transparencies Print Quality Normal or BestLabels Paper Size A4 or US LetterIndex cards and other small media Booklets Printing Posters Multiple Pages Per Sheet Menu Tiling Tiling Size 2, 3, or Iron-on transfers Paper Size A4 or US Letter Setup dialog box Print settingsPrinter software Managing the printer Print dialog boxChoosing the printer Setting the printer as your default printer Using the Print Status dialog box Viewing and changing the status of a print jobChecking the status of the printer Opening the Print Status dialog boxPrinting from the computer desktop Maintenance Installing print cartridgesPrint cartridge combinations Selection numbersInk-backup mode Installation instructionsUsers Guide Setting the auto-on and auto-off feature Aligning print cartridgesCalibrating color Auto-onAutomatically cleaning the print cartridges Calibrating print qualityViewing estimated ink levels Select the Calibrate Print Quality panelMaintaining the printer body Removing ink from your skin and clothingSurface RemedyGathering cleaning supplies Manually cleaning print cartridgesPreparing to clean Cleaning instructions Maintaining print cartridgesStoring print cartridges Using the HP Inkjet Toolbox Opening the HP Inkjet ToolboxHP Inkjet Toolbox panels Troubleshooting Printer is not printingVerify the following Check the printer lightsCheck the printer cable connection If the printer still does not printPaper jams and other paper problems Paper jamsPaper weight Printer prints on multiple sheets at oncePrinter does not feed paper Paper might be loaded improperlyPrinter ejects paper Out-of-paper messageCheck the printer settings Photos are not printing correctlyReload the paper tray Colors are tinted or incorrectPart of the photo is faded Horizontal lines appear on a photoFading occurs on the edges of a photo Fading occurs near the edges of a photo Print quality is poor Streaks and missing linesPrint is faded Blank pages printToo much or too little ink appears on Document does not reflect the new print settings Document is misprintedText and images are misaligned Document is printed off-center or at an angleBorderless printing guidelines Problems with borderless documentsStreaks appear in a light portion of a photo Image is printed at an angle Ink smears Fading occurs on the edges of a printoutPhoto has an unwanted border For most paper typesFor photo paper with a tear-off tab Error messages Problem with the print cartridge messageIf the In tray contains paper If the In tray is emptyPrinter lights are on or flashing Power light is flashingWhat the lights indicate Resume light is flashing Print Cartridge Status light is on or flashingPrinter might be out of paper Paper jam might existAll lights are flashing If the light is on and flashingIf you continue to have problems Document prints slowlySupplies PaperHP Premium Plus Photo Paper with tear-off tab HP Premium Photo Paper, Matte with tear-off tab USB cables Specifications Printer specificationsEnvironmental information Reduction and eliminationRecycling Energy consumptionPrint cartridge recovery Index Recycling 102