HP 5740 - Color Inkjet manual Document prints slowly, If you continue to have problems

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Chapter 10

Document prints slowly

●Multiple software programs are open

●Complex documents, graphics, or photos are printing

●Best or maximum dpi print mode is selected

●Printer is in ink-backup mode

●Printer software is outdated

●Computer does not meet system requirements

Multiple software programs are open

The computer resources are insufficient for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software programs when printing.

Complex documents, graphics, or photos are printing

Documents containing graphics or photos print more slowly than text documents.

Best or maximum dpi print mode is selected

The printer prints more slowly when Best or Maximum dpi is selected as the print quality. To increase the printer speed, select a different print quality mode.

Printer is in ink-backup mode

The printer might print more slowly if it is in ink-backup mode.

To increase the print speed, use two print cartridges in the printer.

Printer software is outdated

Outdated printer software might be installed.

For information about updating the printer software, visit HP’s Web site at

www.hp.com/go/mac-connect.

Computer does not meet system requirements

If your computer does not have enough RAM or a large amount of free space on the hard drive, the printer processing time will be longer.

1Verify that the computer hard disk space, RAM, and processor speed meet the system requirements.

The system requirements are listed in the reference guide that came with the printer.

2Make space available on the hard drive by deleting unwanted files.

If you continue to have problems

If you continue to have problems after investigating the troubleshooting topics, shut down your computer and then restart it.

If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support.

92	HP Deskjet 5700 Series

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Contents Users Guide Acknowledgements AccessibilityHewlett-Packard Company notices Terms and conventionsContents Paper jams and other paper problems HP Deskjet 5700 series printer Special features Printer features Getting startedChapter Buttons and lights Print Cancel button Power button and lightPrint Cancel and Resume buttons Resume button and lightPrint Cartridge Status lights Paper trays Unfolding the paper traysTray Out trayFolding the paper trays Replacing print cartridges Using print cartridgesPrint cartridges Everyday printingChapter Selection number label Exiting ink-backup mode Ink-backup modeInk-backup mode output Automatic Paper-Type SensorUsing an HP Jetdirect print server Connecting to the printerConnecting through a networked computer NetworkingPrinting photos Print a borderless photoGuidelines Printing borderless photosPreparing to print Printing Print Quality Best or Maximum dpiPrinting photos with a border Printing Opening HP digital photography options Using HP digital photography optionsHP digital photography options Select the Digital Photography panelPhoto print cartridge Installing the photo print cartridgeUsing the photo print cartridge Storing the photo print cartridgeColor settings Saving money when printing photos Maximum dpiStorage Storing and handling photo paperHandling Save money Printing tipsSave time Enhance the quality of printoutsSetting the print order Two-sided printing Select Print Both SidesTablet binding with landscape orientation Users Guide Printing multiple pages on a single sheet of paper Selecting a print quality Resizing a document Selecting a paper type Using the Automatic Paper-Type SensorSelecting a specific paper type Printing other documents Mail Letters Documents Print quality Two-sided printing Envelopes Brochures Printing borderless brochuresPrinting brochures with borders Print Quality Normal, Best, or Maximum dpiGreeting cards Postcards Printing Transparencies Print Quality Normal or BestLabels Paper Size A4 or US LetterIndex cards and other small media Booklets Printing Posters Multiple Pages Per Sheet Menu Tiling Tiling Size 2, 3, or Iron-on transfers Paper Size A4 or US Letter Setup dialog box Print settingsPrinter software Managing the printer Print dialog boxChoosing the printer Setting the printer as your default printer Checking the status of the printer Using the Print Status dialog boxViewing and changing the status of a print job Opening the Print Status dialog boxPrinting from the computer desktop Print cartridge combinations MaintenanceInstalling print cartridges Selection numbersInk-backup mode Installation instructionsUsers Guide Calibrating color Setting the auto-on and auto-off featureAligning print cartridges Auto-onViewing estimated ink levels Automatically cleaning the print cartridgesCalibrating print quality Select the Calibrate Print Quality panelSurface Maintaining the printer bodyRemoving ink from your skin and clothing RemedyGathering cleaning supplies Manually cleaning print cartridgesPreparing to clean Cleaning instructions Maintaining print cartridgesStoring print cartridges Using the HP Inkjet Toolbox Opening the HP Inkjet ToolboxHP Inkjet Toolbox panels Verify the following TroubleshootingPrinter is not printing Check the printer lightsCheck the printer cable connection If the printer still does not printPaper jams and other paper problems Paper jamsPrinter does not feed paper Paper weightPrinter prints on multiple sheets at once Paper might be loaded improperlyPrinter ejects paper Out-of-paper messageReload the paper tray Check the printer settingsPhotos are not printing correctly Colors are tinted or incorrectPart of the photo is faded Horizontal lines appear on a photoFading occurs on the edges of a photo Fading occurs near the edges of a photo Print is faded Print quality is poorStreaks and missing lines Blank pages printToo much or too little ink appears on Text and images are misaligned Document does not reflect the new print settingsDocument is misprinted Document is printed off-center or at an angleBorderless printing guidelines Problems with borderless documentsStreaks appear in a light portion of a photo Image is printed at an angle Ink smears Fading occurs on the edges of a printoutPhoto has an unwanted border For most paper typesFor photo paper with a tear-off tab If the In tray contains paper Error messagesProblem with the print cartridge message If the In tray is emptyPrinter lights are on or flashing Power light is flashingWhat the lights indicate Printer might be out of paper Resume light is flashingPrint Cartridge Status light is on or flashing Paper jam might existAll lights are flashing If the light is on and flashingIf you continue to have problems Document prints slowlySupplies PaperHP Premium Plus Photo Paper with tear-off tab HP Premium Photo Paper, Matte with tear-off tab USB cables Specifications Printer specificationsRecycling Environmental informationReduction and elimination Energy consumptionPrint cartridge recovery Index Recycling 102