HP 5740 - Color Inkjet manual Ink smears, Fading occurs on the edges of a printout

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Ink smears

Follow these guidelines if ink smears appear on the back of the photos, or if the paper sticks together:

●Use an HP photo paper.

●Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat.

If the paper is not curled, then follow these steps:

1Open the Print dialog box.

2Select the Ink panel.

3Move the Ink Density slider toward Light.

Note The colors in the image might become lighter.

4Click Print.

If the problem persists, try the following steps:

1Remove the photo paper, and then load plain paper in the In tray.

2Press and hold down the Print Cancel button until the printer starts printing a self- test page, and then release the button.

3Repeat step 2 until the self-test page contains no ink smears.

Part of the photo is faded

●Fading occurs on the edges of a printout

●Fading occurs near the edges of a photo

Fading occurs on the edges of a printout

Verify that photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled.

For instructions about preventing photo paper from curling, see Storing and handling photo paper.

User's Guide

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Contents Users Guide Terms and conventions AccessibilityHewlett-Packard Company notices AcknowledgementsContents Paper jams and other paper problems HP Deskjet 5700 series printer Special features Getting started Printer featuresChapter Buttons and lights Resume button and light Power button and lightPrint Cancel and Resume buttons Print Cancel buttonPrint Cartridge Status lights Unfolding the paper trays Paper traysOut tray TrayFolding the paper trays Everyday printing Using print cartridgesPrint cartridges Replacing print cartridgesChapter Selection number label Automatic Paper-Type Sensor Ink-backup modeInk-backup mode output Exiting ink-backup modeNetworking Connecting to the printerConnecting through a networked computer Using an HP Jetdirect print serverPrint a borderless photo Printing photosPrinting borderless photos GuidelinesPreparing to print Print Quality Best or Maximum dpi PrintingPrinting photos with a border Printing Select the Digital Photography panel Using HP digital photography optionsHP digital photography options Opening HP digital photography optionsStoring the photo print cartridge Installing the photo print cartridgeUsing the photo print cartridge Photo print cartridgeColor settings Maximum dpi Saving money when printing photosStoring and handling photo paper StorageHandling Enhance the quality of printouts Printing tipsSave time Save moneySetting the print order Select Print Both Sides Two-sided printingTablet binding with landscape orientation Users Guide Printing multiple pages on a single sheet of paper Selecting a print quality Resizing a document Using the Automatic Paper-Type Sensor Selecting a paper typeSelecting a specific paper type Printing other documents Mail Letters Documents Print quality Two-sided printing Envelopes Printing borderless brochures BrochuresPrint Quality Normal, Best, or Maximum dpi Printing brochures with bordersGreeting cards Postcards Printing Print Quality Normal or Best TransparenciesPaper Size A4 or US Letter LabelsIndex cards and other small media Booklets Printing Posters Multiple Pages Per Sheet Menu Tiling Tiling Size 2, 3, or Iron-on transfers Paper Size A4 or US Letter Print settings Setup dialog boxPrinter software Print dialog box Managing the printerChoosing the printer Setting the printer as your default printer Opening the Print Status dialog box Using the Print Status dialog boxViewing and changing the status of a print job Checking the status of the printerPrinting from the computer desktop Selection numbers MaintenanceInstalling print cartridges Print cartridge combinationsInstallation instructions Ink-backup modeUsers Guide Auto-on Setting the auto-on and auto-off featureAligning print cartridges Calibrating colorSelect the Calibrate Print Quality panel Automatically cleaning the print cartridgesCalibrating print quality Viewing estimated ink levelsRemedy Maintaining the printer bodyRemoving ink from your skin and clothing SurfaceManually cleaning print cartridges Gathering cleaning suppliesPreparing to clean Maintaining print cartridges Cleaning instructionsStoring print cartridges Opening the HP Inkjet Toolbox Using the HP Inkjet ToolboxHP Inkjet Toolbox panels Check the printer lights TroubleshootingPrinter is not printing Verify the followingIf the printer still does not print Check the printer cable connectionPaper jams Paper jams and other paper problemsPaper might be loaded improperly Paper weightPrinter prints on multiple sheets at once Printer does not feed paperOut-of-paper message Printer ejects paperColors are tinted or incorrect Check the printer settingsPhotos are not printing correctly Reload the paper trayHorizontal lines appear on a photo Part of the photo is fadedFading occurs on the edges of a photo Fading occurs near the edges of a photo Blank pages print Print quality is poorStreaks and missing lines Print is fadedToo much or too little ink appears on Document is printed off-center or at an angle Document does not reflect the new print settings Document is misprinted Text and images are misalignedProblems with borderless documents Borderless printing guidelinesStreaks appear in a light portion of a photo Image is printed at an angle Fading occurs on the edges of a printout Ink smearsFor most paper types Photo has an unwanted borderFor photo paper with a tear-off tab If the In tray is empty Error messagesProblem with the print cartridge message If the In tray contains paperPower light is flashing Printer lights are on or flashingWhat the lights indicate Paper jam might exist Resume light is flashingPrint Cartridge Status light is on or flashing Printer might be out of paperIf the light is on and flashing All lights are flashingDocument prints slowly If you continue to have problemsPaper SuppliesHP Premium Plus Photo Paper with tear-off tab HP Premium Photo Paper, Matte with tear-off tab USB cables Printer specifications SpecificationsEnergy consumption Environmental informationReduction and elimination RecyclingPrint cartridge recovery Index Recycling 102