HP 400t manual QuickSpecs

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QuickSpecs

HP StorageWorks 400t and 400r All-in-One

Storage Systems

Service and Support, HP Care Pack, and Warranty Information

HP Care Pack Services offer upgraded service levels to extend and expand your standard product warranty with easy to buy, easy to use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements. They help you contain total cost of ownership.

HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade or extend your warranty. For most HP products, including the AiO400t and AiO400r, post-warranty HP Care Pack Services are available when your original warranty has expired.

Why purchase an HP

Your standard warranty protects against product defects during normal working hours. HP Care Pack

Care Pack service?

Services help you extend this protection to more coverage hours and more days per week. This can

 

increase uptime which can improve your productivity and profitability. These convenient service

 

packages:

Protect your investment in HP products

Provide consistent, predictable levels of support across your entire department or business

Ease budget planning with fixed-cost support that includes parts and labor

Give you direct access to proven technical and problem-solving expertise

Offer a choice of response-time and repair-time commitments

Deliver prompt, measurable results

Are available whenever and wherever you do business

HP Care Pack availability may vary by country and product.

The breadth, depth, and quality of HP hardware and software support services can help you improve

the performance of your IT support processes and resolve the complex software and hardware problems that tax user productivity. HP Care Pack services help you increase IT environment stability, efficiency, and agility from the desktop to the data center, and improve the productivity of your employees.

HP offers an optional migration service to assist the customer in moving to the newest product release. This may be in the form of a defined kit and service, or may alternatively be performed on a time & material basis.

HP Services allows the customer to leverage HP's experience in selecting and configuring the most widely used security features, and provides an environment that is immediately more available due to increased change control and significantly improved data security.

For more information on these and other service options, please contact any of our worldwide sales offices or visit our web site at: http://www.hp.com/hps/support.

Warranty and Services HP basic Software warranty provides that the Software media will be free of physical defects for a

Included with the

period of ninety (90) days from delivery. In addition to this basic Software warranty HP also includes, as

Product

part of the product, a 1 year, Software Support Carepack that provides phone in support for 9hrs/day,

 

5 days/week for all the bundled software including the WSS2003 R2 operating system including the

 

iSCSI functionality, the Data Protector Express software, and the enhanced All-in-One Storage Manager

 

(ASM) GUI. This AiO400 product support can be uplifted to 24x7 for up to 5 years.

 

The HP AiO400t and AiO400r come with a 1-1-1 hardware warranty (1 years parts exchange, 1 year

 

labor, and 1 year on-site, next business day response) for product hardware.

 

 

DA - 12913 Worldwide QuickSpecs — Version 1 — 2.11.2008

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Contents QuickSpecs Have Vmfs QuickSpecs Shares are on a common volume the iSCSI snapshot limit is QuickSpecs AiO400r All-in-One Storage System AiO400r Storage Controller in the All-in-One Storage System QuickSpecs QuickSpecs QuickSpecs QuickSpecs QuickSpecs QuickSpecs Desired AiO400r optionsSC44Ge HBA NC510C adapterSAS/SATA 4-Port Cable Add optional softwareNC510F adapter SC11Xe HBAAdd tape backup solution Specifications for recommended configurationsAdd HP CarePack services UH170PE20Catalog.xls QuickSpecs QuickSpecs