HP UPS R1500 GENERATION 2 manual Ordering spares UPS spare parts list Hardware options

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Replacing the UPS	29
Updating the UPS firmware	30
Configuring a USB to serial converter	30
Reassigning the USB COM ports	31
Cleaning battery spills	32
Troubleshooting	33
LED and audible alarm troubleshooting	33
UPS does not start	34
UPS operates on battery only	34
UPS frequently switches between utility and battery power	34
UPS does not provide the expected backup time	34
UPS cannot communicate with the host computer	35
UPS emits a slight clicking noise	35
Site wiring condition	35
Specifications	36
UPS physical specifications	36
UPS input specifications	36
UPS output specifications	36
Power protection specifications	37
Voltage specifications	37
Output tolerance specifications	37
Output feature specifications	37
Battery specifications	37
Battery runtime	38
Environmental specifications	38
Serial communications port pin assignment	38
Spares	40
Ordering spares	40
UPS spare parts list	40
Hardware options	40
Technical support	41
Before you contact HP	41
HP contact information	41
Warranty information	42
Limited warranty	42
$250,000 Computer Load Protection Guarantee	42
Pre-Failure Battery Warranty	42
Recommended duration of use	43
Regulatory compliance notices	44
Regulatory compliance identification numbers	44
Federal Communications Commission notice	44
FCC rating label	44
Class A equipment	44
Class B equipment	44
Declaration of conformity for products marked with the FCC logo, United States only	45
Modifications	45
Cables	45
Canadian notice (Avis Canadien)	46
European Union regulatory notice	46

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Contents HP UPS R1500 Generation 2 User Guide Part Number December 2009 Second EditionIntended audience Contents Ordering spares UPS spare parts list Hardware options Before you contact HP HP contact informationElectrostatic discharge UPS R1500 G2 overview Component identificationUPS front panel UPS front panel controls Description FunctionUPS front panel LED indicators UPS R1500 G2 NA/JPN/TWN rear panelUPS R1500 G2 Intl rear panel DescriptionInput power connector IEC-320-C14 power inlet Installation PrecautionsPreparing to install the hardware Tools requiredInstalling the mounting rails Readying the equipmentInstallation Installation Installation Installing the UPS Tighten the wing nuts or hex nutsConnecting the batteries Connect the battery lead to the battery terminal Attaching the UPS front bezelSelecting the UPS voltage configuration Connecting the host computerConnecting the serial communications port Connecting the Network Transient ProtectorsConnecting the USB communications port Connecting the UPS to utility power Connecting devices to the UPSPowering up the UPS Charging the UPS batteriesStandby mode Operate modeUPS operations Modes of operationSilencing an audible alarm Powering down the UPSBattery mode Initiating a self-testPower management Power management softwareMaintenance Removing the UPS front bezel Replacing the UPS option cardImportant battery safety information Battery care and storage guidelinesTo replace the component, reverse the removal procedure Replacing the batteriesUPS battery replacement procedure To remove the UPS Power down all attached load devices Testing the new battery moduleReplacing the UPS Configuring a USB to serial converter Updating the UPS firmwareReassigning the USB COM ports Cleaning battery spills LED and audible alarm troubleshooting TroubleshootingRed Silenced Yellow UPS operates on battery only UPS frequently switches between utility and battery powerUPS does not provide the expected backup time UPS does not startUPS cannot communicate with the host computer Site wiring conditionUPS emits a slight clicking noise Specifications UPS physical specificationsUPS input specifications UPS output specificationsBattery specifications Power protection specificationsVoltage specifications Output tolerance specificationsEnvironmental specifications Battery runtimeSerial communications port pin assignment Pin Signal Function Direction from the UPS Number Name DSRUPS spare parts list SparesOrdering spares Hardware optionsBefore you contact HP Technical supportHP contact information Warranty information Limited warranty$250,000 Computer Load Protection Guarantee Pre-Failure Battery WarrantyRecommended duration of use Regulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice Modifications CablesCanadian notice Avis Canadien European Union regulatory noticeJapanese notice Bsmi notice Korean notice Battery replacement noticeClass a equipment Class B equipment Power cord statement for Japan Preventing electrostatic discharge Electrostatic dischargeGrounding methods to prevent electrostatic discharge Acronyms and abbreviations Index LEDs, troubleshooting USB connectors