HP 2000 Base Model manual

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If you are creating recovery discs, be sure to use high-quality discs. It is normal for the system to reject defective discs. You will be prompted to insert a new blank disc to try again.

The number of discs in the recovery-disc set depends on your computer model (typically 3 to 6 DVDs). The Recovery Media Creation program tells you the specific number of blank discs needed to make the set. If you are using a USB flash drive, the program will tell you the size of the drive required to store all the data (minimum of 8 GB).

NOTE: The process of creating recovery media is lengthy. You can quit the process at any time. The next time you initiate the process, it resumes where it left off.

NOTE: Do not use media cards for creating recovery media. The system may not be able to boot up from a media card and you may not be able to run system recovery.

To create recovery discs:

1.Close all open programs.

2.Click the Start button, click All Programs, click Security and Protection, click Recovery Manager, and then click HP Recovery Media Creation. If prompted, click Yes to allow the program to continue.

3.Click Create recovery media using blank DVD(s), and then click Next.

4.Follow the on-screen instructions. Label each disc after you make it (for example, Recovery 1, Recovery 2), and then store the discs in a secure place.

To create a recovery USB flash drive:

NOTE: You must use a USB flash drive with a capacity of at least 8 GB.

NOTE: Recovery Media Creation formats the USB flash drive, deleting any files on it.

1.Close all open programs.

2.Insert the USB flash drive into a USB port on the computer.

3.Click the Start button, click All Programs, click Security and Protection, click Recovery Manager, and then click Recovery Media Creation.

4.Click Create recovery media with a USB flash drive, and then click Next.

5.Select the USB flash drive from the list of media. The program will let you know how much storage is required to create the recovery drive. If the USB flash drive does not have enough storage capacity, it will appear grayed out, and you must replace it with a larger USB flash drive. Click Next.

6.Follow the on-screen instructions. When the process is complete, label the USB flash drive and store it in a secure place.

Creating recovery discs with HP Recovery Disc Creator (select models only)

HP Recovery Disc Creator is a software program that offers an alternative way to create recovery discs on select models. After you successfully set up the computer, you can create recovery discs using HP Recovery Disc Creator. The recovery discs allow you to reinstall your original operating

10 Getting Started

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Contents Getting Started Product Notice Accessing User Guides and HP Diagnostics Windows systems How to Check Warranty and Support EntitlementSelect Start All Programs HP Help and Support Warranty About This BookIv About This Book Table of contents Industry 8.1 systems Installing and customizing the software Installing the Windows Operating systemInstalling or upgrading device drivers Windows systems Downloading Microsoft Windows updatesCustomizing the monitor display Windows systems Using HP Diagnostic Solutions Accessing disk image ISO filesVision Diagnostics select models only Protecting the softwareAccessing Vision Diagnostics select models only HP PC Hardware Diagnostics select models onlyWhy run HP PC Hardware Diagnostics How to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB deviceTurning off the computer Click the Drivers & Downloads linkFinding more information Before you call for technical supportHelpful hints Basic troubleshooting Creating recovery media Click All ProgramsPage Creating recovery discs Backing up your informationSystem Recovery System RestoreSelect Start All Programs Maintenance Backup and Restore System Recovery when Windows is responding System Recovery when Windows is not respondingSystem Recovery using recovery media select models only Select Install now Restoring and recovering using Windows tools Creating recovery media and backupsThen select Help and Support Using Reset when the system is not responding Recovery using the Windows recovery USB flash driveSupport Select TroubleshootSelect Refresh your PC
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