HP 2000 Base Model manual Creating recovery media and backups, Then select Help and Support

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Backing up, restoring, and recovering in Windows 8.1, Windows 8, or Industry 8.1

Your computer includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.

This section provides information about the following processes:

Creating recovery media and backups

Restoring and recovering your system

NOTE: This section describes an overview of backing up, restoring, and recovering options. For more details about the tools provided, see Help and Support. From the Start screen, type help, and

then select Help and Support.

Creating recovery media and backups

Recovery after a system failure is only as good as your most recent backup.

1.After you successfully set up the computer, create recovery media. This step creates a backup of the recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

NOTE: There is no recovery partition on systems with a 32GB SSD. For those systems, you must use the recovery media in the box or that can be obtained from HP Services.

You will use a USB flash drive to create a bootable recovery drive that can be used to troubleshoot a computer that is unable to start. The USB flash drive can be used to reinstall the original operating system and the programs that were installed at the factory.

NOTE: Any information on the USB flash drive will be erased before the recovery media is created.

To create the Windows 8.1 or Industry 8.1 recovery media, from the Start screen, type recovery drive, then click on Create a recovery drive. Follow the on-screen instructions to continue.

To create the Windows 8 recovery media, from the Start screen, type recovery drive, and then click on Settings, then click on Create a recovery drive. Follow the on-screen instructions to continue.

2.Use the Windows tools to create system restore points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support.

Restoring and recovering using Windows tools

Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support.

16 Getting Started

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Contents Getting Started Product Notice Select Start All Programs HP Help and Support Warranty Accessing User Guides and HP Diagnostics Windows systemsHow to Check Warranty and Support Entitlement About This BookIv About This Book Table of contents Industry 8.1 systems Installing and customizing the software Installing the Windows Operating systemInstalling or upgrading device drivers Windows systems Downloading Microsoft Windows updatesCustomizing the monitor display Windows systems Vision Diagnostics select models only Using HP Diagnostic SolutionsAccessing disk image ISO files Protecting the softwareAccessing Vision Diagnostics select models only HP PC Hardware Diagnostics select models onlyWhy run HP PC Hardware Diagnostics Turning off the computer How to access and run HP PC Hardware DiagnosticsDownloading HP PC Hardware Diagnostics to a USB device Click the Drivers & Downloads linkFinding more information Before you call for technical supportHelpful hints Basic troubleshooting Creating recovery media Click All ProgramsPage Creating recovery discs Backing up your informationSystem Recovery System RestoreSelect Start All Programs Maintenance Backup and Restore System Recovery when Windows is responding System Recovery when Windows is not respondingSystem Recovery using recovery media select models only Select Install now Restoring and recovering using Windows tools Creating recovery media and backupsThen select Help and Support Support Using Reset when the system is not respondingRecovery using the Windows recovery USB flash drive Select TroubleshootSelect Refresh your PC
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