HP 2000 Base Model manual Select Refresh your PC

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6.Select Refresh your PC.

7.Follow the on-screen instructions.

Recovery using Windows operating system media (purchased separately)

To order a Windows operating system DVD, contact support. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

CAUTION: Using Windows operating system media completely erases the hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using Windows operating system media:

NOTE: This process takes several minutes.

1.If possible, back up all personal files.

2.Restart the computer, and then follow the instructions provided with the Windows operating system media to install the operating system.

3.When prompted, press any keyboard key.

4.Follow the on-screen instructions.

After the repair is completed and the Windows desktop appears:

1.Remove the Windows operating system media, and then insert the Driver Recovery media.

2.Install the Hardware Enabling Drivers first, and then install Recommended Applications.

Using, updating, and maintaining your PC (Windows 7, POSReady 7, Windows 8.x, and Industry 8.1 systems)

Systems with Windows 7 or POSReady 7 provide a centralized location to easily manage your PC, including the following:

View or change your computer name and other system settings

Add a device or printer and change other system settings

Get help and support for your specific model

Install HP support software for your computer

Purchase supplies and accessories for your computer

To access the centralized PC management location in Windows 7 and POSReady 7, click Start > Devices and Printers then double-click on the picture of your PC.

To access the centralized PC management location in Windows 8.x and Industry 8.1, point to the upper-right or lower-right corner of the Start screen to display the charms, and then select Settings > Change PC Settings.

18 Getting Started

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Contents Getting Started Product Notice Accessing User Guides and HP Diagnostics Windows systems How to Check Warranty and Support EntitlementSelect Start All Programs HP Help and Support Warranty About This BookIv About This Book Table of contents Industry 8.1 systems Installing and customizing the software Installing the Windows Operating systemDownloading Microsoft Windows updates Installing or upgrading device drivers Windows systemsCustomizing the monitor display Windows systems Using HP Diagnostic Solutions Accessing disk image ISO filesVision Diagnostics select models only Protecting the softwareHP PC Hardware Diagnostics select models only Accessing Vision Diagnostics select models onlyWhy run HP PC Hardware Diagnostics How to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB deviceTurning off the computer Click the Drivers & Downloads linkFinding more information Before you call for technical supportHelpful hints Basic troubleshooting Creating recovery media Click All ProgramsPage Creating recovery discs Backing up your informationSystem Restore System RecoverySelect Start All Programs Maintenance Backup and Restore System Recovery when Windows is responding System Recovery when Windows is not respondingSystem Recovery using recovery media select models only Select Install now Creating recovery media and backups Restoring and recovering using Windows toolsThen select Help and Support Using Reset when the system is not responding Recovery using the Windows recovery USB flash driveSupport Select TroubleshootSelect Refresh your PC
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