HP 2000 Base Model manual System Restore, System Recovery

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NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in Help and Support. To access Help and Support, select Start > Help and Support.

NOTE: You may be prompted by User Account Control for your permission or password when you perform certain tasks. To continue a task, select the appropriate option. For information about User Account Control, see Help and Support: Select Start > Help and Support.

To create a backup using Windows Backup and Restore:

NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.

1.Select Start > All Programs > Maintenance > Backup and Restore.

2.Follow the on-screen instructions to set up your backup.

System Restore

If you have a problem that might be due to software that you installed on your computer, or if you want to restore the system to a previous state without losing any personal information, use System Restore to return the computer to a previous restore point.

NOTE: Always use this System Restore procedure before you use the System Recovery feature.

To start System Restore:

1.Close all open programs.

2.Click the Start button, right-click Computer, and then click Properties.

3.Click System protection, System Restore, click Next, and then follow the on-screen instructions.

System Recovery

WARNING! This procedure will delete all user information. To prevent loss of information, be sure to back up all user information so you can restore it after recovery.

System Recovery completely erases and reformats the hard disk drive, deleting all data files that you have created, and then reinstalls the operating system, programs, and drivers. However, you must reinstall any software that was not installed on the computer at the factory. This includes software that came on media included in the computer accessory box, and any software programs you installed after purchase. Any personal files must be restored from backups you made.

If you were not able to create system recovery DVDs or USB flash drive, you can order a recovery disc set from support. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

NOTE: Always use the System Restore procedure before you use the System Recovery program. See System Restore on page 12.

12 Getting Started

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Contents Getting Started Product Notice Select Start All Programs HP Help and Support Warranty Accessing User Guides and HP Diagnostics Windows systemsHow to Check Warranty and Support Entitlement About This BookIv About This Book Table of contents Industry 8.1 systems Installing and customizing the software Installing the Windows Operating systemDownloading Microsoft Windows updates Installing or upgrading device drivers Windows systemsCustomizing the monitor display Windows systems Vision Diagnostics select models only Using HP Diagnostic SolutionsAccessing disk image ISO files Protecting the softwareHP PC Hardware Diagnostics select models only Accessing Vision Diagnostics select models onlyWhy run HP PC Hardware Diagnostics Turning off the computer How to access and run HP PC Hardware DiagnosticsDownloading HP PC Hardware Diagnostics to a USB device Click the Drivers & Downloads linkFinding more information Before you call for technical supportHelpful hints Basic troubleshooting Creating recovery media Click All ProgramsPage Creating recovery discs Backing up your informationSystem Restore System RecoverySelect Start All Programs Maintenance Backup and Restore System Recovery when Windows is responding System Recovery when Windows is not respondingSystem Recovery using recovery media select models only Select Install now Creating recovery media and backups Restoring and recovering using Windows toolsThen select Help and Support Support Using Reset when the system is not respondingRecovery using the Windows recovery USB flash drive Select TroubleshootSelect Refresh your PC
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