Answers and Explanations

4The client is unable to obtain the performance that is expected from a hard disk drive. What would you suggest might be the problem?

a The drive has been installed in the slave position of the primary IDE cable.

b The drive has been installed on the secondary IDE cable. c The jumpers on the drive have not been set correctly.

d The drive has not been correctly detected by the Setup program, and needs to be configured manually.

The correct answer to this question is, “all of the above”. Response (d) is unlikely to be the case, but is worth checking for the information that it can yield.

5The client is unable to start the PC from the keyboard. What would you suggest might be the problem?

a The PC is not plugged in.

b The Keyboard-Power-On function has not be enabled in the Setup program.

c The Keyboard-Power-On function has not be enabled on the system board switches.

The function works with any operating system, and is not configured on any particular Windows menu.