A disc does not play automatically
1.Select Start > Default Programs > Change AutoPlay settings.
2.Confirm that the Use AutoPlay for all media and devices check box is selected.
3.Click Save.
A disc should now start automatically when it is inserted into the optical drive.
A movie stops, skips, or plays erratically
●Press the Play button. You may have accidentally paused the movie.
●Clean the disc.
●Conserve system resources by trying the following suggestions:
◦Log off the Internet.
◦Change the color properties of the desktop:
1.
2.Select Advanced Settings > Monitor tab.
3.Select High Color (16 bit), if this setting is not already selected.
4.Click OK.
◦Disconnect external devices, such as a printer, scanner, camera, or handheld device.
A movie is not visible on an external display
1.If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.
2.Configure the monitor settings to make the external display primary:
a.
b.Specify a primary display and a secondary display.
NOTE: When using both displays, the movie image will not appear on any display designated as the secondary display.
To get information about a multimedia question not covered in this guide, go to Start > Help and Support.
The process of burning a disc does not begin, or it stops before completion
●Be sure that all other programs are closed.
●Turn off Sleep mode and Hibernation.
●Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types.
Troubleshooting 51