Compaq Presario CQ35 and CQ36 Notebook PC
Maintenance and Service Guide
Document Part Number: 607790-001
January 2010
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
Compaq Presario CQ35 and CQ36 Notebook PC
Maintenance and Service Guide
Page
Page
Safety warning notice
Contents
Setup Utility
11Recycling
Viii
CQ35 models CQ36 models Discrete
Product description
Intel Pentium processors
Chipset
Intel Core i3 processors
Graphics
Panel
Optical drives
Hard drives
Microphone
Wireless
Audio
Webcam
Graphics Subsystem Category Description Memory Ports
Power
Keyboard
Pointing
UMA
Top components
External component identification
Display components
Component Description
Power Options
Maintenance Power Options
Buttons and fingerprint reader select models only
Windows Vista, select Start Control Panel System
Fn key
Keys
Lights
Pointing devices
Mouse settings
Left-side components
Front components
Right-side components
Bottom components
Illustrated parts catalog
Service tag
Computer major components
Item Description
Speaker assembly, includes
For use only with CQ35 computer models
For use only with CQ36 computer models
Bluetooth module cable
Bluetooth module
Power connector and cable
Description Spare Part Number Plastics Kit , includes
Description Spare Part Number
Wlan modules For use only with CQ35 computer models
Battery
Description Spare Part Number Wlan modules
Description Spare Part Number Wlan modules
For use only with CQ35 and CQ36 computer models
580102-001
Wlan modules
Solid-State Drive Mounting Kit
Display assembly subcomponents
Item Description Spare part number Plastics Kit 535521-001
Plastics Kit
Solid-State Drive Mounting Kit
Mass storage devices
Rubber hard drive bumpers not illustrated
Power cords
ExpressCard remote control
Miscellaneous parts
AC adapters
Description Spare part number Screw Kit 531815-001
Sequential part number listing
Spare part number Description
Spare part number Description
MHz FSB, includes replacement thermal material
Spare part number Description
Yemen, Zaire, Zambia, and Zimbabwe
MHz FSB, includes replacement thermal material
572925-001
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Vietnam
Spare part number Description
Preliminary replacement requirements
Removal and replacement procedures
Service considerations
Tools required
Drive handling
Grounding guidelines
Packaging and transporting guidelines
Material Use Voltage protection level
Workstation guidelines
Component replacement procedures
Computer feet
Battery
Hard drive
Removal and replacement procedures
Removal and replacement procedures
Memory module
Wlan module
Description Spare part number
Description Spare part number
Wlan module for use with CQ36 computer models
Description Spare part number
Removal and replacement procedures
Reverse this procedure to install the Wlan module
RTC battery
Optical drive
Removal and replacement procedures
For use in country or region Spare part number
Keyboard
Removal and replacement procedures
Keyboard cover
Removal and replacement procedures
Right speaker
Top cover
Removal and replacement procedures
Removal and replacement procedures
Fingerprint reader board
Left speaker
Display assembly
Removal and replacement procedures
Removal and replacement procedures
Removal and replacement procedures
Removal and replacement procedures
Removal and replacement procedures
LED board
Bluetooth module
Audio board
USB board
Power connector and cable
For use only with CQ36 computer models
System board
Removal and replacement procedures
Removal and replacement procedures
Fan/heat sink assembly
Removal and replacement procedures
Removal and replacement procedures
Removal and replacement procedures
Removal and replacement procedures
Description
Processor
Reverse this procedure to install the processor
Starting the Setup Utility
Setup Utility
Using the Setup Utility
Changing the language of the Setup Utility
Restoring default settings in the Setup Utility
Navigating and selecting in the Setup Utility
Displaying system information
Exiting the Setup Utility
Setup Utility menus
Main menu
Security menu
Diagnostics menu
System Configuration menu
Computer specifications
Specifications
Display specifications
Hard drive specifications
Access time
Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications
Applicable disc Read Write
Cache buffer Data transfer rate
Transfer mode
Hardware DMA System function
System DMA specifications
Size Memory address System function
System memory map specifications
Hardware IRQ System function
System interrupt specifications
Address hex System function shipping configuration
System I/O address specifications
Ffff
Phillips PM2.5×6.0 captive screw
Screw listing
Color Quantity Length Thread Head diameter Black
Color Quantity Length Thread Head diameter Silver
Phillips PM3.0×4.0 screw
Phillips PM2.0×4.0 screw
Where used
Phillips PM2.0×9.0 screw
Phillips PM2.0×3.0 screw
Screw listing
Screw listing
Phillips PM2.5×9.0 screw
Phillips PM2.0×2.5 broadhead screw
Phillips PM2.5×6.0 screw
Phillips PM2.5×4.0 screw
Screw listing
Phillips PM2.0×7.0 captive screw
Backup and recovery in Windows Vista
Backup and recovery
Creating recovery discs
Overview
Backing up your information
When to back up
Using system restore points
Recovering from the recovery discs
Performing a recovery
Backup and recovery in Windows
Using Windows Backup and Restore
Click the System Protection tab Click System Restore
Recovery Manager window, click System Recovery
Pin Signal
Connector pin assignments
Audio-in microphone
Audio-out headphone
External monitor
Hdmi
Universal Serial Bus
RJ-45 network
Requirements for all countries and regions
Power cord set requirements
Country/region Accredited agency Applicable note number
Requirements for specific countries and regions
Recycling
Battery
Display
Recycling
11-3
11-4
11-5
11-6
Index
Index-2
Index-3
Index-4
Index-5
Index-6