HP CQ35-321TX, CQ35-304TU Wlan connection is very weak, Cannot connect to the wireless router

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If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow these steps to connect to the network:

1.Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2.Click Manage wireless networks in the left panel.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several are displayed.

3.Select the network in the list, right-click the network, and then click Properties.

NOTE: If the network you want is not listed, check with the network administrator to be sure that the router or access point is operating.

4.Click the Security tab and enter the correct wireless encryption data into the Network security key box.

5.Click OK to save these settings.

WLAN connection is very weak

If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows:

Move your computer closer to the wireless router or access point.

Temporarily disconnect devices such as a microwave, cordless phone, or cellular phone to be sure that other wireless devices are not interfering.

1.Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2.Click Manage wireless networks in the left panel.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several are displayed.

3.Click a network, and then click Remove.

Cannot connect to the wireless router

If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds.

If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions.

28 Chapter 2 Wireless and local area network

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Power management Drives External media cards 120 TouchPad Identifying the hardwareTop components Lights Buttons and fingerprint reader select models only Panel System and Security Power Options Front components KeysRight-side components Left-side components Bottom components Wireless antennas Display componentsAdditional hardware components Identifying the labels Page Wireless and local area network Using wireless devices Identifying wireless and network status iconsUsing Wireless Assistant software select models only Using the wireless controlsUsing the wireless button Using operating system controls Protecting your Wlan Using a WlanSetting up a Wlan Connecting to a Wlan Use a wireless transmitter with built-in securityRoaming to another network Using HP Mobile Broadband select models only Inserting a SIMPage Page Removing a SIM Page Using Bluetooth wireless devices select models only Bluetooth and Internet Connection Sharing ICSTroubleshooting wireless connection problems Cannot connect to a WlanCurrent Wlan network security codes are unavailable Cannot connect to a preferred Wlan networkNetwork icon is not displayed Cannot connect to the wireless router Wlan connection is very weakConnecting to a local area network LAN Using the TouchPad Using pointing devicesSetting pointing device preferences Pointing devices and keyboardRotating select models only Pinching select models onlyUsing hotkeys Function Hotkey Description Fn+f5 Using keypads Fn+f9Using the embedded numeric keypad Enabling and disabling the embedded numeric keypadSwitching key functions on the embedded numeric keypad Cleaning the TouchPad and keyboardUsing an optional external numeric keypad Identifying your multimedia components Multimedia featuresMultimedia Multimedia features Adjusting the volume Using the media activity functions Using the media activity hotkeysMultimedia software Using multimedia softwareInstalling multimedia software from a disc Checking your audio functions Connecting external audio devicesAudio Page Video Connecting an external monitor or projectorConnecting an Hdmi device Configuring audio for Hdmi select models only Adjusting webcam properties WebcamTroubleshooting Disc tray does not open for removal of a discComputer does not detect the optical drive Disc does not play Movie is not visible on an external display Disc does not play automaticallyMovie stops, skips, or plays erratically Obtaining the latest HP device drivers Obtaining the latest Windows device drivers Using power-saving states Power managementSetting power options Initiating and exiting SleepUsing the battery meter Initiating and exiting HibernationViewing the current power plan Using power plansSetting password protection on wakeup Selecting a different power planUsing external AC power Connecting the AC adapterUsing battery power Testing an AC adapterDisplaying the remaining battery charge Finding battery information in Help and SupportUsing Battery Check Identifying batteriesInserting or removing the battery Charging a battery Identifying low battery levels Maximizing battery discharge timeManaging low battery levels Resolving a low battery levelCalibrating a battery Fully charge the batteryDisable Hibernation and Sleep Discharge the batteryReenable Hibernation and Sleep Conserving battery powerFully recharge the battery Replacing the battery Storing a batteryDisposing of a used battery Shutting down the computerClick Shut down Handling drives Identifying installed drivesDrives Using an optical drive Identifying the installed optical driveUsing optical discs Selecting the right disc CDs, DVDs, and BDsDVD±R discs CD-R discsCD-RW discs DVD±RW discsConfiguring AutoPlay Playing a CD, DVD, or BDChanging DVD region settings Observing the copyright warningCopying a CD or DVD Creating burning a CD or DVDRemoving an optical disc CD, DVD, or BD Using Disk DefragmenterImproving hard drive performance Identifying HP ProtectSmart Hard Drive Protection status Using HP ProtectSmart Hard Drive ProtectionUsing Disk Cleanup Using HP ProtectSmart Hard Drive Protection software Replacing the hard drivePage Page Close the cover Tighten the 3 hard drive cover screws Drives External devices Using a USB deviceConnecting a USB device Removing a USB devicePage Removing an eSATA device Using an eSATA deviceConnecting an eSATA device External media cards Using Digital Media Slot cards Inserting a digital cardRemoving a digital card Inserting an ExpressCard Using ExpressCardsConfiguring an ExpressCard Removing an ExpressCard Using ExpressCards Memory modules Adding or replacing memory modules Page Page Upgrading a memory module in the primary memory module slot Page Page Security Computer risk Security feature Protecting the computerUsing passwords Setting passwords in WindowsSetting passwords in Setup Utility Administrator passwordPower-on password Managing an administrator passwordManaging a power-on password Using antivirus software Using firewall software Installing critical security updates Installing an optional security cable Using the fingerprint reader select models onlyLocating the fingerprint reader Registering fingerprintsUsing your registered fingerprint to log on to Windows Setup Utility Starting Setup Utility Navigating and selecting in Setup Utility Using Setup UtilityChanging the language of Setup Utility Displaying system information Restoring default settings in Setup UtilityExiting Setup Utility Page Main menu Setup Utility MenusSystem Configuration menu Security menuDiagnostics menu Primary Hard Disk Self TestSoftware updates Downloading a Bios update Updating the BiosDetermining the Bios version Page Updating programs and drivers Symbols/Numerics IndexDVD SIM SIM
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