HP 2509, 2500, 2183AF, 2182US, 2182AT, 2182AF, 2180EA, 2180AF, 2180CA, 2179AF, 2178EA, 2158 Recovery CDs to

Page 101

 

 

 

 

 

 

 

Repair Center:

 

 

Repair Center:

 

 

Symptom

 

 

Call Center: Suggestions

 

 

Likely Causes

 

 

Comments

 

 

Does not boot on

 

 

Make sure battery is properly

 

 

Battery or contacts

 

 

 

 

 

battery, but boots

 

 

installed and fully charged.

 

 

Motherboard

 

 

 

 

 

on AC

 

 

Check battery level on battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LEDs.

 

 

 

 

 

 

 

 

 

 

 

Check battery contacts. If

 

 

 

 

 

 

 

 

 

 

 

available, try another battery.

 

 

 

 

 

 

 

 

Does not boot from

 

 

Make sure floppy disk is

 

 

Floppy disk or floppy

 

 

Make sure floppy

 

 

floppy drive

 

 

bootable.

 

 

drive

 

 

drive is installed and

 

 

 

 

 

Use BIOS Setup to check

 

 

Motherboard.

 

 

connected correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

default boot order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does not boot from

 

 

Make sure CD is bootable.

 

 

CD/DVD drive

 

 

Make sure CD/DVD

 

 

CD in CD/DVD drive

 

 

Use BIOS Setup to check

 

 

Motherboard

 

 

is installed and

 

 

 

 

 

 

 

 

 

connected correctly.

 

 

 

 

 

default boot order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Restart notebook.

 

 

 

 

 

 

 

 

Sluggish startup or

 

 

Use Tools tab in disk’s

 

 

Hard drive

 

 

 

 

 

shutdown

 

 

Properties sheet to check hard

 

 

 

 

 

 

 

 

 

 

 

disk. Use Disk Defragmenter to

 

 

 

 

 

 

 

 

 

 

 

optimize hard disk.

 

 

 

 

 

 

 

 

 

 

 

Delete temporary and

 

 

 

 

 

 

 

 

 

 

 

unneeded files.

 

 

 

 

 

 

 

 

Error message such

 

 

Check for disk in floppy drive.

 

 

Hard drive contacts

 

 

If notebook boots

 

 

as “Invalid system

 

 

Check boot order in BIOS

 

 

Hard drive

 

 

from floppy drive,

 

 

disk” or “Auto IDE

 

 

 

 

 

 

check for corrupt files

 

 

 

 

Setup.

 

 

 

 

 

 

 

error”

 

 

 

 

 

 

 

on hard drive, use

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remove and reinstall hard

 

 

 

 

 

Recovery CDs to

 

 

 

 

 

drive.

 

 

 

 

 

reinstall factory

 

 

 

 

 

 

 

 

 

 

 

software onto hard

 

 

 

 

 

 

 

 

 

 

 

drive, replace hard

 

 

 

 

 

 

 

 

 

 

 

drive.

 

 

Password forgotten

 

Verify proper ownership, and

 

 

 

 

 

User must call

 

 

 

 

 

then follow removal

 

 

 

 

 

Technical Support

 

 

 

 

 

procedure with owner

 

 

 

 

 

and provide

 

 

 

 

 

and record appropriate

 

 

 

 

 

proof of ownership.

 

 

 

 

 

data—see page 5-2.

 

 

 

 

 

Password removal

 

 

 

 

 

 

 

 

 

 

 

is restricted to certain

 

 

 

 

 

 

 

 

 

 

 

sites.

 

 

 

 

 

 

 

 

 

 

 

See page 5-2.

 

Power

Service Manual

Troubleshooting and Diagnostics

3-9

Image 101
Contents All Models use technology code KE Page Contents Figures Tables CD-ROM GO HPHP Pavilion ze5500 Product ComparisonsHP Pavilion ze5600 HP Pavilion ze4700 HP Pavilion ze5400 and ze5300HP Pavilion ze5200 HP Pavilion ze4400 HP Pavilion ze4600HP Pavilion ze4500 HP Pavilion ze4100 HP Pavilion ze4300HP Pavilion ze4200 HP Compaq nx9005 HP Compaq nx9010HP Compaq nx9008 Compaq Evo Notebook HP Compaq nx9000Compaq Evo Notebook N1050v Compaq Presario Front View FeaturesBack View Bottom View Front View Back View HP Pavilion Turning the Notebook On and Off Activating Power Modes Power mode To enter this modeOperation Keyboard Status Lights Meaning Checking the Status of the NotebookMain Status Lights front of notebook Meaning Hot Key Effect Using Fn Hot KeysFn Hot Keys Resetting the Notebook Resetting the NotebookSpecifications SpecificationsProcessor and Bus Compaq Evo Notebook N1050v Architecture PowerCompaq Evo Notebook N1010v Compaq PresarioMass Storage Wireless LANHP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008 Nx9005, Compaq Evo N1050v, Compaq Presario 2500,Accessory Description AccessoriesDocking Internal Design Replaceable Module DiagramUSB Functional Structure DescriptionRemoval Cross-Reference Removal and ReplacementRequired Equipment Disassembly Flow Disassembly FlowchartRemoval Procedure Removing the BatteryRemoving an Sdram Module Removing an Sdram ModuleReassembly Notes Removing the Mini PCI Card Removing the Wireless LAN Mini PCI CardRemoving the Mini PCI Card Removing the Hard Disk Drive Removing the Hard Disk DriveRemoving the Hard Disk Drive Tray Recovering the Factory Software Replacing Small Parts Part Replacement ProcedureReplacing Small Parts Removing the Keyboard Cover Removing the Keyboard Cover 11. Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard 12. Removing the Keyboard 13. Removing the Switchboard PCA Removing the Switchboard PCA14. Removing the Switchboard PCA 15. Removing the CD/DVD Drive Removing the CD/DVD Drive16. Removing the CD/DVD Drive Service Partners Only Removing the Display Assembly17. Removing the Display Assembly Reassembly Notes Removing the Top Case One from the battery bay One from the hard disk drive bay18. Removing the Top Case Required Equipment 19. Removing the Top Case Screws 21. Removing the Top Case Removing the Floppy Drive 22. Removing the Floppy Drive Required Equipment 23. Removing the Floppy Drive Removing the Infrared I/R PCA 24. Removing the I/R PCA Reassembly Note Removing the Audio PCA 25. Removing the Audio PCA Reassembly Note Removing the Heat Sink with Fan 26. Removing the Heat Sink with Fan Required Equipment 27. Removing the Heat Sink with Fan Removing the CPU Module Authorized Service Providers Only28. Intel CPU Module Removal 29 AMD CPU Module Release 31. AMD CPU Module Installation Removal Procedure 32. Removing the CPU Module Removing the RJ11/1394 Connector Module 33. Removing the RJ11/1394 Connector Module Removing the Motherboard 34. Removing the Motherboard Required Equipment 35. Removing the Hard Disk Drive Guide 36. Disconnecting the Motherboard Cables 37. Removing the Motherboard Wireless Models Only Reassembly Procedure Replacing Components on a Bottom Case Installing a New Serial Number Label39. Replacing the Antennas Replacing a Pcmcia Door Replacing the Left and Right AntennasUsing e-DiagTools for Windows Repairing the Bios IC41. Boot-Block Jumper Using a Bios Floppy DiskRemoving Other Components Service Partners Only Required EquipmentRemoving Components Removal Procedure Additional Steps Component Removal Procedure Additional Steps Troubleshooting and Diagnostics Serial Number Label ASP Support Status Support by Authorized Service ProvidersASP Support Options Basic Troubleshooting Steps TroubleshootingChecking for Customer Abuse Troubleshooting the Problem Verifying the Repair Scope of Diagnostic Tools Suggestions for TroubleshootingStartup Recovery CDs to Standby/resume Display Hard disk Floppy drive Keyboard Synaptics PS/2 TouchPad Touch padSerial/Parallel/USB LAN/network Motherboard One-Touch button problemsMiscellaneous AccessoriesDiagtools Diagnostic Program Diagnostic ToolsUpdating e-Diagtools Running e-DiagtoolsInterpreting the Results Post Terminal-Error Beep Codes Post Description Power-On Self-TestBeep Codes Post Description Beep Codes Post Description Beep Codes Post Description Beep Codes Post Description Beep Codes Post Description Post Messages Description Troubleshooting and DiagnosticsMessage Description Press F2 to enter Setup To Setup, F3 for previousSystem Bios shadowed Video Bios shadowedSycard PCCtest 450/460 PC Card Optional CardBus configuration headerUsing WMI Installing the WMI PackageUninstalling the WMI Package Windows Management Instrumentation WMIRunning the Bios Setup Utility Bios Setup UtilityMain Menu Description Default Bios Setup Menus and ParametersSecurity Menu Description Default System Description Default Devices MenuBoot Menu Description Default Updating the Notebook’s BiosReplaceable Parts Exploded View HP Pavilion HP Compaq nx9010 and nx9008 Compaq Presario Replaceable Parts XGA CPQ SPS-DSPLY Sxga CPQ SPS-DSPLYXGA CPQ SPSKEYBOARD-HE KEYBOARD-GRKKEYBOARD-HUN KEYBOARD-ICL SPSKEYBOARD-TK KEYBOARD-THAI SPSEnglish SPS-CASESPS-DOOR Heatsink /FANPcmcia SPS-PROC P4 SPS-PROC DTPCMICIA-1F PCAHDD-1F SPS-BDSPS-DVD+RW CD-RW/DVDSPS-DRV CD-RW Enclosure Base DF SPSATA100 FDB HDD-40 GB SPS-DRV HDHDD-30 GB ATA100 FDBButton SPS Panel IR SPS Panel IRBTN SPS-BD IR 3FAccessory Replaceable Parts Part Number Reference SPS-KEYBOARD-EUR SPS-KEYBOARD-INTLSPS-KEYBOARD-DEN SPS-KEYBOARD-NOWIRE-IT WIRE-INTLWIRE-SWE WIRE-SWISPS-LABEL Name SET 1F CPQSPS-DRV HD 60 G SPS-CASE, TOP PAVSPS-BD Inverter SPS-DSPLY PanelSPS-BD System DF SPS-BD System FFSPS-CASE, TOP 3F PAV FF SPS-CASE TOP 3F CPQ FFSPS-COVER, Keyboard Speakers CPQ SPS-PROC DT P4 1.8 GHZSPS-DRV HD 80 G SPS-DRV Dskt 144 MB 3FSPS-CASE TOP 3F CPQ DF SPS-CASE, TOP 3F PAV DFF4640-60928 Replaceable Parts Reference Information Password Removal Policy Hewlett-Packard Display Quality Statement Mechanical Imperfections Electrical ImperfectionsService Notes and Obsolete Part
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2547EA, 2550CA, 2552AI, 2541AH, 2543AH specifications

The HP 2135US is a versatile all-in-one desktop computer designed to meet the needs of home and small office users. This robust machine is particularly attractive for individuals who seek a blend of performance, aesthetics, and user-friendly features.

At the heart of the HP 2135US is its powerful Intel Core processor. This series of CPUs provides reliable performance for multitasking and productivity tasks, ensuring smooth operation whether you're working on documents, browsing the web, or streaming multimedia content. Complementing the processor is a competent amount of RAM, allowing users to run multiple applications simultaneously without experiencing slowdowns.

The computer features a vibrant display that brings visuals to life. With high resolution and excellent color accuracy, the HP 2135US is ideal for photo editing, video playback, and gaming. The screen's size also contributes to an immersive experience, making it suitable for both leisure and professional uses.

Storage is another significant feature of the HP 2135US. It comes equipped with a sizeable hard drive, providing ample space for files, applications, and media libraries. Furthermore, the device offers options for solid-state drives, which enhance the system's speed and responsiveness. This blend of storage solutions ensures that users can choose configurations that best fit their needs.

Connectivity is a strong suit of the HP 2135US, as it includes a range of ports and wireless options. Multiple USB ports allow for easy connection of peripherals such as printers, keyboards, and external storage devices. Additionally, integrated Wi-Fi and Bluetooth capabilities enable seamless networking and device pairing, enhancing the overall user experience.

The integrated graphics in the HP 2135US ensures decent performance for everyday tasks and light gaming. Combined with its multimedia features, the computer serves as a capable entertainment hub for users who enjoy watching movies or playing games.

In terms of design, the HP 2135US boasts a sleek, modern aesthetic that fits well in any environment. Its compact form factor makes it space-efficient, an important consideration for users with limited workspace. The ergonomics of the design also contribute to comfortable usage over extended periods.

To sum up, the HP 2135US represents a blend of performance, connectivity, and design sophistication. Its comprehensive set of features makes it an excellent choice for users seeking an all-in-one solution for both work and play, proving itself to be a worthy addition to any modern workspace or home office setup.