HP 2118EU, 2500, 2183AF, 2182US, 2182AT, 2182AF, 2180EA, 2180AF, 2180CA, 2158 Miscellaneous, Accessories

Symptom

Call Center: Suggestions

Repair Center: Likely Causes

Repair Center: Comments

Miscellaneous

Clock loses time	Plug in AC adapter for	CMOS battery	Charge CMOS
	24 hours to charge CMOS	Motherboard	battery.
	battery.
Notebook gets	Always set notebook on a flat	Heat sink	Check heat sink for
abnormally hot	surface, so air can flow freely		damage or proper
	around and underneath it.		fan operation.
	Make sure air vents are not		Check thermal
	blocked.		contact between
	Games and other programs		CPU and heat sink.
			Replace thermal pad
	that drive CPU usage toward
			if needed.
	100% can contribute.
Notebook pauses or	May be normal Windows	CPU module	If notebook slows
runs sluggishly	behavior (background	Motherboard	after period of
	processing can affect response		continuous
	time).		activity, check heat
	Certain operations (such as		sink—see previous
			symptom.
	virus scanning or file browsers)
	can affect performance.
	Press ctrl+alt+del to see if an
	application is not responding.
	Restart notebook.
	If hard disk has spun down to
	conserve power, it can take
	several seconds to spin up
	(you can hear this). Use
	Control Panel to modify hard
	disk power settings.
	Check for overheating—see
	previous symptom.
	If notebook’s hard drive
	frequently runs (as indicated by
	hard drive light on front of
	notebook) while notebook
	appears to be paused or
	running slowly, consider
	installing additional SDRAM.
	Make sure hard drive has
	adequate free space. Delete
	temporary and unneeded files.
Notebook still on but	Press ctrl+alt+del and end any
stops responding	application not responding.
	Reset notebook
	(see page 1-17).
Accessories
Port replicator	Check notebook’s power	Port replicator	Port replicator is not
problems	supply.	Motherboard	repairable, and must
	Check settings in BIOS Setup.		be exchanged.
Service Manual		Troubleshooting and Diagnostics		3-19