HP 2113EU, 2500, 2183AF, 2182US, 2182AT Post Messages Description, Troubleshooting and Diagnostics

Page 120

The following table lists POST messages and explanations for reported problems If the system fails after you make changes in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error.

 

 

 

Table 3-5 POST Messages

 

 

 

 

 

 

 

 

Message

Description

 

 

 

0200

Failure Fixed Disk

Fixed (hard) disk is not working or not configured properly Make sure the hard

 

 

 

 

disk is installed properly Run BIOS Setup and make sure the hard disk type is

 

 

 

 

correctly identified

 

 

 

0210

Stuck key

Stuck key on keyboard

 

 

 

0211

Keyboard error

Keyboard is not working

 

 

0212

Keyboard Controller

Keyboard controller failed the test Might require replacing the motherboard

 

 

Failed

(contains the keyboard controller)

 

 

 

0213 Keyboard locked—

Unlock the system to proceed

 

 

 

Unlock key switch

 

 

 

0220

Monitor type does not

Monitor type is not correctly identified in BIOS Setup

 

 

 

match CMOS—Run SETUP

 

 

 

 

0230 Shadow RAM Failed at

Shadow RAM failed at offset nnnn of the 64k block at which the error was

 

 

offset: nnnn

detected

 

 

 

0231 System RAM Failed at

System RAM failed at offset nnnn of the 64k block at which the error was

 

 

offset: nnnn

detected

 

 

 

0232 Extended RAM Failed

Extended memory is not working or not configured properly at offset nnnn

 

 

at offset: nnnn

Update to the latest BIOS version

 

 

0250

System battery is

CMOS clock battery indicator shows that the CMOS battery is dead Connect

 

 

dead—Replace and run

the AC adapter

 

 

 

SETUP

for at least 24 hours, and then run BIOS Setup to reconfigure the system

 

 

0251 System CMOS

System CMOS has been corrupted or modified incorrectly, perhaps by an

 

 

checksum bad—Default

application that changes CMOS data In response, the BIOS has installed the

 

 

configuration used

default Setup values Use BIOS Setup to modify these values if needed If the

 

 

 

 

error persists, check the system battery Connect the AC adapter for at least

 

 

 

 

24 hours; replace the motherboard

 

 

 

0260

System timer error

Timer test failed Replace the motherboard

 

 

 

0270

Real time clock error

Real-time clock failed the BIOS test Might require replacing the motherboard

 

0271

Check date and time

BIOS found the date or time to be out of range, and then reset the real-time

 

 

settings

clock You might need to use BIOS Setup to reset the legal date

 

0280

Previous boot

Previous POST did not complete successfully POST loads default values and

 

 

incomplete—Default

offers to run BIOS Setup If the failure was caused by incorrect values that are

 

 

configuration used

not corrected, the next boot will likely fail This error is cleared the next time

 

 

 

 

the system is booted

 

 

 

0281 Memory Size found by

Memory size found by POST differed from that specified in CMOS

 

 

POST differed from CMOS

 

 

 

 

02B0 Diskette drive A error

Drive A: is present but fails the BIOS POST diskette tests Make sure the drive

 

 

 

 

is defined with the proper diskette type in BIOS Setup, and that the drive is

 

 

 

 

connected correctly

 

 

 

02B2 Incorrect Drive A

Type of floppy drive A: not correctly identified in BIOS Setup

 

 

 

type—run SETUP

 

 

 

 

 

 

 

 

 

3-28

Troubleshooting and Diagnostics

Service Manual

 

Image 120 Contents
All Models use technology code KE Page Contents Figures Tables GO HP CD-ROMProduct Comparisons HP Pavilion ze5600HP Pavilion ze5500 HP Pavilion ze5400 and ze5300 HP Pavilion ze5200HP Pavilion ze4700 HP Pavilion ze4600 HP Pavilion ze4500HP Pavilion ze4400 HP Pavilion ze4300 HP Pavilion ze4200HP Pavilion ze4100 HP Compaq nx9010 HP Compaq nx9008HP Compaq nx9005 HP Compaq nx9000 Compaq Evo Notebook N1050vCompaq Evo Notebook Compaq Presario Features Front ViewBack View Bottom View Front View Back View HP Pavilion Activating Power Modes Power mode To enter this mode OperationTurning the Notebook On and Off Checking the Status of the Notebook Main Status Lights front of notebook MeaningKeyboard Status Lights Meaning Using Fn Hot Keys Fn Hot KeysHot Key Effect Resetting the Notebook Resetting the NotebookSpecifications SpecificationsPower Processor and Bus Compaq Evo Notebook N1050v ArchitectureCompaq Evo Notebook N1010v Compaq PresarioWireless LAN Mass StorageHP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008 Nx9005, Compaq Evo N1050v, Compaq Presario 2500,Accessories Accessory DescriptionDocking Replaceable Module Diagram Internal DesignFunctional Structure Description USBRemoval and Replacement Removal Cross-ReferenceRequired Equipment Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving an Sdram Module Removing an Sdram ModuleReassembly Notes Removing the Wireless LAN Mini PCI Card Removing the Mini PCI CardRemoving the Mini PCI Card Removing the Hard Disk Drive Removing the Hard Disk DriveRemoving the Hard Disk Drive Tray Recovering the Factory Software Part Replacement Procedure Replacing Small PartsReplacing Small Parts Removing the Keyboard Cover Removing the Keyboard Cover Removing the Speaker Assembly 11. Removing the Speaker AssemblyRemoving the Keyboard 12. Removing the Keyboard Removing the Switchboard PCA 13. Removing the Switchboard PCA14. Removing the Switchboard PCA Removing the CD/DVD Drive 15. Removing the CD/DVD Drive16. Removing the CD/DVD Drive Removing the Display Assembly Service Partners Only17. Removing the Display Assembly Reassembly Notes One from the battery bay One from the hard disk drive bay Removing the Top Case18. Removing the Top Case Required Equipment 19. Removing the Top Case Screws 21. Removing the Top Case Removing the Floppy Drive 22. Removing the Floppy Drive Required Equipment 23. Removing the Floppy Drive Removing the Infrared I/R PCA 24. Removing the I/R PCA Reassembly Note Removing the Audio PCA 25. Removing the Audio PCA Reassembly Note Removing the Heat Sink with Fan 26. Removing the Heat Sink with Fan Required Equipment 27. Removing the Heat Sink with Fan Authorized Service Providers Only Removing the CPU Module28. Intel CPU Module Removal 29 AMD CPU Module Release 31. AMD CPU Module Installation Removal Procedure 32. Removing the CPU Module Removing the RJ11/1394 Connector Module 33. Removing the RJ11/1394 Connector Module Removing the Motherboard 34. Removing the Motherboard Required Equipment 35. Removing the Hard Disk Drive Guide 36. Disconnecting the Motherboard Cables 37. Removing the Motherboard Wireless Models Only Reassembly Procedure Installing a New Serial Number Label Replacing Components on a Bottom CaseReplacing the Left and Right Antennas 39. Replacing the Antennas Replacing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 41. Boot-Block JumperService Partners Only Required Equipment Removing Components Removal Procedure Additional StepsRemoving Other Components Component Removal Procedure Additional Steps Troubleshooting and Diagnostics Support by Authorized Service Providers ASP Support OptionsSerial Number Label ASP Support Status Troubleshooting Basic Troubleshooting StepsChecking for Customer Abuse Troubleshooting the Problem Verifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsStartup Recovery CDs to Standby/resume Display Hard disk Floppy drive Keyboard Touch pad Synaptics PS/2 TouchPadSerial/Parallel/USB LAN/network One-Touch button problems MotherboardAccessories MiscellaneousDiagnostic Tools Diagtools Diagnostic ProgramUpdating e-Diagtools Running e-DiagtoolsInterpreting the Results Power-On Self-Test Post Terminal-Error Beep Codes Post DescriptionBeep Codes Post Description Beep Codes Post Description Beep Codes Post Description Beep Codes Post Description Beep Codes Post Description Troubleshooting and Diagnostics Post Messages DescriptionMessage Description To Setup, F3 for previous Press F2 to enter SetupSystem Bios shadowed Video Bios shadowedCardBus configuration header Sycard PCCtest 450/460 PC Card OptionalInstalling the WMI Package Using WMIUninstalling the WMI Package Windows Management Instrumentation WMIBios Setup Utility Running the Bios Setup UtilityBios Setup Menus and Parameters Main Menu Description DefaultSystem Description Default Devices Menu Security Menu Description DefaultBoot Menu Description Default Updating the Notebook’s BiosReplaceable Parts Exploded View HP Pavilion HP Compaq nx9010 and nx9008 Compaq Presario Replaceable Parts Sxga CPQ SPS-DSPLY XGA CPQ SPS-DSPLYXGA CPQ SPSKEYBOARD-GRK KEYBOARD-HEKEYBOARD-HUN KEYBOARD-ICL SPSKEYBOARD-THAI SPS KEYBOARD-TKEnglish SPS-CASEHeatsink /FAN SPS-DOORPcmcia SPS-PROC P4 SPS-PROC DTPCA PCMICIA-1FHDD-1F SPS-BDCD-RW/DVD SPS-DVD+RWSPS-DRV CD-RW Enclosure Base DF SPSSPS-DRV HD ATA100 FDB HDD-40 GBHDD-30 GB ATA100 FDBSPS Panel IR Button SPS Panel IRBTN SPS-BD IR 3FAccessory Replaceable Parts Part Number Reference SPS-KEYBOARD-INTL SPS-KEYBOARD-EURSPS-KEYBOARD-DEN SPS-KEYBOARD-NOWIRE-INTL WIRE-ITWIRE-SWE WIRE-SWI1F CPQ SPS-LABEL Name SETSPS-DRV HD 60 G SPS-CASE, TOP PAVSPS-DSPLY Panel SPS-BD InverterSPS-BD System DF SPS-BD System FFSPS-CASE TOP 3F CPQ FF SPS-CASE, TOP 3F PAV FFSPS-COVER, Keyboard Speakers CPQ SPS-PROC DT P4 1.8 GHZSPS-DRV Dskt 144 MB 3F SPS-DRV HD 80 GSPS-CASE TOP 3F CPQ DF SPS-CASE, TOP 3F PAV DFF4640-60928 Replaceable Parts Reference Information Password Removal Policy Hewlett-Packard Display Quality Statement Electrical Imperfections Mechanical ImperfectionsService Notes and Obsolete Part
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