HP 2508AT, 2500, 2183AF, 2182US, 2182AT, 2182AF, 2180EA, 2180AF, 2180CA, 2179AF, 2178EA, 2178AF Hard disk

Page 104

 

 

 

 

 

 

 

Repair Center:

 

Repair Center:

 

Symptom

 

 

Call Center: Suggestions

 

 

Likely Causes

 

Comments

 

Erratic display

 

 

 

 

Display cable

 

Check display cable

 

 

 

 

 

 

 

connection

 

connection.

 

 

 

 

 

 

 

Switchboard PCA

 

 

 

 

 

 

 

 

 

Display assembly

 

 

 

 

 

 

 

 

 

Motherboard

 

 

 

Bright or missing

 

 

See quality statement on

 

 

Display cable

 

Check display cable

 

pixels or lines.

 

 

page 5-3.

 

 

connection

 

connection.

 

 

 

 

 

 

 

Display assembly

 

See quality

 

 

 

 

 

 

 

 

 

statement on page 5-

 

 

 

 

 

 

 

 

 

3.

 

Punctured display

 

 

 

 

 

 

 

Declared to be

 

 

 

 

 

 

 

 

 

caused by customer

 

 

 

 

 

 

 

 

 

abuse.

 

Vertical crack near

 

 

 

 

 

Usually caused by

 

Declared to be

 

center of display.

 

 

 

 

 

closing display with

 

caused by customer

 

 

 

 

 

 

 

pencil-sized object on

 

abuse.

 

 

 

 

 

 

 

keyboard

 

 

 

Scratched display

 

 

 

 

 

 

 

Declared to be

 

glass

 

 

 

 

 

 

 

caused by customer

 

 

 

 

 

 

 

 

 

abuse.

 

Local area of dark or

 

 

 

 

 

Caused by excessive

 

Declared to be

 

light discoloration

 

 

 

 

 

pressure applied to area

 

caused by customer

 

visible when display

 

 

 

 

 

on screen

 

abuse.

 

is on

 

 

 

 

 

 

 

 

 

External display does

 

 

Check connections.

 

 

External display

 

 

 

not work

 

 

Press Fn+F5 several times.

 

 

Motherboard

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Try display on another

 

 

 

 

 

 

 

 

 

computer.

 

 

 

 

 

 

Hard disk

 

 

 

 

 

 

 

 

 

Hard disk never spins

 

 

Check power source.

 

 

Hard drive or connector

 

If drive case is

 

 

 

 

Remove and reinstall hard

 

 

Motherboard

 

damaged, drive may

 

 

 

 

 

 

 

not operate properly.

 

 

 

 

drive. Check connector.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hard disk makes

 

 

Back up disk immediately.

 

 

Hard drive

 

Check notebook and

 

clunking or scratching

 

 

Was notebook or drive

 

 

 

 

drive for evidence of

 

noise

 

 

 

 

 

 

customer abuse.

 

 

 

dropped?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hard disk makes

 

 

Back up disk immediately.

 

 

Depends on noise

 

 

 

buzzing or whining

 

 

Check hard disk installation.

 

 

source

 

 

 

noise

 

 

 

 

 

 

 

 

 

 

Check for alternate noise

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sources, such as PCMCIA

 

 

 

 

 

 

 

 

 

drive or fan.

 

 

 

 

 

3-12 Troubleshooting and Diagnostics

Service Manual

Image 104
Contents All Models use technology code KE Page Contents Figures Tables GO HP CD-ROMHP Pavilion ze5500 Product ComparisonsHP Pavilion ze5600 HP Pavilion ze4700 HP Pavilion ze5400 and ze5300HP Pavilion ze5200 HP Pavilion ze4400 HP Pavilion ze4600HP Pavilion ze4500 HP Pavilion ze4100 HP Pavilion ze4300HP Pavilion ze4200 HP Compaq nx9005 HP Compaq nx9010HP Compaq nx9008 Compaq Evo Notebook HP Compaq nx9000Compaq Evo Notebook N1050v Compaq Presario Features Front ViewBack View Bottom View Front View Back View HP Pavilion Turning the Notebook On and Off Activating Power Modes Power mode To enter this modeOperation Keyboard Status Lights Meaning Checking the Status of the NotebookMain Status Lights front of notebook Meaning Hot Key Effect Using Fn Hot KeysFn Hot Keys Resetting the Notebook Resetting the NotebookSpecifications SpecificationsPower Processor and Bus Compaq Evo Notebook N1050v ArchitectureCompaq Evo Notebook N1010v Compaq PresarioWireless LAN Mass StorageHP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008 Nx9005, Compaq Evo N1050v, Compaq Presario 2500,Accessories Accessory DescriptionDocking Replaceable Module Diagram Internal DesignFunctional Structure Description USBRemoval and Replacement Removal Cross-ReferenceRequired Equipment Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving an Sdram Module Removing an Sdram ModuleReassembly Notes Removing the Wireless LAN Mini PCI Card Removing the Mini PCI CardRemoving the Mini PCI Card Removing the Hard Disk Drive Removing the Hard Disk DriveRemoving the Hard Disk Drive Tray Recovering the Factory Software Replacing Small Parts Part Replacement ProcedureReplacing Small Parts Removing the Keyboard Cover Removing the Keyboard Cover Removing the Speaker Assembly 11. Removing the Speaker AssemblyRemoving the Keyboard 12. Removing the Keyboard Removing the Switchboard PCA 13. Removing the Switchboard PCA14. Removing the Switchboard PCA Removing the CD/DVD Drive 15. Removing the CD/DVD Drive16. Removing the CD/DVD Drive Removing the Display Assembly Service Partners Only17. Removing the Display Assembly Reassembly Notes One from the battery bay One from the hard disk drive bay Removing the Top Case18. Removing the Top Case Required Equipment 19. Removing the Top Case Screws 21. Removing the Top Case Removing the Floppy Drive 22. Removing the Floppy Drive Required Equipment 23. Removing the Floppy Drive Removing the Infrared I/R PCA 24. Removing the I/R PCA Reassembly Note Removing the Audio PCA 25. Removing the Audio PCA Reassembly Note Removing the Heat Sink with Fan 26. Removing the Heat Sink with Fan Required Equipment 27. Removing the Heat Sink with Fan Authorized Service Providers Only Removing the CPU Module28. Intel CPU Module Removal 29 AMD CPU Module Release 31. AMD CPU Module Installation Removal Procedure 32. Removing the CPU Module Removing the RJ11/1394 Connector Module 33. Removing the RJ11/1394 Connector Module Removing the Motherboard 34. Removing the Motherboard Required Equipment 35. Removing the Hard Disk Drive Guide 36. Disconnecting the Motherboard Cables 37. Removing the Motherboard Wireless Models Only Reassembly Procedure Installing a New Serial Number Label Replacing Components on a Bottom CaseReplacing the Left and Right Antennas 39. Replacing the Antennas Replacing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 41. Boot-Block JumperRemoving Other Components Service Partners Only Required EquipmentRemoving Components Removal Procedure Additional Steps Component Removal Procedure Additional Steps Troubleshooting and Diagnostics Serial Number Label ASP Support Status Support by Authorized Service ProvidersASP Support Options Troubleshooting Basic Troubleshooting StepsChecking for Customer Abuse Troubleshooting the Problem Verifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsStartup Recovery CDs to Standby/resume Display Hard disk Floppy drive Keyboard Touch pad Synaptics PS/2 TouchPadSerial/Parallel/USB LAN/network One-Touch button problems MotherboardAccessories MiscellaneousDiagnostic Tools Diagtools Diagnostic ProgramUpdating e-Diagtools Running e-DiagtoolsInterpreting the Results Power-On Self-Test Post Terminal-Error Beep Codes Post DescriptionBeep Codes Post Description Beep Codes Post Description Beep Codes Post Description Beep Codes Post Description Beep Codes Post Description Troubleshooting and Diagnostics Post Messages DescriptionMessage Description To Setup, F3 for previous Press F2 to enter SetupSystem Bios shadowed Video Bios shadowedCardBus configuration header Sycard PCCtest 450/460 PC Card OptionalInstalling the WMI Package Using WMIUninstalling the WMI Package Windows Management Instrumentation WMIBios Setup Utility Running the Bios Setup UtilityBios Setup Menus and Parameters Main Menu Description DefaultSystem Description Default Devices Menu Security Menu Description DefaultBoot Menu Description Default Updating the Notebook’s BiosReplaceable Parts Exploded View HP Pavilion HP Compaq nx9010 and nx9008 Compaq Presario Replaceable Parts Sxga CPQ SPS-DSPLY XGA CPQ SPS-DSPLYXGA CPQ SPSKEYBOARD-GRK KEYBOARD-HEKEYBOARD-HUN KEYBOARD-ICL SPSKEYBOARD-THAI SPS KEYBOARD-TKEnglish SPS-CASEHeatsink /FAN SPS-DOORPcmcia SPS-PROC P4 SPS-PROC DTPCA PCMICIA-1FHDD-1F SPS-BDCD-RW/DVD SPS-DVD+RWSPS-DRV CD-RW Enclosure Base DF SPSSPS-DRV HD ATA100 FDB HDD-40 GBHDD-30 GB ATA100 FDBSPS Panel IR Button SPS Panel IRBTN SPS-BD IR 3FAccessory Replaceable Parts Part Number Reference SPS-KEYBOARD-INTL SPS-KEYBOARD-EURSPS-KEYBOARD-DEN SPS-KEYBOARD-NOWIRE-INTL WIRE-ITWIRE-SWE WIRE-SWI1F CPQ SPS-LABEL Name SETSPS-DRV HD 60 G SPS-CASE, TOP PAVSPS-DSPLY Panel SPS-BD InverterSPS-BD System DF SPS-BD System FFSPS-CASE TOP 3F CPQ FF SPS-CASE, TOP 3F PAV FFSPS-COVER, Keyboard Speakers CPQ SPS-PROC DT P4 1.8 GHZSPS-DRV Dskt 144 MB 3F SPS-DRV HD 80 GSPS-CASE TOP 3F CPQ DF SPS-CASE, TOP 3F PAV DFF4640-60928 Replaceable Parts Reference Information Password Removal Policy Hewlett-Packard Display Quality Statement Electrical Imperfections Mechanical ImperfectionsService Notes and Obsolete Part
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2547EA, 2550CA, 2552AI, 2541AH, 2543AH specifications

The HP 2135US is a versatile all-in-one desktop computer designed to meet the needs of home and small office users. This robust machine is particularly attractive for individuals who seek a blend of performance, aesthetics, and user-friendly features.

At the heart of the HP 2135US is its powerful Intel Core processor. This series of CPUs provides reliable performance for multitasking and productivity tasks, ensuring smooth operation whether you're working on documents, browsing the web, or streaming multimedia content. Complementing the processor is a competent amount of RAM, allowing users to run multiple applications simultaneously without experiencing slowdowns.

The computer features a vibrant display that brings visuals to life. With high resolution and excellent color accuracy, the HP 2135US is ideal for photo editing, video playback, and gaming. The screen's size also contributes to an immersive experience, making it suitable for both leisure and professional uses.

Storage is another significant feature of the HP 2135US. It comes equipped with a sizeable hard drive, providing ample space for files, applications, and media libraries. Furthermore, the device offers options for solid-state drives, which enhance the system's speed and responsiveness. This blend of storage solutions ensures that users can choose configurations that best fit their needs.

Connectivity is a strong suit of the HP 2135US, as it includes a range of ports and wireless options. Multiple USB ports allow for easy connection of peripherals such as printers, keyboards, and external storage devices. Additionally, integrated Wi-Fi and Bluetooth capabilities enable seamless networking and device pairing, enhancing the overall user experience.

The integrated graphics in the HP 2135US ensures decent performance for everyday tasks and light gaming. Combined with its multimedia features, the computer serves as a capable entertainment hub for users who enjoy watching movies or playing games.

In terms of design, the HP 2135US boasts a sleek, modern aesthetic that fits well in any environment. Its compact form factor makes it space-efficient, an important consideration for users with limited workspace. The ergonomics of the design also contribute to comfortable usage over extended periods.

To sum up, the HP 2135US represents a blend of performance, connectivity, and design sophistication. Its comprehensive set of features makes it an excellent choice for users seeking an all-in-one solution for both work and play, proving itself to be a worthy addition to any modern workspace or home office setup.