HP 2507AT, 2186AF, 2182US, 2182AT, 2509 Power and battery problems, If the notebook stops responding

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

Press CTRL+ALT+DEL and use Task Manager to see if an application is not responding.

Restart the notebook. Select Start > Turn Off Computer > Restart.

Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out.

If the notebook hard disk drive frequently runs (as indicated by the hard drive light on the front of the notebook) while the notebook appears to be paused or running slowly, Windows is likely spending excess time writing to its swap file on the notebook hard disk. If this occurs frequently, consider installing additional memory.

Check the amount of available free disk space. Delete temporary and unneeded files.

If the notebook stops responding

Press CTRL+ALT+DEL and use Task Manager to end the application that is not responding.

Press the power button for at least 4 seconds to turn off and reset the notebook. Unsaved data will be lost. Then press the power button again to turn the notebook back on.

If nothing happens, insert the tip of a paper clip into the reset button on

the bottom of the notebook. Then press the power button to turn the notebook back on.

To avoid lockup problems, avoid pressing Fn+F5 to switch display devices while graphic-intensive applications are running. Also avoid turning off or suspending the notebook while such applications are running.

Power and battery problems

If the notebook turns off immediately after it turns on

Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery.

If the notebook keeps beeping

The notebook beeps repeatedly or displays a warning when battery power is low. Save your work, shut down Windows immediately, and insert a charged battery or plug in the AC adapter.

Reference Guide 77

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Contents Compaq Notebook Series Reference Guide Ii Reference Guide Important Safety Information Iv Reference Guide Software Product License AgreementReference Guide Vi Reference Guide Contents Batteries and Power Management Index Getting Started with Your Notebook Series 2100 and N1050v Identifying Parts of the NotebookIdentifying Parts of the Notebook Mini-PCI cover no user parts inside Series Identifying Parts of the Notebook Identifying Parts of the Notebook Hard disk drive activity Power modeBattery status Status LightsIdentifying Parts of the Notebook Insert the battery Setting Up Your NotebookConnect AC power Connect a phone line Hint Set up WindowsTurn on the notebook Basic Operation Operating Your Notebook Default power settingsPower mode To enter this mode Function Standby -PowerTo change the boot device To reset the notebookTo use the TouchPad This hot key Does this To use the function hot keysTo program a One-Touch button To use the One-Touch buttonsThis key combination Does this To use the Windows and Applications keysTo use the ALT GR key Could stop responding and you could lose data Using CDs or DVDsTo create or copy CDs To play DVD moviesWindows To set up password protectionSecuring Your Notebook To lock your notebookTo protect against viruses To attach a security cableHard disk drive To lock the hard disk driveTo maintain your notebook Taking Care of Your NotebookTo protect your hard disk drive To extend the life of the display To safeguard your dataTo clean your notebook Batteries and Power Management Information that was not saved will be lost Managing Power ConsumptionHow the notebook manages power automatically Unsaved data if the notebook battery runs down completely Changing timeout settings and creating power schemesTo respond to a low-battery warning Using Battery PowerTo check battery status To get the most from your batteries To recharge the batteryUsing Battery Power Modem and Network Connections Telephone line type prior to connecting your phone line Using the ModemSpecial restrictions in certain countries To change your modem settingsConnecting to a Local Area Network LAN To prepare for connections Making Wireless Network Connections select models onlyConnecting to an Existing Wireless Network Creating a New Notebook-to-Notebook Network Ad Hoc Turning on communication and making a connection Purchase a license before using the wireless functionIndividual wireless functions Turning off communication and ending a connection Function Making Wireless Bluetooth Connections select models onlyTo turn Bluetooth communication on and off Turning on Bluetooth communicationTurning off Bluetooth communication To prepare for Bluetooth connectionsSending Outlook data to another Bluetooth device OPP To send or receive files using BluetoothSharing files with another Bluetooth device FTP Add-On Devices Inserting a PC Card Connecting External DevicesConnecting PC Cards To insert or remove a PC Card Connecting External Devices Replicator Series 2100 and N1050v External microphone connector pinkAudio recorder These jacks may damage the notebookTo use an external monitor Connecting an external monitorSwitching the display to the external monitor Adjusting monitor resolution and other settingsTo connect an Ieee 1394 device select models only Using dual display modeTransferring files through an infrared connection Using the infrared portTo connect an infrared device select models only Printing to an infrared printerTo use a port replicator select models only To dock to the port replicator To undock from the port replicator Back of the notebook Installing Additional RAM MemoryTo install a RAM expansion module Series 2100 To remove a RAM expansion module Installing Additional RAM Memory To replace the hard disk drive Replacing the Hard Disk DriveTo replace the hard disk drive holder To prepare a new hard disk drive Troubleshooting and Maintenance If sound does not record Troubleshooting Your NotebookAudio problems If no sound is audibleIf a DVD plays erratically CD-ROM and DVD problemsIf you can’t boot from a CD or DVD If you get a Region Code error when playing a DVD movieDisplay problems If the hard disk makes a buzzing or whining noise Hard disk drive problemsIf an external display does not work If the notebook hard drive doesn’t spinIf the notebook gets abnormally hot Heat problemsInfrared problems If you have problems with infrared communicationsIf the TouchPad moves the pointer or cursor while you type Keyboard and pointing device problemsIf the pointer is difficult to control If the TouchPad doesn’t workIf a network connection responds slowly Local area network LAN problemsIf the built-in network adapter doesn’t connect to the LAN If you can’t log in to Netware serversModem problems Memory problemsIf the modem isn’t detected If the modem doesn’t dial or no dial tone is detectedIf the modem dials incorrectly If the modem dials but doesn’t connectIf the modem doesn’t fax If the modem causes an Error messageIf the modem dials but you can’t hear it If the modem connects, but transferred data is badPerformance problems PC Card Pcmcia problemsIf the notebook keeps beeping Power and battery problemsIf the notebook stops responding If the notebook turns off immediately after it turns onIf the notebook has a short operating time If the battery doesn’t chargeIf the Time Remaining for the battery is not correct Printing problems If the serial or parallel port is not working Serial, parallel, and USB problemsIf a serial mouse doesn’t work If a serial modem doesn’t work properlyStartup problems If you have problems with wireless 802.11 communication Wireless problemsIf you can connect, but the network is slow If your notebook cannot detect any Bluetooth devicesIf your notebook cannot detect a certain Bluetooth device To run the Bios Setup utility Configuring the NotebookMain Menu Setting Description DefaultSecurity Menu To change video memory settings using Bios Setup utility To replace a damaged QuickRestore System Recovery CD Reinstalling and Updating SoftwareReference Information Modem Reference Conexant Command ConexantModem Reference Information G ,h ,i G,h +MCR ECC Commands +FMR AT* CommandsCode Meaning Register Function Conexant Range/units DefaultCountry or Region Rated Voltage and Current Safety InformationPower Cords Laser Safety Battery SafetyMercury Safety LED SafetyExposure to Radio Frequency Radiation Connections to Peripheral Devices Regulatory InformationRegulatory Information Trade name CanadaDeclaration of Conformity U.S.A Responsible PartyEuropean Union Regulatory Information Japan Telecommunications Approval JapanConexant AMC20493-KT5 Data Fax Modem PTC 211/02/071 New ZealandPTC200 7.5.2 3 4 Ringer Sensitivity Russia InternationalEMC Index QuickRestore System Recovery USB
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