HP 14XL355, 14XL352, 14XL250, 14XL246, 14XL242 manual Computer Checkup Test

Page 47

Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Computer Checkup (TEST)

Computer Checkup (TEST) determines whether the various Notebook components and devices are recognized by the system and functioning properly. Information generated by Computer Checkup can be displayed, printed, or saved.

Follow this procedure to run Computer Checkup:

1.Plug the Notebook into an external power source. (A low-battery condition could interrupt the program.)

2.Turn on the external devices that need testing. Connect the printer if a log of error messages needs printing.

3.Insert the Compaq Diagnostics diskette in drive A.

4.Turn on or restart the Notebook. The Notebook starts from drive A, and the Diagnostics Welcome screen is displayed.

5.Press Enter to continue. The Diagnostics menu is displayed on screen.

6.Select Computer Checkup from the Diagnostics menu. A Test Option menu is displayed.

7.Select View the Device List from the Test Option menu. A list of the installed Compaq devices is displayed.

8.If the list of installed devices is correct, select OK. The Test Option menu is displayed. Note: If the list is incorrect, check new devices for proper installation.

Select one of the following from the Test Option menu:

•Quick Check Diagnostics. This check runs a quick, general test on each device with a minimal number of prompts. If errors occur, they are displayed when the testing is complete. Error messages cannot be printed or saved.

•Automatic Diagnostics. This diagnostic runs unattended, performs maximum testing of each device with minimal prompts, and allows the operator to choose how many times to run the tests, to stop on errors or to print and save a log of errors.

•Prompted Diagnostics. This test allows maximum control over testing the devices. It permits the operator to choose attended or unattended testing, whether or not to stop on errors, or to choose to print or save a log of errors.

9.Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu is displayed.

10.Exit the Test Option menu.

11.Exit the Diagnostics menu.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES

TROUBLESHOOTING 7

Image 47

Contents Welcome to the Maintenance & Service Guide MSG Using this Guide Before You Begin Preface Locating Additional Information Hard Drive CD or DVD Drive BatteryXL240 XL241 XL242 Display ProcessorXL247-250 TV-Out XL343 XL344 XL345 Display XL340 XL341 XL342 DisplayTV-Out XL355 XL356 Display XL346 XL350 XL352 DisplayDescription Front of UnitInternet Zone Buttons and Lights No. Description Front Bezel ComponentsRight Side Components Left Side Components Underneath the Unit Rear Connectors AC Power Requirements Input DimensionsWeight Stand-Alone Battery Pack Li-Ion PackVibration Relative Humidity non-condensingAltitude ShockSystem Interrupts Hardware IRQ System Function System InterruptsAddress Hex System I/O Addresses System Function Shipping ConfigurationSystem DMA Hardware DMA System FunctionPresario 1400 Series Memory Address System Function System Memory CatalogRatio Brightness Display Dimensions13-in HPA Display 12.1-in 13.0-in Active Area ContrastDth 13.3-in TFT Display 12.1-in DimensionsWiCylinders High/Low Number of Read/Write Heads Memory ExpansionSystem Memory Expansion Board Memory Total Memory Transfer Rate At Logical ConfigurationHard Drive Drive Type 12.0 GB 18.0 GB Capacity Per Drive Seek TimesSpin Up Time Data Buffer Capacity CD/DVD Drive 24x CD-ROM Dimensions Weight Rotational Speed Typical Transfer RateAccess Time Energy Temperature RequirementsOperating Lifetime Universal Serial Bus Pin AssignmentsExternal Monitor External MonitorRJ-45 NIC RJ-45 NICAC Adapter VideoBattery and Power Management Full Off Activation Standby Mode Hibernation Mode Off ModeIndicators AutomaticHome/Office Desk Power Scheme AC Power Battery Power Always OnPortable/Laptop Default Alarm Settings Low Battery Critical Battery AlarmsIncreasing Battery Pack Operating Time Maximizing the Energy Stored Battery Charge Time Li-ion Battery Pack Battery PowerDisposing of a Used Battery Pack Troubleshooting Run the Computer Checkup Test Preliminary StepsClearing the Power-On Password Recommended Action Power-On Self-Test PostPower-On Self-Test Messages 102-System Board Failure System Options Not SetXX000YZZ 201-Memory Error Probable Cause Run Computer Checkup Test View System Information Inspect Compaq DiagnosticsComputer Checkup Test ROM View System Information InspectDiagnostic Error Codes Error Code Memory, Keyboard, and Parallel Printer Test Error CodesDescription Recommended Action Diskette Drive and Serial Test Error CodesHard Drive Test Error Codes Video Test Error Codes Video Test Error Codes 2458-xx 2468-xx 2477-xx 2478-xx 2480-xx DVD or CD Drive Test Error Codes TouchPad/Pointing Device Interface Test Error CodesTroubleshooting without Diagnostics Before Replacing Parts Problem Solving Audio Problems Probable Cause Solution Solving Minor ProblemsSolving Battery Pack/Gauge Problems Presario 1400 Series Solving DVD or CD Drive Problems Solving Battery Pack/Gauge Problems Probable Cause SolutionSolving Diskette Drive Problems Solving Diskette Drive ProblemsSolving Display Problems Solving Display ProblemsBacklight brightness cannot be adjusted with Fn+F7 or Fn+F8 Solving Display Problems Probable Cause Solution Solving Hard Drive Problems Solving Hard Drive ProblemsSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Keyboard/Numeric Keypad Problems Solving Keyboard and Numeric Keypad ProblemsProblem Solving Memory Problems Probable Cause Solution Solving Memory ProblemsProblem Solving PC Card ProblemsSolving Power Problems Probable Cause Solving Power ProblemsSolving Printer Problems Solving Printer ProblemsSolving TouchPad/Pointing Device Problems Solving TouchPad/Pointing Device ProblemsSerial Number Removal SequenceGenerating Static Electrostatic DischargeScrews Service ConsiderationsTool and Software Requirements Presario 1400 Series Battery Pack Presario 1400 Series Cosmetic Side Covers Speaker Port Covers Modem/Memory Access Door Modem or Network/Modem Combo Card Extended Memory Card DVD, CD-Rom, or CD-RW Drive Presario 1400 Series Hard Drive Presario 1400 Series Service Removable Parts Electrostatic Discharge Service Considerations Cable Illustrations Cables and ConnectorsCables ZIF Connectors Connectors and Plastic PartsSpeaker Assembly Cable Keyboard Ribbon Cable Internet Button Board Cover Presario 1400 Series Keyboard PCA Button Board Presario 1400 Series Display Panel Assembly MP3 Zone Cover Heatspreader with Fan Assembly Fan Assembly Palmrest Cover with TouchPad Upper CPU Presario 1400 Series Modem/Modem-NIC Combo Cable Presario 1400 Series MP3 Audio Board Presario 1400 Series Speaker Assembly Presario 1400 Series System Board Presario 1400 Series Presario 1400 Series Processor Presario 1400 Series Replacing the Processor Parts Catalog System Unit Boards Display Assembly Spare Part Items No. Description Mass Storage DevicesSpare Part Items Description Miscellaneous Hardware Kit Miscellaneous Hardware KitSpare Part Items Description Miscellaneous PartsBuild-to-Order Models Build-to-Order ModelsPart Applicable Models Availability Number Alphabetical Spares ListingSpare Part Description Part Number Part Applicable Models Number 218497-001

Related manuals

Manual 8 pages 26.72 Kb

Manual 14 pages 60.01 Kb