HP 14XL250, 14XL352 Diskette Drive and Serial Test Error Codes, Description Recommended Action

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Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Diskette Drive and Serial Test Error Codes

Diskette Drive Test Error Codes

Error Code

600-xx

601-xx

602-xx

603-xx

604-xx

605-xx

606-xx

609-xx

610-xx

697-xx

698-xx

699-xx

Description

Diskette ID drive types test failed.

Diskette format failed.

Diskette read test failed.

Diskette read-write, compare test failed.

Diskette random read test failed.

Diskette ID media failed.

Diskette speed test failed.

Diskette reset controller test failed.

Diskette change line test failed.

Diskette type error.

Diskette drive speed not within limits.

Diskette drive/media ID error.

Recommended Action

1.Replace the diskette media and retest.

2.Check and/or replace the diskette power and signal cables and retest.

3.Replace the diskette and retest.

4.Replace the system board and retest.

1.Replace media.

2.Run the Configuration and Diagnostics Utilities.

Error Code

1101-xx

Serial Test Error Codes

	Description		Recommended Action

	Serial port test failed.		1.	Check port configuration.
			2.	Replace the system board and
				retest.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES

TROUBLESHOOTING 11

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Contents Welcome to the Maintenance & Service Guide MSG Using this Guide Before You Begin Preface Locating Additional Information Hard Drive CD or DVD Drive BatteryXL240 XL241 XL242 Display ProcessorXL247-250 TV-Out XL343 XL344 XL345 Display XL340 XL341 XL342 DisplayTV-Out XL355 XL356 Display XL346 XL350 XL352 DisplayDescription Front of UnitInternet Zone Buttons and Lights No. Description Front Bezel ComponentsRight Side Components Left Side Components Underneath the Unit Rear Connectors AC Power Requirements Input DimensionsWeight Stand-Alone Battery Pack Li-Ion PackVibration Relative Humidity non-condensingAltitude ShockSystem Interrupts Hardware IRQ System Function System InterruptsAddress Hex System I/O Addresses System Function Shipping ConfigurationSystem DMA Hardware DMA System FunctionPresario 1400 Series Memory Address System Function System Memory CatalogRatio Brightness Display Dimensions13-in HPA Display 12.1-in 13.0-in Active Area ContrastDth 13.3-in TFT Display 12.1-in DimensionsWiMemory Expansion System Memory Expansion Board Memory Total MemoryCylinders High/Low Number of Read/Write Heads Transfer Rate At Logical ConfigurationHard Drive Drive Type 12.0 GB 18.0 GB Capacity Per Drive Seek TimesDimensions Weight Rotational Speed Typical Transfer Rate Access TimeSpin Up Time Data Buffer Capacity CD/DVD Drive 24x CD-ROM Temperature Requirements Operating LifetimeEnergy Universal Serial Bus Pin AssignmentsExternal Monitor External MonitorRJ-45 NIC RJ-45 NICAC Adapter VideoBattery and Power Management Full Off Activation Standby Mode Hibernation Mode Off ModeIndicators AutomaticPower Scheme AC Power Battery Power Always On Portable/LaptopHome/Office Desk Default Alarm Settings Low Battery Critical Battery AlarmsIncreasing Battery Pack Operating Time Maximizing the Energy Stored Battery Charge Time Li-ion Battery Pack Battery PowerDisposing of a Used Battery Pack Troubleshooting Run the Computer Checkup Test Preliminary StepsClearing the Power-On Password Recommended Action Power-On Self-Test PostPower-On Self-Test Messages 102-System Board Failure System Options Not SetXX000YZZ 201-Memory Error Probable Cause Run Computer Checkup Test View System Information Inspect Compaq DiagnosticsComputer Checkup Test ROM View System Information InspectDiagnostic Error Codes Error Code Memory, Keyboard, and Parallel Printer Test Error CodesDescription Recommended Action Diskette Drive and Serial Test Error CodesHard Drive Test Error Codes Video Test Error Codes Video Test Error Codes 2458-xx 2468-xx 2477-xx 2478-xx 2480-xx DVD or CD Drive Test Error Codes TouchPad/Pointing Device Interface Test Error CodesTroubleshooting without Diagnostics Before Replacing Parts Problem Solving Audio Problems Probable Cause Solution Solving Minor ProblemsSolving Battery Pack/Gauge Problems Presario 1400 Series Solving DVD or CD Drive Problems Solving Battery Pack/Gauge Problems Probable Cause SolutionSolving Diskette Drive Problems Solving Diskette Drive ProblemsSolving Display Problems Solving Display ProblemsBacklight brightness cannot be adjusted with Fn+F7 or Fn+F8 Solving Display Problems Probable Cause Solution Solving Hard Drive Problems Solving Hard Drive ProblemsSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Keyboard/Numeric Keypad Problems Solving Keyboard and Numeric Keypad ProblemsProblem Solving Memory Problems Probable Cause Solution Solving Memory ProblemsProblem Solving PC Card ProblemsSolving Power Problems Probable Cause Solving Power ProblemsSolving Printer Problems Solving Printer ProblemsSolving TouchPad/Pointing Device Problems Solving TouchPad/Pointing Device ProblemsSerial Number Removal SequenceGenerating Static Electrostatic DischargeService Considerations Tool and Software RequirementsScrews Presario 1400 Series Battery Pack Presario 1400 Series Cosmetic Side Covers Speaker Port Covers Modem/Memory Access Door Modem or Network/Modem Combo Card Extended Memory Card DVD, CD-Rom, or CD-RW Drive Presario 1400 Series Hard Drive Presario 1400 Series Service Removable Parts Electrostatic Discharge Service Considerations Cables and Connectors CablesCable Illustrations ZIF Connectors Connectors and Plastic PartsSpeaker Assembly Cable Keyboard Ribbon Cable Internet Button Board Cover Presario 1400 Series Keyboard PCA Button Board Presario 1400 Series Display Panel Assembly MP3 Zone Cover Heatspreader with Fan Assembly Fan Assembly Palmrest Cover with TouchPad Upper CPU Presario 1400 Series Modem/Modem-NIC Combo Cable Presario 1400 Series MP3 Audio Board Presario 1400 Series Speaker Assembly Presario 1400 Series System Board Presario 1400 Series Presario 1400 Series Processor Presario 1400 Series Replacing the Processor Parts Catalog System Unit Boards Display Assembly Spare Part Items No. Description Mass Storage DevicesSpare Part Items Description Miscellaneous Hardware Kit Miscellaneous Hardware KitSpare Part Items Description Miscellaneous PartsBuild-to-Order Models Build-to-Order ModelsAlphabetical Spares Listing Spare Part DescriptionPart Applicable Models Availability Number Part Number Part Applicable Models Number 218497-001

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