HP 14XL242 manual Solving Minor Problems, Problem Solving Audio Problems Probable Cause Solution

Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Solving Minor Problems

Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software.

Solving Audio Problems

Some common audio problems and solutions are listed in the following table:

Problem

Notebook does not beep after the Power-On Self-Test (POST).

Solving Audio Problems

Probable Cause	Solution
This action is typical; it	No action is required.
indicates successful
completion of the Power-On
Self-Test (POST).

Solving Battery Pack and Battery Gauge Problems

Some causes and solutions for common battery pack problems are listed in the table below. The “Solving Power Problems” section in this chapter may also be applicable.

Solving Battery Pack and Battery Gauge Problems

Problem

Notebook won’t turn on when battery pack is inserted and power cord is unplugged.

Probable Cause

Battery pack is discharged.

Solution

•Connect the Notebook to an external power source and charge the battery pack;

OR

•Replace the battery pack with a fully charged battery pack.

Check the battery connectors on the system board to ensure that they are evenly spaced and not bent or broken.

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PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1400 SERIES TROUBLESHOOTING 19