QuickSpecs
HP StorageWorks Modular Smart Array 30 Single Bus or Dual Bus Enclosures
Service and Support, HP Care Pack, and Warranty Information
HP Care Pack | Flexible Care Packs |
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Information | 1 Year Next Day HW | ||
| 1 Year 4h 13x5 HW | ||
| 1 Year 4h 24x7 HW | ||
| 1 Year 6h CTR HW | ||
| 1 | Year Support Plus | |
| 1 | Year Support Plus 24 | |
| 3 Year Next Day HW | ||
| 3 Year 4h 13x5 HW | ||
| 3 Year 4h 24x7 HW | ||
| 3 Year 6h CTR HW | ||
| 3 | Year Support Plus | |
| 3 | Year Support Plus 24 | |
| Installation | ||
| Fixed Care Packs |
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| 3 | Year NBD 9x5 (Electronic) | U8128E |
| 3 | Year 4H 13x5 (Electronic) | U8129E |
| 3 | Year 4H 24x7 (Electronic) | U8130E |
| 3 Year 6H CTR (Electronic) | U8131E | |
| 1 | Year NBD 9x5 (Electronic) | U8151E |
| 1 | Year 4H 13x5 (Electronic) | U8152E |
| 1 | Year 4H 24x7 (Electronic) | U8153E |
| 1 Year 6H CTR (Electronic) | U8154E | |
| Installation (Electronic) | U8132E | |
HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific duration and hours of coverage.
HP Care Pack is not available for less than the product's warranty duration.
HP Care Pack is available for sale anytime during the warranty period for most products, but the commencement date will be the same as the Warranty Start Date (delivery date to end user customer). Proof of purchase may be required.
HP Care Pack services are prepaid.
For additional HP Care Pack (hardware & software) information, as well as orderable part numbers, please refer to the URL http://www.hp.com/hps/carepack/
Components | The following brick level options/components do not have individual HP Care Pack Services. | ||||
| These items will be included in product HP Care Pack Services into which they are installed. | ||||
| Disk Drives | Tape Drives | CD/DVD ROM | SCSI Hubs in | Adapters |
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| SBBs |
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| Bus Converters | Backplane RAID | Power Supplies | Cabling | Fans |
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| Controllers |
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DA - 11738 Worldwide QuickSpecs — Version 25 — 6.8.2007 | Page 6 |