10 Installation Manual
5.1 STARTING UP ................................................... ................................................ 106
5.1.1 Before Programming........ .......................................................... ................... 106
5.1.2 Quick Setup ..................................... ....................................................... ......1 06
5.1.3 Starting the Quick Setup ..................................................... .......................... 107
5.2 PORT SETTING OPTIONS.......... ......................................................... ............. 114
5.2.1 Custom Service Setting Example ..................... ............................................ 114
5.2.2 Custom Service Features.............................................................................115
5.2.3 Custom Service Programming .............................................. ........................ 116
5.2.4 Recording Menus........... ..................................................... .......................... 119
5.2.5 Checking Operation ............................................... ....................................... 120
5.2.6 Voice Mail ........................................ ....................................................... ...... 120
5.2.7 Mailbox Groups.............................................................................................120
5.2.8 Extension Groups.........................................................................................121
5.2.9 Interview Service..................... ....................................................... ............... 121
5.2.10 Automated Attendant ....................................................................................122
5.2.11 Department Dialing Service .................................................. ........................ 122
5.2.12 Operator S ervice.............................. ....................................................... ......1 23
5.3 SETTING PORTS............................. ....................................................... ........... 124
5.3.1 Port Service Menu ............................. ....................................................... ....124
5.4 AUTOMATED ATTENDANT PARAMETERS ...................................................126
5.4.1 Automated Attendant Menu..........................................................................126
5.4.2 Department Dialing ....................................... ................................................ 126
5.4.3 Operators Parameters ............................... .................................................. 127
5.5 SETTING MAILBOXES...................... ........................................................ ........ 130
5.5.1 Mailbox Setting Menu ................................... ................................................ 130
5.5.2 Entering a Mailbox .......................................... .............................................. 130
5.5.3 Deleting a Mailbox ................................... ..................................................... 134
5.5.4 Password Reset........... ....................................................... .......................... 134
5.5.5 Mailbox Listing ................................................. ............................................ 134
5.6 TRAINING THE SUBSCRIBER.........................................................................136
6 FINAL SETUP............................................................ .................137
6.1 MESSAGE MANAGER’S MAILBOX (Mailbox 998)......................................... 138
6.1.1 Accessing the Message Managers Mailbox.................................... ............. 138
6.1.2 Main Menu of Message Managers Service..................................... ............. 138
6.1.3 Company Greetings (Enter #6*998,5,1)........................................................138
6.1.4 Custom Service Greetings (Enter #6*998,5,4) .............................................. 139
6.1.5 Customising User Prompts (Enter #6*998,5,6).............................................139
6.2 SETTING UP MAILBOXES................ ........................................................ ........ 141
6.2.1 Recording Personal Greetings ................................................ ...................... 141
6.2.2 Recording the Owners Name.................................. ..................................... 141
6.3 BACKING UP THE SYSTEM.............................................................................143
7 SYSTEM MAINTENANCE AND TROUBLESHOOTING............145
7.1 INITIALISING THE SYSTEM.............................................................................146
7.2 UTILITY COMMANDS.......................................................................................148
7.2.1 Off-line Set (OFLN) .................................................. ..................................... 149
7.2.2 On-line Set (ONLN)................... ..................................................... ............... 149
7.2.3 Set Password (PASS)........ .......................................................... ................. 149
7.2.4 Set Time (TIME).......................... ....................................................... ........... 150
7.2.5 Print Reports at Specified Time (PSET)....................................................... 151