C5 CHANGING THE SERVICE MODE SETTING

C5 CHANGING THE SERVICE MODE SETTING

The VPS automatically activates the appropriate call handling method according to the Time Service setting (Day, Night, Lunch, and Break Services) for each Time Group 1-8; however, the System Manager or System Administrator can change the current call handling method by assigning a specific Service Mode to the desired Time Group.

Once the Service Mode has been changed, it is retained unless the System Manager or System Administrator changes it again, even after the power is cut and restored.

Note

While the System Administrator programmes via a personal computer, the System Manager cannot change the Service Mode setting. The VPS plays "Sorry, this function is not available".

Assigning the Service Mode

There are 6 Service Modes available:

Automatic Mode: Operates according to the setting in Time Service (default)

Manual Day Mode: Operates only in Day Mode

Manual Night Mode: Operates only in Night Mode

Manual Lunch Mode: Operates only in Lunch Mode

Manual Break Mode: Operates only in Break Mode

PBX Control Mode: Operation changes depending on PBX time period (available only with DPT Integration)

In the Automatic Mode, services have this order of priority:

Holiday Service > Caller ID Call Routing > Trunk Service > Port Service (Holiday service has the highest priority.)

In the Manual Modes (Day, Night, Lunch, or Break), Holiday Service is disregarded:

Caller ID Call Routing > Trunk Service > Port Service (Holiday Service is disregarded.)

When a call is received through a PBX in the PBX Control Mode, the VPS obtains the Time Service (Day, Night, Lunch or Break) setting from the PBX and operates accordingly. When the Integration Mode is other than DPT Integration and the PBX Control Mode is selected, the VPS will operate in the Automatic Mode.

Depending on the model and/or the software version of the connected PBX, the PBX Control Mode may not function properly. For more information, consult your dealer.

Follow the steps below to assign a Service Mode to each Time Group 1-8.

1.Log in the main menu.

2.Press [6] for other features.

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Panasonic KX-TVP200 installation manual C5 Changing the Service Mode Setting, Assigning the Service Mode