Panasonic KX-TVP200 Screened Transfer from an SLT, Follow-on ID or Called Party ID

Models: KX-TVP200

1 380
Download 380 pages 27.55 Kb
Page 52
Image 52

3.1 GUIDELINES FOR INTEGRATION

sales people or field representatives). The only other option, without message waiting notification, is for mailbox owners to periodically call the VPS to check for messages.

TEST: See if dialling the On code from an SLT can turn on an extension’s message waiting indicator.

Screened Transfer from an SLT

The PBX must provide a screened transfer from an SLT for the VPS to function properly.

A screened transfer:

1.Puts the caller on hold, usually with a flash (recall).

2.Dials the extension.

3.Checks to see if the called subscriber is in, out, or on another line, and whether or not that subscriber accepts the transfer.

4.Completes the transfer (by going on-hook) or returns to the caller to say that the party is busy or not available. It then gives the caller an opportunity to leave a message.

If the PBX does not provide screened transfer from an SLT, the VPS cannot give callers the option to leave a message in a subscriber’s mailbox.

TEST: Place an outside call from an SLT. See if you can set up a screened transfer to another extension. Next, try the same test with an internal call. (The VPS may have to transfer both types of calls.)

Follow-on ID or Called Party ID

When forwarding or transferring a call to the VPS, a PBX with Follow-on ID sends the mailbox number of the called subscriber to the VPS before connecting the caller. The VPS responds by playing that subscriber’s personal greeting. This operation is sometimes called Call Forward to Mailbox. Without this feature, the VPS cannot immediately play the greeting when the line is busy or there is no answer and allow the caller to leave a message.

52

Installation Manual

Page 52
Image 52
Panasonic KX-TVP200 installation manual Screened Transfer from an SLT, Follow-on ID or Called Party ID