Muratec F-320 manual Troubleshooting, Alarm, LCD error messages

Troubleshooting

Occasionally, your fax machine encounters some trouble transmitting or receiving documents. When it does, it alerts you with an alarm. You can identify the problem with LCD messages and printed check messages and error reports, explained in the following pages.

Alarm

Your fax machine sounds an alarm tone — a series of short beeps — if either of these two problems occur:

•Trouble transmitting or receiving

•The machine is out of paper

LCD error messages

What you see on the LCD	What it means/What to do
All Commands In Use	Your fax machine has all of its 99 possible
	delayed commands (automatic redialing counts
	as one) stored in memory and cannot accept
	another. Wait until your fax has completed one of
	the delayed commands or delete an existing
	command by using COMM.CANCEL/CONFIRM.
Box In Use	You tried to erase a F-Code box which contains
	at least one document.
	Erase the document(s), then try again.
Call For Service	The scanner lamp is dim or inoperable.
	Make repeated copies to help evaporate any
	internal moisture. If that doesn’t resolve the
	problem, call your authorized Muratec dealer or
	Muratec Customer Support.
Check Memory Tx	You tried to turn the Fax&Copy feature ON, but
	the memory transmission setting is OFF. To use
	the Fax&Copy feature, the memory transmis-
	sion setting must be set to ON.
	Set the Memory Tx to ON, then try again.

Just in case …

What you see on the LCD	What it means/What to do
Check Paper Size	The different sized paper which is not same
Open&Close Top Cover	sized paper you told your machine is loaded.
	Set correct sized paper or change the paper size
	setting (see pages 1.7–1.9).
Check Paper Source	The paper source setting is not proper for the
	operation you tried to do.
	Set the paper source setting properly (see page
	4.9). For example, if you want to make a copy, set
	“Copy” or “Fax/Copy” for one of the paper sources
	in the paper source setting.
Close Scanner Cover	The cover indicated on the LCD is open or has
Close Top Cover	not been closed securely. Close it properly.
Close 1st Side Cover
Close 2nd Side Cover
Close 1st Cassette	The paper cassette indicated on the LCD is open
Close 2nd Cassette	or has not been closed securely. Close it properly.
Communication Error	A communication error disrupted the reception
	or transmission. If you were transmitting, press
	STOP to clear the error message and then re-try
	the transmission. If you were receiving a fax, try
	to contact the other person and have him/her re-
	try the transmission. (The problem may be
	entirely with his/her machine, phone line, etc.)
Department Code Full	You tried to enter department code more than
	100. Your machine can store up to 100 depart-
	ment codes.
Document Full	You tried to enter an document into an F-Code
	box, but the machine has reached its capacity
	(30 documents). Delete documents stored in
	F-Code boxes until the machine will let you pro-
	ceed.

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