5.4 AUTOMATED ATTENDANT PARAMETERS

Table 5-6

Description

Value Range

Description/Function

 

(Default)

 

 

 

 

Operator’s

1-5 Digits

Specifies the extension number for Operator 1.

Extension

(0)

[Notes]

 

 

• The default setting (0) cannot be used with the

 

 

Message Waiting Notification—Lamp feature

 

 

and the Remote Call Forwarding Set feature.

 

 

When using these features, you must assign the

 

 

extension number that is included in the

 

 

Extension Numbering Plan.

 

 

• The extension number must not be assigned

 

 

anywhere else (in particular, the extension must

 

 

not have a mailbox). Otherwise, you will get an

 

 

error message.

 

 

 

Operator’s

2-5 Digits

Callers to Operator 1 are prompted to leave a

Mailbox No.

(998)

message in this mailbox depending upon how the

 

 

Busy Coverage or No Answer Coverage modes are

 

 

set.

 

 

 

Operator No

10-60 s

When a call to Operator 1, 2, or 3 is not answered

Answer Time

(30)

within the time set, the VPS will offer other options

 

 

as defined by the "No Answer Coverage Mode".

 

 

[Notes]

 

 

• This timer applies to Operator 1, 2, and 3.

 

 

• If more than 1 operator is assigned, we

 

 

recommend to reduce the time on the "Operator

 

 

No Answer Time" to 15 s.

 

 

 

Busy

1. Hold

Specifies how to handle calls when the Operator 1

Coverage

2. No Answer Coverage

extension is busy.

Mode

3. Call Waiting

 

 

1. Hold—Automatically places the caller on hold

 

4. Disconnect Message

 

and the Operator 1 extension is called again.

 

(Hold)

 

2. No Answer Coverage—Offers the option

 

 

 

 

specified by the No Answer Coverage Mode to

 

 

the caller.

 

 

3. Call Waiting—Signals the Operator 1 when

 

 

another call is waiting using the Call Waiting

 

 

feature of the PBX.

 

 

4. Disconnect Message—Disconnects the caller

 

 

after playing "Thank you for calling."

 

 

 

128 Installation Manual

Page 128
Image 128
Panasonic KX-TVP200 installation manual 998, Hold, After playing Thank you for calling