Panasonic KX-TVP200 installation manual Operator Service

5.2 PORT SETTING OPTIONS

This service can be assigned to a keypad digit within Custom Service; after pressing this key, the caller will hear the Department Dialing Menu.

5.2.12 Operator Service

This service (when enabled) can be accessed via:

•Voice Mail—Rotary Telephone Service allows rotary callers to reach the General Delivery Mailbox or Operator Service.

•Automated Attendant—Dial 0 and your call will go to Operator Service.

•Custom Service—The Operator Service can be assigned to a keypad digit within a Custom Service; after pressing this key, the caller enters Operator Service. Operator Service can also be the destination of "no-DTMF-input".

Operator Service offers callers many chances to reach a human operator. Operator Service can be structured as a cascade so that if Operator 1 cannot take the call, it goes to Operator

2.If that fails, the call goes to Operator 3. If that fails, the caller can record a message. At each stage, there are other options for busy cases and no-answer cases. Operator Service can be programmed differently for Day, Night, Lunch, or Break Mode. Each operator can be assigned a mailbox for message-taking.

Installation Manual 123