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Panasonic KX-TVP200 installation manual Anasonic

Models: KX-TVP200

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2.6 INSTALLING PORT EXPANSION CARDS: KX-TVP102 OR KX-TVP204

2.(KX-TVP102 only) Loosen, remove and discard the screw under the tape with a screwdriver.

3.Loosen two screws on the right side of the main unit, then open the front cover in the direction of arrow A .

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4.Loosen the screw on the earthing strap, then remove the strap from the unit.

SLOT 3

SLOT 2

SLOT 1

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Installation Manual

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Panasonic KX-TVP200 installation manual Anasonic

Contents

Installation Manual Model No. KX-TVP200Installation Manual Important Information Model no Serial no Trademarks For Your Safety Please Read the Following Text Carefully PrecautionInstallation Manual Table of Contents Integrating the VPS with the Panasonic KX-TD Digital PBX Final Setup System Features Glossary Voice Processing System Overview What the VPS can and Cannot do Why Voice Processing?Basic Operations VPS Limitations VPS does not supportUCD functions Time table Overflow function Disa message from a Disa cardSystem Management System AdministrationSubscriber Use System Basics GeneralSystem Components Main CabinetSystem Components Ports 1-12 are at TNVPosition Additional Function Mode Rotary SwitchHard Disk Drive Which Phone Systems are Compatible? CPU BoardSpecifications Installer Equipment and Software RequirementsHardware Recommendations for System Configuration Expansion CapabilitiesPBX VPS Voice Mail Integration Connection ExamplesDPT Integration Inband/None IntegrationConnection Example KX-TVP204 Assigned as DPT VPS portsConnection Example KX-TVP102 3, DPT Integration Mode Do not connect the even-numbered jacks on the KX-TVP102 cardConnection Example KX-TVP102 3, Inband/None Integration Mode Voice Mail Integration Installation Safety Precautions InstallationWiring Environmental Requirements Unpacking Mounting on a Wooden Wall Mounting the VPS on a WallMounting on a Concrete or Mortar Wall Install the 3 screws included accessories into the rawlplugs Frame Earth Connection Installation Steps Installation Steps Installing Port Expansion Cards KX-TVP102 or KX-TVP204 Installing the KX-TVP102 or KX-TVP204 Port CardPort Expansion Cards Expansion Capabilities of the VPSAnasonic KX-TVP102 Card KX-TVP204 Card Connecting to the PBX ConnectionsOpening the Ferrite Core Modular Plug ConnectionPort Cards Expansion CapabilitiesInband/None KX-TVP204 Not available KX-TVP102Total Number Card Configuration Examples DPT Integration Pattern NoPort Ports Connecting the RS-232C Cable Requirements for Connecting Programming TerminalTerminal Connection 3 RS-232C Signals Data Terminal Ready DTR- output Integrating the VPS with Panasonic KX-T Phone Systems DPT or Inband Signalling? Why Integration is ImportantGuidelines for Integration How the VPS and the PBX CommunicateExtension to extension Touchtone Signalling PBX Requirements for IntegrationSingle Line Tip/Ring Port Circuits Message Waiting Notification from an SLTScreened Transfer from an SLT Follow-on ID or Called Party IDPBX Parameters and Port Settings 2 RS-232C SettingsPort Settings General Guidelines and DefinitionsIntegration Mode Operator Transfer SequenceExtension Transfer Sequence Alternate Extension Transfer SequenceInband Signalling Code Call State Sent to the Voice Mail Port When DefaultDigit Translation Table Parameters Release Sequence for Call WaitingPBX Parameters and Port Settings VPS Programming for Inband Integration FTX FTX aRecommended outside CO line feature settings UK version KX-T1232 does not support Inband IntegrationKX-TD500 Programming for Inband Integration Set Card Status to INS Screen outputGo to the 1-3 Extension Port Assignment screen Assign Extension Group No. for the portAssignment of the extension line to be connected to the VPS Go to Recommended Settings Recommended Settings Assignment of Irna Intercept Routing No Answer destination Assignment of Irna Intercept Routing No Answer timer Screen output Please Set First Ring Delay Timer to 5 s default 0 s Assignment of Irna Intercept Routing No Answer timer Screen output Choose Station Setting from the Station Menu Main MenuChoose Station from the System Data Programming Main Menu System Data Programming Main MenuStation Setting Choose Hunting Group Setting 1 from the MenuCO Line Setting DDIConnecting the VPS with Panasonic KX-T Series PBXs Connecting the VPS with Panasonic KX-T Series PBXs Integrating the VPS with the Panasonic KX-TD Digital PBX Why DPT Integration is Important Guidelines for DPT IntegrationDPT Integration Features Go to the 1-1 Slot Assignment screen KX-TD500 Programming for Digital IntegrationSet Status to INS Assignment of the ports to be connected to the VPS Go to the 1-4 VPS DPT Port Assignment screen Select TVP200-1 in the Type menuAssign Extension Group No. for the port Communication Parameters 9600, 8 Bit, None Customising Cause RemedySystem On Line MODE** is displayed Ascii TerminalKX-TD500 Programming for Digital Integration From the SYS-PGM no ? screen Software VerificationEnter Enter 126 or Press StoreEnter 127 or = the port number you entered in programme 126 orCard Test System Setup Installation On Line MODE** is displayed Sample display DB data PC Empty Version Choose System from the System Data Programming Main Menu Choose Voice Mail Integration from the System MenuVoice Mail Integration Installation Manual Installation Manual Common DPT Integration Features and Setup Procedures Live Call Screening Password AssignmentLive Call Screening Password Cancelling Live Call Screening LCS ProgrammingEnter the jack number. Screen output # Stop Rec = the jack number you enteredScreen output Hands-Free or Private Conditions NoneTo cancel the password, erase the 3-digit number Live Call Screening Assignment via PC ProgrammingHands-free Click ApplyDial 85 or 92. Screen output LCS Press Store Screen output LCS CancelDial 86 or Dial 83 or Screen output 2Way-Rec= The extension number you entered Dial 84 orButton Assignment via PC Programming Screen output Live Call Screening Password Control Live Call Screening ActivationExample screen output Click OK or ApplyTWT Two-Way Transfer into Mailbox TWR Two-Way Recording into MailboxRestriction on TWR/TWT Activation Customising the System Quick Setup Starting UPBefore Programming Recording MessagesStarting the Quick Setup PBX Type Required ProceduresScreen output PBX Type Press EnterExtension Numbers of VPS Ports Screen output Extension Numbers for MailboxesCreating Mailboxes Length of mailbox numbers Mailbox numbers displayed on this screenExample Port Service Setting Screen output Password Setting Screen outputDate and Time Setting Screen output Activating the Quick Setup Screen outputScreen output when Quick Setup is finished Port Setting Options Custom Service Setting ExampleSample Custom Service Message Sample Custom Service TreeCustom Service Features Sample Custom Service for Foreign LanguagesTime Service Intercom PagingCustom Service Programming RS-232C SettingsPort Setting Disconnect ParameterNone SystemDescription Value Range Description/Function Default ExtnOthers None Keypad Assignment Options Entry FunctionEnter Custom Service Number you want to record Recording MenusEntry Function Message Manager’s mailbox might be 98, 998, 9998, orChecking Operation Voice MailMailbox Groups To establish a mailbox groupInterview Service Extension GroupsTo establish an extension group Return to the Main Program MenuAutomated Attendant Department Dialing ServiceTo structure an interview mailbox Operator Service Setting Ports Port Service MenuEnter the data using the table below as a guide System GreetingUser Return to Program-Service Setting-Auto. Attn. Setting Menu Automated Attendant ParametersAutomated Attendant Menu Department DialingEnable Operator’s ParametersHold 998After playing Thank you for calling Caller Select Setting Mailboxes Mailbox Setting MenuFrom Mailbox Setting Menu Entering a MailboxEnter the data using the following table as a guide Telephone Parameter Value Range Description/Function DefaultContinuously No Use Deleting a Mailbox Password ResetMailbox Listing Setting Mailboxes Training the Subscriber Final Setup Accessing the Message Manager’s Mailbox Main Menu of Message Manager’s ServiceAccess the Message Manager’s Main Command Menu Company Greetings Enter #6 998,5,1Custom Service Greetings Enter #6 998,5,4 Access the Main Menu of Message Manager’s ServicePress 4 to change the Custom Service Menu Customising User Prompts Enter #6 998,5,6Message MANAGER’S Mailbox Mailbox Setting UP Mailboxes Recording Personal GreetingsRecording the Owner’s Name Dial the Extension Number of the VPSVPS tells you the customer’s name State the Owner’s First and Last Name at the tonePress 2 to accept From System Administration Top Menu Backing UP the SystemFollowing steps are for HyperTerminal as an example Press Return or EnterBacking UP the System System Maintenance and Troubleshooting Initialising the System System Administration Top Menu-4To initialise the system, follow the menu path as shown Type Y this places the VPS in the off-line mode Type \Utility Commands System Administration Top Menu-3Set Password Pass Off-line Set OflnOn-line Set Onln Type ONLN, then Press ReturnType 1 or Set Time TimeType TIME, then Press Return Error Log Display Elog Print Reports at Specified Time PsetType PSET, then Press Return Type ELOG, then Press ReturnError Indications at System Startup Saving the System Data to the Backup Device Save HDD System ErrorError and Warning Indications During System Operation Disk Storage Space is NOWType SAVE, then Press Return Press ReturnLoading New or Saved Data to the VPS Load Type LOAD, then Press ReturnCustom Service Report Crep This command is only valid when in the Ascii Terminal modePrint All of the VPS Parameters Gprn Program Version Display VersCustom Service Menu Access Count Clear Cclr Setting Minimum Recording Length MRL Minimum recording length can only be set using this commandMessage Waiting Lamp Retry Times MWL Modified Prompt List MpltWill not be Heard Utility Command List HelpType HELP, then Press Return Quick Setup Qset Quick setup requires VT100 emulation softwareCircuit Condition Display Lmon Type QSET, then Press ReturnMeans enable for the port means disable for the port Touchtone Information Display PutdSample display Wait for Caller ID WcidType WCID, then Press Return System Administration Top Menu-2-1 System Administration Top Menu-2-2System Reports Mailbox AssignmentsCOS Class of Service Assignments System Administration Top Menu-2-1-1System Administration Top Menu-2-1-2 COSSystem Administration Top Menu-2-1-3 System Service Report=LIFO, F=FIFO System Administration Top Menu-2-1-4 Call Account ReportSystem Administration Top Menu-2-1-5 System Administration Top Menu-2-2-1Port Usage Report Port Usage Statistics ClearSystem Administration Top Menu-2-1-6 System Administration Top Menu-2-2-2Disk Usage Report Disk Usage Statistics ClearMailbox Usage Report System Administration Top Menu-2-1-7Mailbox Usage Statistics Clear System Administration Top Menu-2-2-3 System Administration Top Menu-2-1-8System Administration Top Menu-2-2-4 Fax Call ReportSystem Reports Troubleshooting Guide Unable to access Line disconnection occursWhile transferring an Outside callUnable to call Operator Connected terminal RS232C port does not OperateSpecifications Specifications System Features A1 System Features Table A-1ADMINISTRATION-SERVICE Settings Incoming Call Services AutomatedOutgoing Call Services Message Waiting Attendant ParametersCOS Class of Service ADMINISTRATION-SETTINGParameters To the messages from assigned numbers left Send to it a callback number. The callback Setting System Administration PORT/TRUNK ServiceAdministration Company GreetingOptions CclrADMINISTRATION-SETTING COS Class of Service Parameters VPS with Panasonic KX-TD Digital PBXOr immediately. This feature also permits Messages VPS with Panasonic KX-T Phone SystemsUntil the subscriber answers Are able to record questions directly into their Feature Description References That do not have a telephone D2 Managing the General Setting COS Class Service ParametersDelivery Mailbox Message Waiting NotificationMessage Waiting Notification Disconnect Message*1-caller is Thank you for callingCOS Class of Service Parameters ADMINISTRATION-PORT Trunk ServiceDelivering Messages Reply to Message Sender-permitsForwarding SET FWD Busy or No Answer-Forward allOutside Line Manual Lunch Mode-Operates only Manual Break Mode-Operates onlySystem Clock System Administration Setting COS Class Service ParametersUsage System Reports VPS ADMINISTRATION-PORT Trunk Service English System Administrators Guide B1 System Navigation Keyboard UseVT100 or Compatible Terminals Other RS-232C Terminals Ascii TerminalsUsing the Interface Programming GuidanceProgramming Menu Structure Diagram Enter Delete Listing B2 System ADMINISTRATION-MAILBOXES Editing MailboxesTable B-4 Parameter Value Range Description/Function Default Notification Setting Notification Setting-Device 1, 2, orRemote Call Forward to CO System Administration Top Menu-1-1-2-Mailbox No Deleting a MailboxResetting a Mailbox Password System Administration Top Menu-1-1-3-Mailbox NoSystem Administration Top Menu-1-1-4 Listing MailboxesClass of Service Setting System Administration Top Menu-1-2-COS No.1-64System Administration Top Menu-1-2-COS No.1-62 COS Nos -62 for subscribersTable B-7 Parameter Value Range Description/Function Default LifoFeatures To end recording, hang up or press 1 for moreTo pause and restart recording, press YesCID Disable MWL0030 MoveCOS Nos & 64 for Managers System Administration Top Menu-1-2-COS No.63-64100 To be set include Beeper Callback No. Entry Mode, MWL Has accessed the mailbox Port 1-12-Day Mode B4 System ADMINISTRATION-PORT/TRUNK ServiceB4.1 Port Assignment Port 1-12-Night Mode System Administration Top Menu-1-3-1-Port No.1-12-2Port 1-12-Lunch Mode Port 1-12-Break ModeTrunk 1-48-Day Mode B4.2 Trunk Group AssignmentTrunk 1-48-Night Mode System Administration Top Menu-1-3-2-Trunk Group No.1-48-2Trunk 1-48-Lunch Mode Trunk 1-48-Break ModeSystem Administration Top Menu-1-3-2-Trunk Group No.1-48-3 System Administration Top Menu-1-3-2-Trunk Group No.1-48-4B5 System ADMINISTRATION-SERVICE Settings B5.1 Automated Attendant ParametersDepartment Dialing Operator’s ParametersOperator’s Parameters-Day Mode-Operator Playing Thank you for calling Extension number can be assigned Or call another extension. In some cases, a call to Operator’s Parameters-Lunch Mode-Operator 1, 2 Operator’s Parameters-Night Mode-Operator 1, 2Operator’s Parameters-Break Mode-Operator 1, 2 System Administration Top Menu-1-4-1-3 System Administration Top Menu-1-4-1-3-2Alternate Extension Assignment Alternate Extension Group-EnterSystem Administration Top Menu-1-4-1-3-3 B5.2 Custom ServiceAlternate Extension-Listing Transferred. The Extn. setting enter E enables Telephone keypad. Callers are able to access these B5.3 Caller ID Call Routing Parameters System Administration Top Menu-1-4-3Caller ID Call Routing-Enter Caller ID Call Routing-Delete System Administration Top Menu-1-4-3-3Caller ID Call Routing-Listing B6 System ADMINISTRATION-SYSTEM Parameter Settings B6.1 System Group AssignmentSystem Group Assignment-Mailbox Group Mailbox Group-EnterMailbox Group-Delete Mailbox Group-ListingSystem Group Assignment-Extension Group Extension Group-EnterB6.2 Time Group Service System Administration Top Menu-1-5-1-2-2-Group List NoSystem Administration Top Menu-1-5-1-2-3 Extension Group-DeleteSystem Administration Top Menu-1-5-2 Time Group Service-Service ModeAutomatic Mode Time Group Service-Time Service Time Service-Time Group 1-8-Day ServiceCaller ID Call Routing Trunk Service Port Service System Administration Top Menu-1-5-2-2-Time Group No.1-8Time Service-Time Group 1-8-Lunch Service Time Service-Time Group 1-8-Break ServiceHoliday Setting-Enter B6.3 Holiday SettingSystem Administration Top Menu-1-5-3 DD/MM-DD/MM DD/MMHoliday Setting-Delete Holiday Setting-ListingSystem Administration Top Menu-1-5-3-2 System Administration Top Menu-1-5-3-3B6.5 Prompt Setting For service in English, pressFor service in Spanish, press For service in Chinese, pressSystem Administration Top Menu-1-5-6 B6.6 System Caller Name AnnouncementSystem Caller Name Announcement-Enter AfterB6.7 Other Parameters System Caller Name Announcement-DeleteSystem Caller Name Announcement-Listing Other Parameters-Extension Numbering PlanSystem Administration Top Menu-1-5-7-1 Other Parameters-Dialing Parameter Table B-29 Parameter Other Parameters-Message Waiting Notification Other Parameters-External Message Delivery To cancel holding, press 2 now Other Parameters-Call HoldOne other person is queuing Otherwise, I’ll try your party againOther Parameters-Rotary Telephone Service System Administration Top Menu-1-5-7-7Other Parameters-Intercom Paging Parameter To continue holding, pressOther Parameters-Fax Management Have a call for mailbox owner’s nameExample The FAX transfer situation is as follows. One Attempt was no answerOther Parameters-Disconnect Parameter Example You have 1 FAX messageB7 System ADMINISTRATION-HARDWARE Settings B7.1 RS-232C ParametersB7.2 Port Setting Port Setting MenuSystem Administration Top Menu-1-6-2 B7.3 PBX Interface ParametersDPT System Administration Top Menu-1-6-3FTX FWW DPT None-Both PBX and VPS work independently Inband Signaling Parameters System Administration Top Menu-1-6-3-2Inband Integration PBX Interface Parameters System Administration Top Menu-1-6-3-3 Digit Translation Table Parameters-Inter-Digit TimeoutDigit Translation Table Parameters Digit Translation Table Parameters-Input/Output VPS Port ParametersSystem Managers Guide To Access the System Manager’s Mailbox C1 Accessing the System MANAGER’S MailboxEnter your password, followed by # Creating and Editing a Mailbox C2 Setting UP MailboxesType the mailbox number Deleting a Mailbox Password Press 1 to delete the password C3 Setting COS Class of Service Parameters Personal Greeting Length New Message Retention TimeSaved Message Retention Time Message LengthMessage Cancel for Live Call Screening Number of MessagesTotal Message Time Message Retrieval OrderDirect Mailbox Access Subscriber Service Prompt ModeIntercom Paging Group Number Remote Call Forward to COCaller ID Screening Play Personal Greeting for Caller IDMessage Notification Auto Forwarding External Message DeliverySystem Prompt User 1 Prompt User 2 Prompt Selective Prompt C4 Setting the System Clock Type the current time and Press #Press 1 for AM or 2 for PM Type the current month and Press #Press 2 to accept the date C5 Changing the Service Mode Setting Assigning the Service ModeType the Time Group number C6 Changing the Company Greeting Setting C7 Checking System Usage System Reports Obtaining System ReportsClearing the Reports Delivering Messages to All Mailboxes Broadcasting Messages C8 Delivering MessagesDelivering Messages to Specified Mailboxes Checking Mailbox Distribution Record the message at the tone and PressType the time and Press # Press 1 for AM or 2 for PM Type the date month and day and Press #Type the password and Press # C9 Customising the System MANAGER’S MailboxC10 Listening to System Manager Messages Message Managers Guide D1 Accessing the Message MANAGER’S Mailbox To Access the Message Manager’s MailboxD2 Managing the General Delivery Mailbox Listening to MessagesTransferring Messages Type the destination mailbox numberRecord the comments and Press D3 Setting UP Message Waiting Notification Setting Message Waiting Lamp StatusSetting Notification by Calling Status Setting Device StatusAssigning Notification Numbers Type the telephone numberPress 1 to be notified by telephone or 2 by a beeper pager Message Manager’s Password D4 Customising the Message MANAGER’S MailboxOperator’s Extensions Telephone Numbers 1 and 2 for Remote Call Forward to COOperator 1’s extension number cannot be deleted Type the extension numberD5 Setting the System Clock Type the day and Press #Press 2 to accept the date entered D6 Recording Messages Recording Menus and Voice LabelsRecording User Prompts For the Company Greetings-Enter the Company Greeting NumberPress Press 2 to return to bPress 2 to retain the current recording-Return to b Press 2 to go to g Press 3 to turn off/on the promptRecording System Caller Names D9 List of Modifiable PromptsEnter the Caller ID List Number*1 1-120 to be modified Record the name at the tone and PressD7 Remote Call Forwarding SET Setting COS Class of Service ParametersAssigning the Remote Call Forwarding Set Press 1 to change the extension number-Return to Step For FWD All-Go to StepPress 1 to change the telephone number. Return to Step Prompts Common to VM and AA Services D8 List of Prompts for Voice Mail and AA ServiceTable D-1 Prompt No Modifiable Prompts AA Prompts VM PromptsTable D-3 Prompt No Modifiable Prompts Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s D9 List of Modifiable PromptsApril August Callback Number Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s December Dial ToneEight Eight HourEighteen Eighteen HourEighteen Minute EighteenthTable D-4 Prompt Modifiable Prompts Linked to Prompt No. s Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s February FifteenFifteen Hour Fifteen MinuteFifty Minute Fifty EightFifty Eight Minute Fifty Five324 Installation Manual Forty Forty MinuteForty Eight Forty Eight MinuteFriday FourthHASH# Hundred January JulyJune MarchTable D-4 Prompt Modifiable Prompts Linked to Prompt No. s Monday More than ONE HundredNine Nine HourNineteen Nineteen HourONE ONE HourOWE OWE EightPause Pulse Dialling Mode POUND#Saturday SecondSeptember SevenSeventeen Seventeen HourSeventeen Minute SeventeenthTable D-4 Prompt Modifiable Prompts Linked to Prompt No. s Star SundayTEN TEN HourThird ThirteenThirteen Hour Thirteen MinuteThirty Nine Minute Thirty ONEThirty ONE Minute Thirty SevenThousand ThreeThree Hour Thursday342 Installation Manual Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s 346 Installation Manual Installation Manual 347 Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s Table D-4 Prompt Modifiable Prompts Linked to Prompt No. s Tone Dialling Mode TuesdayTwelfth TwelveTwenty Twenty HourTwenty Minute Twenty EightTwenty TWO Minute TwentiethTWO TWO HourSubscriber Service Table D-5 Linked Prompts ListZero Receive Message Table D-6Message Scan Table D-7 Message Delivery Table D-8Personal Group Distribution List Table D-9 Check Mailbox Distribution Table D-10Interview Mailbox Management Table D-13 Message Waiting Notification Table D-12Fax Management Table D-14 Auto Configuration Alternate Extension GroupAuto Forwarding Automated AttendantCustom Service Setting Default SettingCaller ID Call Routing Caller Name Announcement System/PersonalDelayed Ringing Direct Mailbox AccessDelete Message Confirmation Delivery TimeExternal Delivery Message External Message Delivery ListExternal Message Delivery Redial Fast ForwardIncomplete Call Handling Service Interview ServiceIntegration Intercept Routing No AnswerLogical Extension All Calls Transfer to Mailbox Mailbox Capacity messagesMailbox Capacity recording time Mailbox ExtensionPassword Message TransferMessage Waiting Lamp Message Waiting NotificationPersonal Greetings Personal Greeting for Caller IDPersonal Group Distribution List PortService Mode Remote Call Forwarding SetReview RewindSystem Administration System AdministratorSubscriber System External Message Delivery Duration TimeTime Synchronisation Two-Way Recording TWRTwo-Way Transfer TWT Unlimited Message LengthInstallation Manual Index Accessing the Message MANAGER’S Mailbox 296 Installing Port Expansion Cards KX-TVP102 or KX-TVP204 Message Managers Guide Setting COS Class of Service Parameters Unpacking Installation Manual Copyright