Panasonic KX-TVP200 installation manual D6 Recording Messages, Recording Menus and Voice Labels

D6 RECORDING MESSAGES

D6 RECORDING MESSAGES

The Message Manager is responsible for recording various system messages (specifically: menus, voice labels, user prompts, and system caller names). He is responsible for maintaining the following:

•Company Greetings—Up to 32 company greetings for business/non-business and Lunch/ Break hours as well as holidays can be selected, recorded, or deleted as necessary.

•Company Name

•The Department Dialling Menu (maximum length: 6 min)—A caller can access departments with the touch of one key. Nine Department Dialling selections (1 to 9) can be recorded.

•The Custom Service Menus (maximum length: 6 min each)—Up to 100 custom service menus can be recorded. These menus guide callers to the services they require without the need for a human operator. This is the most useful and powerful feature of your Panasonic Voice Processing System. For example, the Message Manager can record menus in a wide variety of foreign languages.

•* The Voice Labels (maximum length: 6 min each)—Up to 20 System Group Distribution Lists can be created by the System Administrator. Each list can have a voice label.

•The User Prompts (maximum length: 6 min each)—There are 3 kinds of voice mail prompts:

(1) System Prompts, (2) User 1 Prompts, and (3) User 2 Prompts. Generally, the System Prompts should be left alone; they are recorded by the factory in English. However, the Message Manager can record User 1 Prompts and User 2 Prompts in any language he wishes.

•The Multilingual Selection Menu (maximum length: 6 min)—With this menu, callers can select the language they prefer to hear all prompts (mentioned in the previous paragraph, "The User Prompts"). For example, the Message Manager can record a menu like this:

For English, press (7). For Spanish, press (8). For Chinese, press (9).

•* The System Caller Names (maximum length: 4 s each)—Up to 120 Caller ID numbers can be registered by the System Administrator. The Message Manager is responsible for recording a name for each Caller ID number.

* While the System Administrator programmes via a personal computer, the Message Manager cannot record the Voice Labels and System Caller Names. The VPS plays "Sorry, this function is not available".

Recording Menus and Voice Labels

1.Log in the Main Menu.

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