HP hn200e manual Remote Support tab

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Ethernet gateway

The index will help you locate additional information related to the operation of the Gateway Control Panel.

Remote Support tab

The Remote Support tab provides access to the HP Customer Care Web site and also provides an opportunity for HP customer care experts to assist you directly if you experience difficulties you cannot solve by other means. A button on the tab takes you through the process of allowing HP Customer Care direct access to your Gateway, which it can then configure via remote access.

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Contents Ethernet gateway Acknowledgements and notices Contents Specifications Introduction Hp digital home networking ethernet gatewayGateway features Ethernet gateway ports Getting to know the Ethernet gatewayEthernet gateway rear panel Ethernet gateway front panel LEDs LAN indicatorsReset button Ethernet gateway front panel LEDs Ethernet gateway Gateway system tray application OverviewGateway System Tray icon yellow Status notification windows Connection to Gateway Lost Internet Connection Operational Accessing a menu choice Pop-up menuCheck for upgrade Internet speed meter Gateway control panel Save the current Gateway configuration Choose location for configuration backup file Restore a previous Gateway configuration Internet connection diagnosticInternet connection diagnostic start window Internet connection diagnostic report window Internet Connection Diagnostic Parameter Message Meaning Interpreting a failed report for any parameterGet current network status Exit Notify me when network events occurAbout HP Digital Home Networking Ethernet gateway Gateway control panel Accessing the gateway control panel Select Gateway control panel Password hint window Apply button Cancel buttonGateway control panel screen OK buttonClick Change Password Hint Password tabClick Change Password Gateway control panel tabsTo block specified computers from Internet access Internet Access tabApplication Access tab To block access to Internet applicationsTo add a new application to the list To enable hosting of Internet servicesApplication Hosting tab To remove an application from the list FAQ & Troubleshooting tabExpert Interface tab Remote Support tab Frequently asked questions FAQs Gateway general informationWhat is DMZ Hosting? How can I block corrupted FTP downloads?How many IP addresses can the Gateway support? Installation and configuration optionsWhere is the Gateway installed on the network? How many ports can be simultaneously forwarded?Ethernet gateway How do I get Napster to work with the Gateway? Supported softwareDoes the Gateway support ICQ send files? Does the Gateway support IPsec? Is IPSec Pass-Through supported by the EtherFast Gateway? Supported featuresWhat are the advanced features of the Gateway? Does the Gateway support IPX or AppleTalk?Upgrade information How will I be notified of new Gateway firmware upgrades?Can’t browse through the Gateway TroubleshootingCan’t connect to the Gateway Can’t access my e-mail or the Internet Can’t obtain an IP address from my cable or DSL modemAdvanced administration Appendix the expert interfaceScreens and functions DhcpSetup Ethernet gateway Setup Password To change your passwordTo enable remote management To change remote management passwordStatus Status Dhcp Dhcp Clients Table Screen Log Help Advanced FiltersAdvanced Filters Screen Select Enable Forwarding Port forwardingClick Port Triggering To add a server using forwardingTo delete a server entry To view the current routing table To set up Dynamic RoutingDynamic routing Static routing To view current routing table To create a static route entryTo delete a static route entry Click Delete this EntryTo deactivate the DMZ Host DMZ hostTo activate the DMZ Host MAC address clone Advanced Ethernet gateway Specifications GeneralEnvironmental Glossary Dhcp Dynamic Host Configuration Protocol CSMA/CD Carrier Sense Multiple Access/Collision DetectDefault gateway Client/server networkDNS Domain Name System ESS Extended Service SetEssid Extended Service Set Identification DSL Digital Subscriber LineFirmware Fhss Frequency Hopping Spread SpectrumFirewall FTP File Transfer ProtocolInternet ISP Internet Service providerMAC Media Access Control address IntranetNetwork mask NetworkNetwork adapter NIC Network Interface CardProtocol Pptp Point-to-Point Tunneling ProtocolPrint server Proxy serverServer Ssid Service Set IDSwitch SPI stateful packet inspectionTftp Trivial File Transfer Protocol WEP Wired Equivalent PrivacyTCP/IP Transmission Control Protocol/Internet Protocol Token ring topologyEthernet gateway Index Ethernet gateway Regulatory notices Hewlett-packard companyEthernet gateway