HP mt40 Mobile manual HP Velocity-protected flows not established

HP Velocity troubleshooting HP Velocity-protected flows not established

HP Velocity-protected flows not established

HP Velocity protected flows not established

Set both endpoints to “Protect” mode.

Is it a

No

supported

HP Velocity protocol?

Yes

Is HP

No Velocity set to “Protect” on both endpoints?

Yes

HP Velocity will only form protected flows for supported protocols.

‡Try reinstalling HP Velocity.

‡Replace the HP thin client if possible.

‡Reboot the server side, if possible.

‡Check the traffic paths for a security server or firewall that could be blocking traffic.

‡Disable HP Velocity on the clients.

‡Open a ticket.

	Try				Is
Yes	another client.	No	Are other	Yes			No
					the issue
	Does it create		protocols being		with a	VDI
	protected flows?		protected?
					protocol?
	No					Yes

‡ Check the traffic paths for a security server or firewall. ‡ Open a ticket.

Yes	Can you	No		Is it a		No
	form protected			valid
	flows to another			HP Velocity
	HP Velocity			deployment?
	Server?
					Yes
							Make the necessary changes
							to the topology or configuration.
							See the HP Velocity Server Side
			Call HP support or open a ticket.
							Deployment Guide.

HP Velocity FAQ and Troubleshooting Guide 22