HP vp6311, vp6320, vp6310b, vp6315 manual Troubleshooting suggestions

Page 61

For a computer connection, set the display resolution as the computer to the same resolution as the projector, 800 × 600 or 1024 × 768 (see “Specifications” on page 65). If the computer has multiple monitors, adjust the resolution of the monitor assigned to the projector.

For a computer connected to the S-video port, the picture cannot be as high resolution as what you see on the computer display.

If an upside-down or reversed image is displayed:

The projector has been set to the wrong position setting. Press enter, go to Setup > Advanced Setup > Projector position, and select the correct setting.

If the image is too small or too large:

Adjust the zoom ring on top of the projector.

Move the projector closer to or farther from the screen.

On the projector or remote control, press the picture mode button one or more times to see if one of the picture modes makes the image the correct size.

Press enter, go to Picture > Customize picture mode > Stretch. Try the different settings.

If the source device sends wide-screen output, press enter, go to Input, and try setting Widescreen input to Yes. Otherwise, set it to No.

If the image has slanted sides:

As much as possible, reposition the projector so that it is centered on the screen and below the bottom or above the top of the screen.

On the projector, press the keystone button until the sides are vertical.

If the image is stretched:

On the projector or remote control, press the picture mode button one or more times to see if one of the picture modes makes the image the correct size.

Press enter, go to Picture > Customize picture mode > Stretch. Try the different settings.

If the source device sends wide-screen output, press enter, go to Input, and try setting Widescreen input to Yes. Otherwise, set it to No.

If the projected colors seem slightly wrong:

See “Adjusting the picture for best color” on page 36.

Press enter, go to Help > Diagnostics, and run the color test.

If the projected colors seem completely wrong:

Be sure the pins on the cable connectors are not bent or broken.

Press enter, go to Picture > Color settings > Color space. Try the different settings.

Troubleshooting suggestions

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Contents HP vp6300 Series Digital Projector Page Contents Fixing Problems Installing PermanentlyMaintaining the Projector Reference Page Safety precautions Setting UpWhat’s in the box? Projector at a glance Identifying common featuresIdentifying major components Foucus and zoom rings Identifying the projector buttons and lights Projector buttons and lightsIdentifying back panel components Back panelVdc trigger output Remote control Accessories Positioning the projector Setting up the projectorPage Page Connecting power Connecting a computer Connecting a handheld organizer Connecting a DVI source Connecting a video sourceConnecting a component-video source Connecting an S-video source Connecting a composite-video source Turning the projector on Turning the projector on and offMoving the projector Turning the projector offAdjusting the focus and zoom Making basic adjustmentsAiming the projector Using the remote control Setting Up Showing a computer screen Showing PresentationsSelecting a different source Hiding or showing the pictureShowing Presentations Adjusting the picture and sound Adjusting the ProjectorChoosing the best picture mode Adjusting the shape of the picture Adjusting a slanted picture Adjusting other picture settings Adjusting the picture for best colorAdjusting other sound settings Adjusting the volumeAdjusting the projector setup Preventing unauthorized useChanging settings using the on-screen menu Using the on-screen menuFor a visual aid, see Back panel on Input menu Input menuPicture menu Setup menu Setup menuSound menu Sound menuHelp Help menuCleaning the projector lens Performing routine maintenanceMaintaining the Projector Getting the projector statusReplacing the lamp module Performing routine maintenance Replacing the battery in the remote control Updating the firmware Upgrading the projectorUSB method Maintaining the Projector Installing the projector Installing PermanentlyInstalling on a table Installing on the ceilingLocking the projector Installing for rear projectionControlling an external accessory Examples of room controller commands Connecting to a room controllerSerial connections Request *BRT=65CR RSRC=4CRLF Room controller commandsValue, +, -, ? Video functionsAudio functions Setup functionsPOS Power and status functionsStat Simulated key pressesTroubleshooting suggestions Fixing ProblemsPicture problems Start-up problemsTroubleshooting suggestions Fixing Problems Interruption problems Sound problemsRemote control problems Running the projector diagnostics Testing the projectorProjector Specifications SpecificationsReference Projector Specifications Video mode compatibility LED safety Safety informationMercury safety Canada Regulatory informationJapan Korea International CRVSB-05CE Reference Index VGA Mercury Safety
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