HP ep9010, ep9012 manual DVD player problems, If the image disappears from the computer screen

Fixing problems

If several picture settings seem completely wrong and you cannot fix them:

❏Press menu, go to Picture > Color settings > Reset color settings, and press ok.

❏Press menu, go to Setup > Reset all settings, and press ok.

If a scrolling or cut-off image is displayed for a computer connection:

❏Press menu, go to Picture > VGA settings > Auto sync, and press ok.

❏Turn everything off. Then power on the projector first and power on the notebook or desktop computer second.

❏If the previous steps do not correct the display image, adjust the resolution of the notebook or desktop computer to 800×600 pixels. If the computer has multiple monitors, adjust the resolution of the monitor assigned to the projector.

If the image is flickering or unstable for a computer connection:

❏Press menu, go to Picture > VGA settings > Auto sync, and press ok.

❏Press menu, go to Picture > VGA settings, and adjust Frequency or

Tracking.

If the image disappears from the computer screen:

❏For a notebook computer, you might be able to turn on both the external VGA port and the built-in screen. See the computer manual.

If text or lines from a computer display seem rough or uneven:

❏Check the focus adjustment.

❏Press menu, go to Picture > Shape settings > Reset keystone, and press ok.

If a computer display is projected with low resolution:

❏Press menu, go to Setup > DVI compatibility, and select VGA only. Note that this setting is not compatible with standard DVI devices.

DVD player problems

If a message shows an error message:

❏Be sure the disc is inserted with the label facing up.

❏Check the disc for scratches or other problems. Try cleaning the disc. Try a different disc.

User’s Guide 59