HP ep9012, ep9010 manual Sound problems

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Fixing problems

The type of disc you inserted might not be supported by the internal DVD player. If so, you cannot play this type of disc.

For a DVD, check its region code. Most DVDs have a region code marked near the center hole. Compare its region code with the region code for a DVD that plays properly on your projector. The projector can play DVDs from only one region.

If a disc in the tray does not automatically play:

A disc automatically starts playing only at the time you close the tray. If a disc is already loaded in the tray, press the play/pause button to start playing.

If the projector is off, nothing happens if you insert a disc that is not supported by the internal DVD player.

If some pictures on a CD do not show:

Some pictures with very high resolution (high number of pixels) cannot be displayed. Convert them to standard JPG format with a lower resolution.

If you cannot display a DVD menu:

Press the DVD menu button.

The current DVD probably does not have a menu.

If a ! icon appears on the screen:

You pressed a button that is not supported by the disc or by the DVD player in the current situation. The button is ignored.

Sound problems

If no sound is coming out of the projector:

If you are playing an external source, be sure you have an audio cable securely connected between the source device and the projector’s audio input.

Be sure a headphone is not plugged into the headphone jack. A headphone connection disables the internal speakers.

Press menu, go to Sound, and check that Mute is turned off and Volume is correct.

Press menu, go to Sound > Internal speakers, and be sure the speakers are turned on.

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User’s Guide

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Contents HP ep9010 Series Instant Cinema Digital Projector First Edition July Contents Showing video Index Contents Setting up Safety precautionsIdentifying the contents of the box What’s in the box?Identifying common features Projector at a glanceProjector buttons and lights Identifying major componentsIdentifying the projector buttons and lights Back panel Identifying back panel componentsRemote control Identifying features of the remote controlSetting up the projector AccessoriesPlanning your layout Setting up Setting up Image size relative to distance from the screen Connecting power Connecting a video source Connecting a component-video source Connecting an S-video source Connecting a composite-video source Connecting a DVI source Connecting a Scart source Connecting a sound system Setting up Connecting several video sources Connecting a computer Turning the projector on and off Turning the projector onTurning the projector off Moving the projectorMaking basic adjustments Selecting a sourceAiming the projector Adjusting the focus and zoom Changing the picture mode Press menu and go to Picture Customize picture modeAdjusting the shape of the picture Adjusting a slanted picture Adjusting the volumeSetting up Using the built-in DVD player Playing DVDs and CDsPlaying a DVD Using special play options Opening the DVD menuShowing pictures Playing audio CDsResume playing music Play/pause Playing DVDs and CDs Showing video Showing the video sourceHiding or showing the picture Showing a computer screenShowing video Adjusting the projector Adjusting the picture and soundAdjusting the picture Adjusting the soundUsing the on-screen menu Adjusting the projector setupChanging settings using the on-screen menu Input menu Picture menuSource or each viewing environment. You can also Setup menu Sound menuHelp menu Adjusting the projector Cleaning the projector lens Maintaining the projectorGetting the projector status Replacing the lamp module Replacing the lamp module requires special considerationReplacing the battery in the remote control Maintaining the projector Fixing problems Troubleshooting suggestionsIf the red temperature light is on or blinking If both red warning lights are blinkingStart-up problems Picture problemsIf the image is out of focus If the image is too small or too largeIf the image has slanted sides If the image is stretched If the projected colors seem slightly wrongIf the projected colors seem completely wrong DVD player problems If a computer display is projected with low resolutionIf a message shows an error message If the image disappears from the computer screenSound problems Interruption problems If no sound is coming out of an external sound systemIf the projector stops responding to all controls If the lamp shuts off during a showTesting the projector Remote control problemsIf the remote control does not operate If the lamp burns out or makes a popping soundSupport and warranty SupportContacting HP support Americas Limited warranty HP digital projector limited warranty statementExtent of limited warranty Obtaining HP repairLimitations of warranty Limitations of liabilityLocal law Support and warranty Specifications ReferenceOperating Video mode compatibility Safety information Laser safetyLED safety Laser dataMercury safety Regulatory informationConnections to peripheral devices Canada Japan Korea InternationalDeclaration of conformity Reference Index Index Index Index Page Page Page 5990-3664 Mercury Safety
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