HP ep9010, ep9012 manual Support and warranty, Contacting HP support

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Support and warranty

Support

Contacting HP support

HP provides expert advice on using your HP digital projector or solving problems with your digital projector. Support options and availability vary by product, country/region, and language. The HP support process works most effectively if you seek assistance in the following order:

Step 1: HP digital projector documentation

Use this owner’s manual and the setup guide included with the projector. From our experience, a large percentage of customer issues are addressed in the owner’s manual. Manuals in all supported languages are included on the CD shipped with the projector.

Step 2: HP e-support

HP e-support offers online, instant access to support information, helpful tips, and the latest updates 24 hours a day, seven days a week, at no cost to you. This service requires access to the Internet. Visit our website at http://www.hp.com/support.

Step 3: HP phone support

HP provides telephone support free of charge for as long as you own your projector. (Standard phone company charges may apply.) Telephone support is available in any country or region where the product is distributed by HP. HP e-support is always available at no cost—see “Step 2: HP e-support”.

See the following table for a list of phone numbers. For the latest phone numbers, visit http://www.hp.com/support. Have your projector’s model and serial number available when you call.

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