HP Dv6-7020us manual Restore and recovery, Restoring to a previous system restore point

Page 88

Restore and recovery

Restoring to a previous system restore point

Sometimes installing a software program causes your computer or Windows to behave unpredictably. Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you can restore the computer to a previous system restore point (created at an earlier date and time).

To restore to a previous system restore point, when the computer was running correctly:

1.Select Start > Control Panel > System and Security > System.

2.In the left pane, click System Protection.

3.Click the System Protection tab.

4.Click System Restore, and follow the on-screen instructions.

Restoring specific files

If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin, or if files become corrupt, restoring specific files is useful. Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager. You can only restore specific files that you have backed up before.

Restoring specific files using Windows Backup and Restore

Windows allows you to restore files that were backed up using Windows Backup and Restore:

1.Select Start > Control Panel > System and Security > Backup and Restore.

2.Follow the on-screen instructions to restore your backup.

NOTE: Windows includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.

Recovering the original system using HP Recovery Manager

HP Recovery Manager software allows you to repair or recover the computer to its original factory state.

What you need to know

●HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the disc provided by the manufacturer.

●A system recovery should be used as a final attempt to correct computer issues. If you have not already tried restore points (see Restoring to a previous system restore point on page 78) and partial restores (see Restoring specific files on page 78), try them before using HP Recovery Manager to recover your system.

●A system recovery must be performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail.

78 Chapter 11 Backing up, restoring, and recovering

Page 87 Page 89
Image 88
Page 87 Page 89
Contents User Guide Product notice Software termsSafety warning notice Iv Safety warning notice Table of contents Using Sleep or Hibernation Managing and sharing information Securing your computer and information Input power Operating environment Page Best practices Starting rightFun things to do Resource Contents More HP resourcesGetting to know your computer Finding your hardware and software informationFront Component DescriptionUsing Sleep or Hibernation on Right sideRight side Left side Rear Display Communication and Chat CyberLink YouCamWebcam light On The webcam is in use Top TouchPadLights Sleep or Hibernation onButtons, speakers, and fingerprint reader select models only Speakers Produce sound By selecting Start Control Panel Hardware KeysSound Beats Audio Control Panel Num lock key Bottom Labels ComponentConnecting to a wireless network Connecting to a networkUsing the wireless controls Using HP Connection Manager select models only Using the wireless buttonUsing operating system controls Using a Wlan Using an Internet service providerConfiguring a wireless router Setting up a WlanProtecting your Wlan Using Bluetooth wireless devices select models only Connecting to a WlanConnecting to a local area network LAN Enjoying entertainment features Multimedia FeaturesUsing the webcam Select Start Control Panel HardwareUsing audio Connecting speakersConnecting headphones Connecting a microphoneUsing Beats Audio Accessing Beats Audio Control PanelUsing video Checking the soundConnecting a VGA monitor or projector Connecting an Hdmi TV or monitor Configuring audio settings with Hdmi TV Using Intel Wireless Display select models onlyManaging your audio and video files Using the keyboard and pointing devices Using the keyboard Using ALT GR key combinationsUsing the action keys Icon Key DescriptionF10 Using the keypad Using the hot keysUsing the integrated numeric keypad Using the TouchPad Turning the TouchPad off or onNavigating SelectingUsing TouchPad gestures Scrolling Pinching/ZoomingRotating FlickingManaging power Using Sleep or Hibernation Initiating and exiting SleepSetting password protection on wakeup Initiating and exiting HibernationUsing the power meter Selecting a power planRemoving a user-replaceable battery Running on battery powerFinding battery information Identifying low battery levels Conserving battery powerStoring a user-replaceable battery Disposing of a user-replaceable battery Running on external powerReplacing a user-replaceable battery Using HP CoolSense select models only Shutting down the computerUsing a USB device Connecting a USB deviceManaging and sharing information Type DescriptionConnecting a powered USB device Removing a USB deviceInserting and removing digital storage cards Using optical drives Inserting an optical disc Removing an optical disc Sharing drives on the networkImproving performance Maintaining your computerHandling drives Replacing a hard drive Page Using Disk Defragmenter Using HP 3D DriveGuardUsing Disk Cleanup Adding or replacing memory modules Page Page Cleaning your computer Cleaning the display, sides, and coverCleaning the TouchPad and keyboard Updating programs and driversTraveling with or shipping your computer Computer risk Security feature Securing your computer and informationUsing passwords Locating your security softwareSetting Setup Utility Bios passwords Setting Windows passwordsPassword Function Using the fingerprint reader select models only Using HP SimplePassUsing your registered fingerprint to log on to Windows Registering fingerprintsUsing antivirus software Using Internet security softwareUsing firewall software Installing Windows security updates Installing software updatesInstalling HP and third-party software updates Using an optional security cable lock Securing your wireless networkBacking up your software applications and information Starting Setup Utility Bios Using Setup Utility Bios and System DiagnosticsUpdating the Bios Determining the Bios version Downloading a Bios updateUsing System Diagnostics Creating backups Backing up, restoring, and recoveringCreating recovery media to recover the original system Creating system restore points What you need to knowTips for a successful backup Creating a system restore pointBacking up system and personal information Creating a backup using Windows Backup and Restore Restore and recovery Restoring to a previous system restore pointRecovering the original system using HP Recovery Manager Restoring specific files using Windows Backup and RestoreRecovering using HP Recovery partition select models only Recovering using the recovery mediaChanging the computer boot order Input power SpecificationsInput power Rating Operating environment Troubleshooting and support Disc drive problems TroubleshootingWireless connection problems Cannot connect to a Wlan Cannot connect to a preferred networkCurrent network security codes are unavailable Wlan connection is very weakCannot connect to the wireless router Audio problemsNetwork status icon is not displayed Resolving a low battery level Power management problemsTroubleshooting an AC adapter Page Contacting customer support Electrostatic Discharge Bios IndexHdmi
Top Page Image Contents