HP Dv6-7020us manual Audio problems, Cannot connect to the wireless router

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Cannot connect to the wireless router

If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds.

If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, see the router manufacturer's instructions.

Network status icon is not displayed

If the network status icon is not displayed in the notification area after you configure the WLAN, the software driver is either missing or corrupted. A Windows “Device not Found” error message may also be displayed. The driver must be reinstalled.

Get the latest version of the WLAN device software and drivers for your computer from the HP website at http://www.hp.com. If the WLAN device you are using was purchased separately, consult the manufacturer's website for the latest software.

To get the latest version of the WLAN device software for your computer, follow these steps:

1.Open your Internet browser and go to http://www.hp.com/support.

2.Select your country or region.

3.Click the option for software and driver downloads, and then type your computer model number in the search box.

4.Press enter, and then follow the on-screen instructions.

NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's website for the latest software.

Audio problems

To check the audio functions on your computer, follow these steps:

1.Select Start > Control Panel > Hardware and Sound > Sound.

2.When the Sound window opens, click the Sounds tab. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button.

You should hear sound through the speakers or through connected headphones.

To check the recording functions on your computer, follow these steps:

1.Select Start > All Programs > Accessories > Sound Recorder.

2.Click Start Recording and speak into the microphone. Save the file to your desktop.

3.Open a multimedia program and play back the sound.

To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound.

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Contents User Guide Software terms Product noticeSafety warning notice Iv Safety warning notice Table of contents Using Sleep or Hibernation Managing and sharing information Securing your computer and information Input power Operating environment Page Best practices Starting rightFun things to do More HP resources Resource ContentsFinding your hardware and software information Getting to know your computerFront Component DescriptionRight side Using Sleep or Hibernation onRight side Left side Rear Communication and Chat CyberLink YouCam DisplayWebcam light On The webcam is in use TouchPad TopSleep or Hibernation on LightsButtons, speakers, and fingerprint reader select models only Speakers Produce sound By selecting Start Control Panel Hardware KeysSound Beats Audio Control Panel Num lock key Bottom Component LabelsConnecting to a wireless network Connecting to a networkUsing the wireless controls Using HP Connection Manager select models only Using the wireless buttonUsing operating system controls Using an Internet service provider Using a WlanConfiguring a wireless router Setting up a WlanProtecting your Wlan Connecting to a Wlan Using Bluetooth wireless devices select models onlyConnecting to a local area network LAN Multimedia Features Enjoying entertainment featuresSelect Start Control Panel Hardware Using the webcamConnecting speakers Using audioConnecting a microphone Connecting headphonesUsing Beats Audio Accessing Beats Audio Control PanelChecking the sound Using videoConnecting a VGA monitor or projector Connecting an Hdmi TV or monitor Configuring audio settings with Hdmi TV Using Intel Wireless Display select models onlyManaging your audio and video files Using the keyboard and pointing devices Using ALT GR key combinations Using the keyboardUsing the action keys Icon Key DescriptionF10 Using the keypad Using the hot keysUsing the integrated numeric keypad Turning the TouchPad off or on Using the TouchPadSelecting NavigatingUsing TouchPad gestures Pinching/Zooming ScrollingFlicking RotatingManaging power Initiating and exiting Sleep Using Sleep or HibernationInitiating and exiting Hibernation Setting password protection on wakeupSelecting a power plan Using the power meterRemoving a user-replaceable battery Running on battery powerFinding battery information Identifying low battery levels Conserving battery powerStoring a user-replaceable battery Disposing of a user-replaceable battery Running on external powerReplacing a user-replaceable battery Shutting down the computer Using HP CoolSense select models onlyConnecting a USB device Using a USB deviceManaging and sharing information Type DescriptionRemoving a USB device Connecting a powered USB deviceInserting and removing digital storage cards Using optical drives Inserting an optical disc Sharing drives on the network Removing an optical discImproving performance Maintaining your computerHandling drives Replacing a hard drive Page Using Disk Defragmenter Using HP 3D DriveGuardUsing Disk Cleanup Adding or replacing memory modules Page Page Cleaning the display, sides, and cover Cleaning your computerCleaning the TouchPad and keyboard Updating programs and driversTraveling with or shipping your computer Securing your computer and information Computer risk Security featureLocating your security software Using passwordsSetting Setup Utility Bios passwords Setting Windows passwordsPassword Function Using HP SimplePass Using the fingerprint reader select models onlyUsing your registered fingerprint to log on to Windows Registering fingerprintsUsing antivirus software Using Internet security softwareUsing firewall software Installing Windows security updates Installing software updatesInstalling HP and third-party software updates Using an optional security cable lock Securing your wireless networkBacking up your software applications and information Starting Setup Utility Bios Using Setup Utility Bios and System DiagnosticsUpdating the Bios Downloading a Bios update Determining the Bios versionUsing System Diagnostics Creating backups Backing up, restoring, and recoveringCreating recovery media to recover the original system What you need to know Creating system restore pointsTips for a successful backup Creating a system restore pointBacking up system and personal information Creating a backup using Windows Backup and Restore Restoring to a previous system restore point Restore and recoveryRecovering the original system using HP Recovery Manager Restoring specific files using Windows Backup and RestoreRecovering using the recovery media Recovering using HP Recovery partition select models onlyChanging the computer boot order Input power SpecificationsInput power Rating Operating environment Troubleshooting and support Disc drive problems TroubleshootingWireless connection problems Cannot connect to a preferred network Cannot connect to a WlanWlan connection is very weak Current network security codes are unavailableCannot connect to the wireless router Audio problemsNetwork status icon is not displayed Resolving a low battery level Power management problemsTroubleshooting an AC adapter Page Contacting customer support Electrostatic Discharge Index BiosHdmi